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Rountree Ford - Service Center

Shreveport, LA

4.6
357 Reviews
Call Service Center (318) 798-3673

357 Reviews of Rountree Ford - Service Center

Sort by
November 21, 2024

Rountree has been very responsive and honest with everything that I’ve had concerns with and I couldn’t be more thankful. More

by Hilldani87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jazmine and Ricky
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November 20, 2024

This is the best person you would want working in service to fix your vehicle! Thank you More

by zardia1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Janet Haynes
1.0
This rating includes all reviews, with more weight given to recent reviews.
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November 19, 2024

Dawn as always is great to work with, she keeps me informed about what’s going on and always has a positive attitude. More

by tayloref1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zawn Ivory
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Nov 21, 2024 -

Rountree Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rountree Ford. We hope you have a great day!

November 18, 2024

Pretty good place to buy a car would recommend it to friends, family and foe! More

by henrykellum77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janet Haynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2024 -

Rountree Ford responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 15, 2024

Great service and great communication. I really appreciated the work that they performed. Many thanks. More

by Philip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janet Haynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Rountree Ford responded

Hi Philip, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 15, 2024

When my vehicle had a recall they called and scheduled the technician came to my home and made the repair. No better service. Awesome! More

by penniesnyder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine and Ricky
Report | Print
Nov 18, 2024 -

Rountree Ford responded

Hi Penniesnyder, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 14, 2024

Friendly, polite, professional, helpful, also nice waiting area. Very clean. Free coffee, nice chairs and tvs. More

by mr.fan2z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janet Haynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janet
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Nov 18, 2024 -

Rountree Ford responded

Hi, we are so happy to read such a great review about Rountree Ford! Feel free to reach out to us if you need anything. Have a wonderful day.

November 14, 2024

Under promises and over delivers the staff are well trained and very respectful. I could not be more pleased More

by Dannyebarb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janet Haynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky
Report | Print
Nov 15, 2024 -

Rountree Ford responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

November 09, 2024

Javen McCree was my service advisor at Rountree Ford. I had two fenders loose on my 2022 Ford Bronco. His attention to detail was outstanding and I await the delivery of fenders. More

by deeracouillat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javen McCree
Report | Print
Nov 11, 2024 -

Rountree Ford responded

Hi, thanks for your praise and kind comments about Javen. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 08, 2024

Very friendly staff and very courteous. They are not pushy when trying to buy a vehicle More

by sweetmomk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Almeda
Report | Print
Nov 11, 2024 -

Rountree Ford responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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