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Rountree Ford
Shreveport, LA
444 Reviews
Why do so many Ford drivers from Shreveport, Bossier City, and Stonewall trust Rountree Ford?
It probably has something to do with the vast array of services and products we offer-and the customer-centric way we approach everything we do here. If you're in the market for a new or used Ford, or you'd like quality service and parts for your current ride, Rountree Ford dealership is the place to go.
We can't wait to show you all the exciting cars and services we have in store for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 444 reviews
October 03, 2024
Kyle in the service department is very professional and courteous. Kyle does a great job at keeping you informed about the progress of your service or repair. courteous. Kyle does a great job at keeping you informed about the progress of your service or repair. More
by RS
Employees Worked With
N/A
October 02, 2024
Thanks. The dealership did an outstanding job on the vehicle that I dropped off. I was impressed by the delivery of my car and a free wash job. The people I The dealership did an outstanding job on the vehicle that I dropped off. I was impressed by the delivery of my car and a free wash job. The people I dealt with were knowledgeable about the problems and kept me updated. Thanks again. More
by Rhjswamprat
Employees Worked With
Unknown
October 01, 2024
Excellent Service Advisors. AAA visit! I appreciate the great communication. Thank you very much ! Awesome. AAA visit! I appreciate the great communication. Thank you very much ! Awesome. More
by HRogers-Mustang
September 30, 2024
Great service, customer care was outstanding. Though the wait was long, the service writers would check on the waiting customers. Though the wait was long, the service writers would check on the waiting customers. More
by Amosmjm
September 28, 2024
I was treated very well by the associates at this Ford dealership service center. They were very responsive to my concerns regarding my Ford car and finished fixing my car in as timely a manner as possibl dealership service center. They were very responsive to my concerns regarding my Ford car and finished fixing my car in as timely a manner as possible. I would recommend this service center. More
by a.jon63
September 27, 2024
I was in for service for my classic 1998 Ford Mustang GT convertible. Had to replace the fuel pump and they convinced me to replace the fuel filter since they were putting the new pump on. That would have b convertible. Had to replace the fuel pump and they convinced me to replace the fuel filter since they were putting the new pump on. That would have been my recommendation as well back in my service days. Earl my advisor is very good at his job and very even tempered. A definite plus in his line of work. I recommend them and Earl for your service needs. The only complaint is their hourly service rates. More
by RoadDawg56
Employees Worked With
Earl Haley
September 26, 2024
Ms. Lauren Williams was very helpful and as in the past she gives superb customer service and I appreciate her. She has restored my confidence in coming back to this dealership when I promised myself I wo she gives superb customer service and I appreciate her. She has restored my confidence in coming back to this dealership when I promised myself I would never come there again due to the service department. I enjoyed the service from start to finish and the credit belongs solely to Ms. Williams! More
by Rocky
Employees Worked With
Lauren Williams
