Rountree Ford

Feedback for James Baker – Service Counter Representative I want to take a moment to recognize James Baker for the exceptional service he provided during my recent visit to the Rountree For Representative I want to take a moment to recognize James Baker for the exceptional service he provided during my recent visit to the Rountree Ford, 8770 Business Park Dr, Shreveport. His professionalism, patience, and genuine care went far beyond my expectations and left a lasting impression. James consistently kept me informed throughout the repair process, answering my questions with clarity and ensuring I felt confident every step of the way. What truly set him apart was his empathy and attentiveness—qualities that made a stressful situation much easier to manage. It’s rare to encounter someone so dedicated to delivering outstanding customer service. James represented your dealership excellently, and his actions undoubtedly strengthened my trust and loyalty to your team. I hope this feedback highlights the value James brings to your dealership. He deserves recognition not only for his efforts during my visit but for embodying the qualities every customer hopes to find in a service professional. Thank you for the opportunity to share my experience. Sincerely, John Bogan More

Dealership is good. Service Department is getting better. My last dealing with service was very good. Stephen was great. Service Department is getting better. My last dealing with service was very good. Stephen was great. More

I love my Mach E great car I always receive great service from the service advisors from the service advisors More

We purchased an F150 and a Mustang from Rountree Ford. Great sales people and service techs. Very happy with the dealership. Great sales people and service techs. Very happy with the dealership. More

The service at Rountree is outstanding. When I have trouble with my car I know I can depend on them to fix the problem. When I have trouble with my car I know I can depend on them to fix the problem. More

Rountree Ford has been a good professional service to me when I have brought my vehicle in. Very courteous and polite. The technicians do a very thorough job. when I have brought my vehicle in. Very courteous and polite. The technicians do a very thorough job. More

Great service, customer friendly. I’m glad that service was open on Saturday, it was really convenient due to our busy time schedules. Definitely recommend going to them 10/10. I’m glad that service was open on Saturday, it was really convenient due to our busy time schedules. Definitely recommend going to them 10/10. More

Good service. Very nice facility and service was performed as requested. I don’t know fifteen words to sdd Very nice facility and service was performed as requested. I don’t know fifteen words to sdd More

Very attentive & takes care of customers with kindness. Also being a senior I really appreciate the pick-up/drop-off of my vehicle when it needs serviced. Also being a senior I really appreciate the pick-up/drop-off of my vehicle when it needs serviced. More

Service adviser was helpful and efficient. Service was performed promptly and as requested. All staff were pleasant and cordial. Service was performed promptly and as requested. All staff were pleasant and cordial. More