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Rountree Ford
Shreveport, LA
483 Reviews
Why do so many Ford drivers from Shreveport, Bossier City, and Stonewall trust Rountree Ford?
It probably has something to do with the vast array of services and products we offer-and the customer-centric way we approach everything we do here. If you're in the market for a new or used Ford, or you'd like quality service and parts for your current ride, Rountree Ford dealership is the place to go.
We can't wait to show you all the exciting cars and services we have in store for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 483 reviews
November 02, 2024
It was a great experience, everyone was courteous, kind, helpful and respectful. My sales guy Nick was great as well as Albert in financial. Great work folks. helpful and respectful. My sales guy Nick was great as well as Albert in financial. Great work folks. More
by David. LaForce
Employees Worked With
Nicholas Lindner, Albert Stoma
November 01, 2024
The technician was very helpful and courteous helping me. He even helped me access everything on my phone. Thank you very much for your service. He even helped me access everything on my phone. Thank you very much for your service. More
by bonnysmith84
Employees Worked With
Service Department
October 28, 2024
The dealerships car care repre was very professional and informative! The repre was very polite! informative! The repre was very polite! More
by Mjt05221958
Employees Worked With
October 26, 2024
They do not know the meaning of an appointment . I made an appointment for an oil change and a tire rotation several days in advance. When I arrived at my scheduled appointment time that I have a e I made an appointment for an oil change and a tire rotation several days in advance. When I arrived at my scheduled appointment time that I have a email that it was verified by the dealership they told me it would be a 2 hour wait. So appointments done mean anything to the dealership. I told James I had an appointment for an oil change and a tire rotation. He asked if I had a coupon and I said yes. He said it did not cover the tire rotation. I said that was fine I still want the tires rotated. After a 2 hour wait James came a for me and told me they were finished with my truck. I paid and went to leave and noticed my tires had not be rotated. I went back inside and asked James and he said the coupon did not cover tire rotation. I told him in the beginning I wanted it anyway and I would pay for it. Evidently he has a short memory. I did by this truck from this dealership and I have no made my mind up it if will ever go back to it for any service or sales. More
by robert yarbrough
Employees Worked With
James Baker
October 25, 2024
Excellent service. Service manager worked hard to accommodate my timeframe. I Very much appreciate him trying to get Service for my 90-year-old mother while I was in t Service manager worked hard to accommodate my timeframe. I Very much appreciate him trying to get Service for my 90-year-old mother while I was in town from Indiana. My service advisor went above and beyond to help me work within my timeframe More
by Hallsgjal9
Employees Worked With
Stephen martinez
