Rountree Ford

I was upset about the outcome but the staff were great. Just know that batteries are not covered under warranty even when they make your headlights come on and the headlamp system thinks there's something Just know that batteries are not covered under warranty even when they make your headlights come on and the headlamp system thinks there's something wrong with itself. So if your newer car starts having weird electrical problems, change the battery first and save yourself the diagnostic fee. **Customer service was great! My person-James- as well as two others went above and beyond. Sorry I didn't catch their names. Everyone is helpful at the dealership! More

Sam and the wonderful gentleman who does the financing feel like family to us. We bought a Bronco Sport Heritage in January and a Big Bend this past week. We can't thank these guys enough for their person feel like family to us. We bought a Bronco Sport Heritage in January and a Big Bend this past week. We can't thank these guys enough for their personal service. Sam even remained available to my husband via text for several weeks after his new Big Bend was ordered, and he also met me at the service department for my Bronco Sport's first oil change to help me remove the cargo basket from the back of my car. These are the first Ford vehicles we have ever owned, and I cannot stop raving about how comfortable the seats are. We take long road trips pretty frequently, and I always used to bring along some kind of extra lumbar support or deal with the back pain, thinking it was just a function of age. Now I can drive for hours in my Bronco Sport pain-free. I am officially a Ford fan for life! More

Too long and too expensive! !! Always fix one thing and find another at least three to four times. !! Always fix one thing and find another at least three to four times. More

Terrible service 3 hours for an oil change with an appointment! I will not return here for any type of service for my Maverick appointment! I will not return here for any type of service for my Maverick More

Amazing customer service and amazing employees very knowledgeable I am pleased with every interaction great job guys!!!!!!! knowledgeable I am pleased with every interaction great job guys!!!!!!! More

Jasmine was very informative and called with updates several times. She was prompt and polite. We would recommend her any time! several times. She was prompt and polite. We would recommend her any time! More

Did what I asked and charges were appropriate. Courtesy was excellent. Will continue using them. Courtesy was excellent. Will continue using them. More

Great customer service. Don't know who the service rep was but my husband said he was better than awesome!!! He even offered to drop our car back off. Don't know who the service rep was but my husband said he was better than awesome!!! He even offered to drop our car back off. More

Good service by Kyle. He was prompt and very helpful and responsive. He made sure my inspection was made after being overlooked initially and before I picked up my car. He was prompt and very helpful and responsive. He made sure my inspection was made after being overlooked initially and before I picked up my car. More

Was able to order my parts and get back to me when they arrived. Came out the very next day with those parts. arrived. Came out the very next day with those parts. More