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Rountree Ford
Shreveport, LA
601 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 601 reviews
July 25, 2023
Rountree Ford did an excellent job repairing my two issues. It took a little while to get diagnosed due to manning shortage and then parts arrival, but overall I am pleased. issues. It took a little while to get diagnosed due to manning shortage and then parts arrival, but overall I am pleased. More
by Charles
Employees Worked With
Jasmine Almeda - Excellent Service
July 16, 2023
My initial diagnostic test on my truck was not correct therefore a re-diagnostic check cost me more money, even though the problem was assessed the first time by an auto parts store therefore a re-diagnostic check cost me more money, even though the problem was assessed the first time by an auto parts store More
by dewaynetasby1
Employees Worked With
Jasmine
July 14, 2023
Earl was real pleasant to work with. He let me know exactly what the problem was and even let me air out my disagreement with his service plan. He then convinced me why we were making th He let me know exactly what the problem was and even let me air out my disagreement with his service plan. He then convinced me why we were making the right choice when I decided to do the work he proposed. Thanks a ton Earl! More
by wmb8807
Employees Worked With
Earl Haley
July 12, 2023
At the time of my service was supposed to be performed, they were backed up. The manager finally got it done for me after being promised something the advisor didn't keep.I bought my part prior to getting they were backed up. The manager finally got it done for me after being promised something the advisor didn't keep.I bought my part prior to getting the service done and left my vehicle with the advisor. His reason was they didn't do it because they couldn't find the part which was sitting in the seat of the vehicle at drop off. I wasn't even contacted to acknowledge where the part was so they can get it done. I was without my vehicle when it was promised to me at the end of the day. Tyler Ortego got the job done when I addressed him with the issue. He was great. Five stars for Tyler Ortego💙💙 More
by mama.tee.jones4
Employees Worked With
Stephen
