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Rountree Ford

Shreveport, LA

Overview
Employees
Reviews
Vehicles
4.7
485 Reviews
Why do so many Ford drivers from Shreveport, Bossier City, and Stonewall trust Rountree Ford? It probably has something to do with the vast array of services and products we offer-and the customer-centric way we approach everything we do here. If you're in the market for a new or used Ford, or you'd like quality service and parts for your current ride, Rountree Ford dealership is the place to go. We can't wait to show you all the exciting cars and services we have in store for you!
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8770 Business Park Dr

Shreveport, LA

71105

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Showing 485 reviews

October 25, 2024

Excellent service. Service manager worked hard to accommodate my timeframe. I Very much appreciate him trying to get Service for my 90-year-old mother while I was in t More

by Hallsgjal9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen martinez
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Oct 26, 2024 -

Rountree Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 25, 2024

Pretty good service and customer attention. Good care to my truck and very clean service. More

by robertosoto1710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Mcdearmont
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Oct 27, 2024 -

Rountree Ford responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 22, 2024

I will always use Adam Broden hands down best guy to buy a truck with More

by Christopher_cotton25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Broden
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Oct 25, 2024 -

Rountree Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to Adam Broden at Rountree Ford! Please don't hesitate to reach out if there's anything additional we can do for you.

October 21, 2024

I’m visiting from out of town. Just dropped by to get an oil change and tire rotation. Customer service was top notch. I didn’t have an appointment but was lucky to get in right aw More

by drago1171
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Oct 25, 2024 -

Rountree Ford responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 19, 2024

They went above and beyond in customer service. Made sure when my tire were fixed when the ones that came in were faulty More

by daiqexp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2024 -

Rountree Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 19, 2024

Great customer service from start to finish. Picked my car up sent me a video of progress and brought it back so convenient! More

by Cbush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zawn Ivory
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Oct 20, 2024 -

Rountree Ford responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 18, 2024

The waiting room was very spacious, tidy, and clean. My advisor was welcoming and nice! More

by B Hall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl Haley
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Oct 20, 2024 -

Rountree Ford responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

October 18, 2024

Earl was knowledgeable and explained the repairs I needed for my vehicle. He made sure I stayed up to date on the progress of my vehicle. The technician, AJ, performed outstanding service on my car. More

by winterb81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl Haley, AJ
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Oct 19, 2024 -

Rountree Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rountree Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

October 17, 2024

I have been pleased with this dealership and have used them for years. The service department seemed to have slacked recently, but the service experience was much better. I like the delivery service. More

by cynthiakeith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
York, David
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Oct 19, 2024 -

Rountree Ford responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 17, 2024

Dealership have great workers and so ok services but your service department is not Always customer friendly More

by PizzamanO1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahmad Eldarazl
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Oct 19, 2024 -

Rountree Ford responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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