Back

Rountree Ford - Service Center

Shreveport, LA

4.7
390 Reviews

391 Reviews of Rountree Ford - Service Center

Sort by
August 27, 2024

Every request I asked of was done without charging me out the a** for it. They also took a vehicle out of their age range to avoid having me pay more for towing. More

by zachariahdavidmartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Aug 31, 2024 -

Rountree Ford responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

August 27, 2024

Stephen kept me informed at all time had no problems at all it took a little longer but they were busy More

by Ddb1230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Rountree Ford responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

August 26, 2024

Staff very professional helpful and knowledgeable with what needed to be done to car. Y’all are a blessing to all. Thank you. More

by n/a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven, Service Center
Aug 31, 2024 -

Rountree Ford responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 24, 2024

Purchased a new Navigator from this dealership. First scheduled oil change came due and I had the service done by their mobile service. Job was scheduled and completed within a few days. Technician More

by dwayne.malone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Rountree Ford responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

August 24, 2024

My experience today was as expected. The personnel at Roundtree are extremely courteous and knowledgeable. More

by david.tolbert2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephan
Aug 25, 2024 -

Rountree Ford responded

Hello David, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

August 24, 2024

James Baker always gives excellent customer service. He is very thorough in his job. He is always friendly and kind. More

by denelldollar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Baker
Aug 25, 2024 -

Rountree Ford responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 19, 2024

You did a nice job; professional, timely and friendly. Happy to do business with you! More

by Magic
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Very professional
Aug 23, 2024 -

Rountree Ford responded

Hello Magic, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 18, 2024

Service is much improved at Rountree. I was kept up to date on the status of my repair. More

by donna.senft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
Aug 23, 2024 -

Rountree Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 16, 2024

The service was great and the technician was informative going beyond to help me and my needs. More

by Ncornelious08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Baker-was awesome
Aug 18, 2024 -

Rountree Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rountree Ford! We look forward to your next visit! Take care!

August 16, 2024

I was very pleased with the tech that came out to my location to address the recalls for my vehicle. It was very convenient to have them come to me. He also was able to do an oil/filter change and rotat More

by Mitchell7877
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janet Haynes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2024 -

Rountree Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rountree Ford! Thanks again for the recommendation, and have an amazing day!

...
11
...