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Rountree Ford

Shreveport, LA

Overview
Employees
Reviews
Vehicles
4.7
480 Reviews
Why do so many Ford drivers from Shreveport, Bossier City, and Stonewall trust Rountree Ford? It probably has something to do with the vast array of services and products we offer-and the customer-centric way we approach everything we do here. If you're in the market for a new or used Ford, or you'd like quality service and parts for your current ride, Rountree Ford dealership is the place to go. We can't wait to show you all the exciting cars and services we have in store for you!
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8770 Business Park Dr

Shreveport, LA

71105

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Showing 480 reviews

November 27, 2024

The buyer side is great however, the service department is a lot to be desired…it’s not what it used to be. More

by Rocky
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
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Nov 28, 2024 -

Rountree Ford responded

Hello Rocky, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (318) 798-3673 so we can assist you further.

November 26, 2024

Very attentive to details. I appreciate the feedback and communication that they offer during service More

by Eabaxter
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
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Nov 28, 2024 -

Rountree Ford responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

November 26, 2024

Mr. David in the service department is awesome. Evert thing went smooth and easy and fast More

by Sharif
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Nov 28, 2024 -

Rountree Ford responded

Hi Sharif, thank you for your kind review; we are happy to pass along your comments to David here at Rountree Ford! We are always more than happy to assist you if anything else comes up. Take care!

November 26, 2024

Great service headed by Stephen, get my truck ready for the road and looking good. More

by Steveherbel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen martinez
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Nov 28, 2024 -

Rountree Ford responded

Hi, we're happy to hear you had such a positive experience with Stephen! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 25, 2024

Took mustang in for routine check and maintenance. They did solid work, timely, and great communication. More

by cmoore5400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janet Haynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 28, 2024 -

Rountree Ford responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 25, 2024

Grate guys and deal with i have been going there for 18 years have never been sorry give them a try you won’t be sorry More

by Jaybird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2024 -

Rountree Ford responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 24, 2024

They sent out a mobile mechanic to take care of my issues . He was couderus an respectful as well as quick. He did a great job an the issue was taken care of . More

by Damienarobinson1983
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Janet Haynes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ahmad Ricky eldarazl
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Nov 26, 2024 -

Rountree Ford responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 24, 2024

It was a pleasure to meet the team, a team that works so hard to make a dream come true. More

by yvonne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Costa Breina
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Nov 26, 2024 -

Rountree Ford responded

Hi Yvonne, thank you for your kind review; we are happy to pass along your comments to the team here at Rountree Ford! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 22, 2024

I love the service department here. Specifically Jasmine that schedules my service appointments, she is always so nice and gets me taken care of. Then Ricky that comes out and does my s More

by Cristyotwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine & Ricky - Service
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Nov 25, 2024 -

Rountree Ford responded

Hi, thanks for your praise and kind comments about our team. Please don't hesitate to reach out to us if there's anything more we can do!

November 22, 2024

Quick appointment. Addressed all my needs and the service advisor kept me informed. All required services were covered by our extended warranty! More

by Kj71461
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javan
Report | Print
Nov 25, 2024 -

Rountree Ford responded

Hi, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

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