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Rountree Ford

Shreveport, LA

Overview
Employees
Reviews
Vehicles
4.7
444 Reviews
Why do so many Ford drivers from Shreveport, Bossier City, and Stonewall trust Rountree Ford? It probably has something to do with the vast array of services and products we offer-and the customer-centric way we approach everything we do here. If you're in the market for a new or used Ford, or you'd like quality service and parts for your current ride, Rountree Ford dealership is the place to go. We can't wait to show you all the exciting cars and services we have in store for you!
Contact Dealership

8770 Business Park Dr

Shreveport, LA

71105

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Showing 444 reviews

September 22, 2024

They were fast and professional i couldn’t ask for a better job. Even got a wash. More

by Jaylonjackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
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Sep 28, 2024 -

Rountree Ford responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

September 22, 2024

The service was prompt, friendly and thorough. Wonderful experience for me and my family. We will definitely be back! More

by Timothymagill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janet Haynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Magill (GM), David (service)
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Sep 28, 2024 -

Rountree Ford responded

Hi, we're glad you had such a wonderful experience with us! We look forward to your next visit! Take care!

September 21, 2024

Stephen was very courteous and professional. He helped get me to and from a doctor appointment while servicing my car More

by Edesmith402
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Martinez
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Sep 28, 2024 -

Rountree Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Rountree Ford. We are always more than happy to assist you if anything else comes up. Take care!

September 20, 2024

Earl kept me informed at all during my visit and let me know about my other vehicle More

by Ddb1230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl haley
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Sep 22, 2024 -

Rountree Ford responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

September 19, 2024

Great salesman helped me with my trade in and car purchase. Without him I would not have bought my new car. Will buy again, from my salesman. More

by Wryan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Welch
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Sep 21, 2024 -

Rountree Ford responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

September 18, 2024

Prices are way to high. Shuttle is not readily available. Service techs seem like they do a good job but the pricing and customer service is lacking substantially. More

by Mister
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard Lambert
3.0
This rating includes all reviews, with more weight given to recent reviews.
Janet Haynes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 21, 2024 -

Rountree Ford responded

Mister, Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent service experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Christopher Magill General Manager cmagill@group1auto.com

September 17, 2024

My service provider, Earl, provided outstanding support and assistance during my recent visit to Rountree! More

by ATD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl
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Sep 17, 2024 -

ATD responded

My service provider, Earl, provided outstanding support and assistance during my recent visit to Rountree!

September 17, 2024

Multiple trucks available on site. Easy to communicate with and friendly. Looked at truck online and contacted salesman. Made the deal over the phone. Walked in to sign paperwork and p More

by Dale
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samuel Welch
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Sep 20, 2024 -

Rountree Ford responded

Dale, we are very happy we could provide you with a positive experience! We do hope we can be of assistance in the future. Take care!

September 16, 2024

we’re going to kentucky next month and i wanted everything checked before we leave. More

by hbraud318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
janet
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Sep 20, 2024 -

Rountree Ford responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

September 16, 2024

I was upset about the outcome but the staff were great. Just know that batteries are not covered under warranty even when they make your headlights come on and the headlamp system thinks there's something More

by shannonkfowler76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James in service
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Sep 20, 2024 -

Rountree Ford responded

Hi, we're so glad that we were able to go above and beyond! If you have any further questions, please give us a call. We're always happy to help!

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