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Rountree Ford

Shreveport, LA

Overview
Reviews
4.7
590 Reviews
Call Dealership (318) 798-3673
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8770 Business Park Dr

Shreveport, LA

71105

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Showing 590 reviews

March 03, 2025

My engine oil was changed. But it wasn't filled to specification. When I got home, let my truck sit for several hours & checked the oil level. It was 2 quarts low. I filled the More

by regwilliams007
Recommend Dealer
No
Employees Worked With
Service dept
Report | Print
Mar 08, 2025 -

Rountree Ford responded

We appreciate your feedback and regret that your service experience fell short of expectations. Your concerns will be addressed with our team as we work to improve. If you're willing, we would like the opportunity to discuss this further. Please reach out at [contact information] so we can work toward a resolution. Chris Magill General Manager cmagill@group1auto.com>

March 02, 2025

i was pleased with the turn around time for my oil change and tire rotation and the service rep was very informative. More

by robinone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
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Mar 05, 2025 -

Rountree Ford responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 01, 2025

I haven't owned a Ford since I bought my first new car, a 1966 Mustang. We looked at the F-150 to replace our second Tundra and Rountree made it happen! Very good experience. More

by Jimmy Z
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sam Welch, Richard Lambert
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Mar 03, 2025 -

Rountree Ford responded

Hello Jimmy, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 27, 2025

James is very polite, knowledgeable, and was happy to help me every step of the way. Thank James, and Ford, too! I would definitely recommend Rountree Ford! More

by timothy.miller24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Baker
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Mar 02, 2025 -

Rountree Ford responded

Hi, we're happy you found James to be so supportive during your experience here at Rountree Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

February 27, 2025

I have a 2016 Ford Explore of 6 years never had a big problem with my truck until now and I am so grateful for RoundTree Ford taking great care of my explore. I want and wouldn’t take my vehicle no where More

by Stevensonangelicia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Steven , Richard Lambert, Janet Haynes
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Mar 02, 2025 -

Rountree Ford responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 26, 2025

I always receive excellent service & leave feeling in a valued customer. Stephen Martinez Service advisor is very knowledgeable & professional. More

by JoAnne.page
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen, Martinez, Richard Lambert
Report | Print
Feb 28, 2025 -

Rountree Ford responded

Hi Joanne, we're happy you found Stephen to be so supportive during your experience here at Rountree Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 25, 2025

Stephen was friendly and quick with my analysis. The service was performed in a reasonable amount of time More

by layalx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
Report | Print
Feb 28, 2025 -

Rountree Ford responded

Hi, we're happy you found Stephen to be so supportive during your experience here at Rountree Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 25, 2025

Tyler was great! Will definitely be back and request him as my service representative for anything I need. More

by thompson_brady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
tyler
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Feb 28, 2025 -

Rountree Ford responded

Hi, we're happy you found Tyler to be so supportive during your experience here at Rountree Ford. We are always more than happy to assist you if anything else comes up. Take care!

February 25, 2025

The service department is awesome with Earl Haley taking care of my needs quickly thank you!! More

by Mrs.Patty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl Haley
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Feb 28, 2025 -

Rountree Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 25, 2025

Best alignment I've ever had on a truck that's pushing 25 years old! Fast too. More

by fordfleetman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
Report | Print
Feb 28, 2025 -

Rountree Ford responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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