Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
390 Reviews of Rountree Ford - Service Center
Sort by
December 22, 2024
Service at Service Dept today. Service my Mr. York was excellent. So pleased with his kindness. Nice to get great service again. Service my Mr. York was excellent. So pleased with his kindness. Nice to get great service again. More
by dcadcadca3
Employees Worked With
Mr. York in svs dept.
December 21, 2024
Extremely Slow service and overcharged $100! !! Verses Wray Ford for same service. Will never return! Kept trying to get more money, claiming things were wrong, charged me $40 extra. When All I !! Verses Wray Ford for same service. Will never return! Kept trying to get more money, claiming things were wrong, charged me $40 extra. When All I went in for was an oil & fuel filter change. More
by wagner640
Employees Worked With
xxxxxxxx!
December 21, 2024
Courteous, polite, personable, patient, dependable, professional, cordial, respectfully, considerate, thorough, detailed, diligent, relatable, represented with quality. My overall experience was reason professional, cordial, respectfully, considerate, thorough, detailed, diligent, relatable, represented with quality. My overall experience was reasonablely excellent. I was very pleased with the service and thank you for making my day even more brighter. Happy Holidays to everyone that played a important role in servicing my automobile. Thanks again, Ford! More
by melva8861
Employees Worked With
Jasmine A., Parts & Service Dept.
December 18, 2024
Ricky came to me to do the routine maintenance, tire rotation, oil and filters change, at my convenience. Fortunately, others here noticed and gave me opportunity to address the service. I hope they e rotation, oil and filters change, at my convenience. Fortunately, others here noticed and gave me opportunity to address the service. I hope they engage the service also. Ricky and Jasmine inspire confidence and provide a truly beneficial service. More
by fredwritesu
Employees Worked With
Jasmine Almeda, Ricky
December 18, 2024
Great customer service from start to finish! ! My technician on time, explained what he was doing while he worked, and had a wonderful attitude. Exceeded my expectations by a mile!! ! My technician on time, explained what he was doing while he worked, and had a wonderful attitude. Exceeded my expectations by a mile!! More
by frank.pipkins75
December 14, 2024
Feedback for James Baker – Service Counter Representative I want to take a moment to recognize James Baker for the exceptional service he provided during my recent visit to the Rountree For Representative I want to take a moment to recognize James Baker for the exceptional service he provided during my recent visit to the Rountree Ford, 8770 Business Park Dr, Shreveport. His professionalism, patience, and genuine care went far beyond my expectations and left a lasting impression. James consistently kept me informed throughout the repair process, answering my questions with clarity and ensuring I felt confident every step of the way. What truly set him apart was his empathy and attentiveness—qualities that made a stressful situation much easier to manage. It’s rare to encounter someone so dedicated to delivering outstanding customer service. James represented your dealership excellently, and his actions undoubtedly strengthened my trust and loyalty to your team. I hope this feedback highlights the value James brings to your dealership. He deserves recognition not only for his efforts during my visit but for embodying the qualities every customer hopes to find in a service professional. Thank you for the opportunity to share my experience. Sincerely, John Bogan More
by JohnBogan
Employees Worked With
James Baker
