Rountree Ford

Service needs an extensive overhaul Repairs take to long and no follow up Went through 3 service writers before finally getting one tha cared and provided decent customer service and no follow up Went through 3 service writers before finally getting one tha cared and provided decent customer service More

Made an appointment on line upon arrival was greeted by a friendly advisor who informed me of the procedure to maintain my truck and estimate time of completion ! Service was completed as quoted ! friendly advisor who informed me of the procedure to maintain my truck and estimate time of completion ! Service was completed as quoted ! More

My engine oil was changed. But it wasn't filled to specification. When I got home, let my truck sit for several hours & checked the oil level. It was 2 quarts low. I filled the But it wasn't filled to specification. When I got home, let my truck sit for several hours & checked the oil level. It was 2 quarts low. I filled the engine with 2 quarts of oil & the oil level was correct. Looks like only 5 quarts of oil was put in my engine, when it calls for 7 quarts More

i was pleased with the turn around time for my oil change and tire rotation and the service rep was very informative. and tire rotation and the service rep was very informative. More

I haven't owned a Ford since I bought my first new car, a 1966 Mustang. We looked at the F-150 to replace our second Tundra and Rountree made it happen! Very good experience. 1966 Mustang. We looked at the F-150 to replace our second Tundra and Rountree made it happen! Very good experience. More

James is very polite, knowledgeable, and was happy to help me every step of the way. Thank James, and Ford, too! I would definitely recommend Rountree Ford! help me every step of the way. Thank James, and Ford, too! I would definitely recommend Rountree Ford! More

I have a 2016 Ford Explore of 6 years never had a big problem with my truck until now and I am so grateful for RoundTree Ford taking great care of my explore. I want and wouldn’t take my vehicle no where problem with my truck until now and I am so grateful for RoundTree Ford taking great care of my explore. I want and wouldn’t take my vehicle no where else. Thank You my advisor Mr Steven me and my grandchildren love us some him. See you on the next go round, thank you, thank you, thank you 🙏 More

I always receive excellent service & leave feeling in a valued customer. Stephen Martinez Service advisor is very knowledgeable & professional. valued customer. Stephen Martinez Service advisor is very knowledgeable & professional. More

Stephen was friendly and quick with my analysis. The service was performed in a reasonable amount of time The service was performed in a reasonable amount of time More

Tyler was great! Will definitely be back and request him as my service representative for anything I need. Will definitely be back and request him as my service representative for anything I need. More