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Rountree Ford

Shreveport, LA

Overview
Reviews
4.7
581 Reviews
Call Dealership (318) 798-3673
View Awards

8770 Business Park Dr

Shreveport, LA

71105

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Showing 580 reviews

March 10, 2025

Courteous Professional They a good job. Been doing business here for 40 years. Must be doing something right. More

by Mkevinlott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
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Mar 13, 2025 -

Rountree Ford responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 07, 2025

Have no issues with service and maintenance as service department completes all work satisfactory at reasonable cost. More

by djfrase
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
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Mar 09, 2025 -

Rountree Ford responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

March 07, 2025

Service Department is very helpful. I have used the service department several times. Great customer service. More

by MHuey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl Haley
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Mar 09, 2025 -

Rountree Ford responded

Hi, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 06, 2025

Prompt and courteous service. Kept me informed on service progress throughout my visit. Service advisors were great. More

by lester.carter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor James Baker
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Mar 09, 2025 -

Rountree Ford responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

March 06, 2025

Everything was amazing will definitely be back for next service. Adviser made it so simple More

by davis.normand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Mar 07, 2025 -

Rountree Ford responded

Hi Davis, thank you for your kind review; we are happy to pass along your comments to the team here at Rountree Ford! Please don't hesitate to reach out if there's anything additional we can do for you.

March 06, 2025

Friendly professional work force. My car 🚗 was serviced well and returned to me in good condition. I waited in a nice clean room with space to social distance from other customers. More

by Pafulgham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert, Janet Haynes
Report | Print
Mar 09, 2025 -

Rountree Ford responded

Hello, thank you; we appreciate your feedback! We can't wait to see you again, have a great day.

March 04, 2025

The salesman was quick and easy. He knew the truck very well and did a great job explaining all of the features. More

by Jay latour
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Lambert, Janet Haynes
Report | Print
Mar 09, 2025 -

Rountree Ford responded

Hi Jay, we're happy to hear you had such a positive experience with Richard and Janet! Please don't hesitate to reach out if there's anything additional we can do for you.

March 04, 2025

Tyler was very helpful throughout my service experience. He kept me informed by providing regular updates. More

by Rachel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Ortego
Report | Print
Mar 08, 2025 -

Rountree Ford responded

Hi Rachel, thank you for your kind review; we are happy to pass along your comments to the team here at Rountree Ford! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 03, 2025

Service needs an extensive overhaul Repairs take to long and no follow up Went through 3 service writers before finally getting one tha cared and provided decent customer service More

by Ddd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori
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Mar 08, 2025 -

Rountree Ford responded

We regret that your customer service experience fell short of our standards. Your concerns matter, and we’re committed to making this right. I’d appreciate the opportunity to discuss what happened and take immediate steps to address it. Please reach out to me at (Email/Phone) so we can work toward a resolution. Christopher Magill General Manager cmagill@group1auto.com

March 03, 2025

Made an appointment on line upon arrival was greeted by a friendly advisor who informed me of the procedure to maintain my truck and estimate time of completion ! Service was completed as quoted ! More

by Harvey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Ortego
Report | Print
Mar 08, 2025 -

Rountree Ford responded

Hi Harvey, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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