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Rountree Ford - Service Center

Shreveport, LA

4.7
390 Reviews

390 Reviews of Rountree Ford - Service Center

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September 05, 2024

Did what I asked and charges were appropriate. Courtesy was excellent. Will continue using them. More

by Hwwcpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Sep 07, 2024 -

Rountree Ford responded

Hi, it's experiences like yours that really keep us motivated! Please don't hesitate to reach out if there's anything additional we can do for you.

September 05, 2024

Great customer service. Don't know who the service rep was but my husband said he was better than awesome!!! He even offered to drop our car back off. More

by tawanahg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Sep 07, 2024 -

Rountree Ford responded

Hi, your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 05, 2024

Good service by Kyle. He was prompt and very helpful and responsive. He made sure my inspection was made after being overlooked initially and before I picked up my car. More

by tcasten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Sep 07, 2024 -

Rountree Ford responded

Hello, we're happy you found our staff to be helpful during your experience here at Rountree Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 01, 2024

Was able to order my parts and get back to me when they arrived. Came out the very next day with those parts. More

by keandrabarfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janet Haynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Rountree Ford responded

Hi! We're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 30, 2024

The Customer Service Was Excellent. The Problem Was Explained Throughly And Resolved In A Timely Manner. More

by pamelahmorris45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Mcdearmont
Sep 01, 2024 -

Rountree Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 29, 2024

My first time at this particular Ford location and it was the best customer service I’ve had at any dealership! Javen took care of me right away and was very kind and explained everything well. He was enthus More

by estefannyrodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javen mcCree
Sep 01, 2024 -

Rountree Ford responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Rountree Ford! If you have any further questions, please give us a call. We're always happy to help!

August 29, 2024

It was a great experience for me to get the service that I got today ! Thanks 😊 More

by lilly4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janet Haynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2024 -

Rountree Ford responded

Hi, thank you for taking the time to leave a review for us at Rountree Ford. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 28, 2024

Prompt service, ready for appointment. Very informative with details of service. Friendly, knowledgeable staff. Pleasant waiting area. More

by jplawrence88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javen McCree
Aug 31, 2024 -

Rountree Ford responded

Hi, thank you for taking the time to leave a review for us at Rountree Ford. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 28, 2024

Great job everything went well very pleased. Will use them again soon and will recommend them More

by southpawcontractors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janet Haynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Rountree Ford responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

August 27, 2024

Every request I asked of was done without charging me out the a** for it. They also took a vehicle out of their age range to avoid having me pay more for towing. More

by zachariahdavidmartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Aug 31, 2024 -

Rountree Ford responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

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