Back

Rountree Ford

Shreveport, LA

4.7
589 Reviews

8770 Business Park Dr

Shreveport, LA

71105

Directions

By Type

Showing 589 reviews

March 01, 2024

Latest visit was exceptional, James did an excellent job and delivered as promised. So far everything appears fine. More

by Rswan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Baker
Mar 07, 2024 -

Rountree Ford responded

Thank you for taking the time to share your positive feedback! We're delighted to hear that James provided you with exceptional service and delivered as promised. We appreciate your support and look forward to serving you again in the future!

March 01, 2024

It was a pleasure working with Rountree Ford with the purchase of my new vehicle. The salesperson answered all of my questions and concerns on my trade. Very professional team and would recommend anyone More

by Kjones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laurie Williams, Richard Lambert
Mar 07, 2024 -

Rountree Ford responded

Thank you for sharing your positive experience with Rountree Ford! We're thrilled to hear that the salesperson addressed all your questions and concerns about your trade-in. It's great to know that you found the team professional and that you would recommend them to others. We appreciate your recommendation, and we hope you enjoy your new vehicle! Safe travels!

February 29, 2024

I was pleased with how easy it was to get my car in for its oil change. It was also wonderful to get my brakes inspected and even better when Kyle told me the brakes were fine. Kyle was easy to talk to and More

by carolynprothro
Recommend Dealer
Yes
Employees Worked With
Kyle
Mar 03, 2024 -

Rountree Ford responded

We're delighted to hear that your experience getting your car in for an oil change and brake inspection was easy and positive. It's great that Kyle was easy to talk to and knowledgeable, providing you with the reassurance that your brakes were in good condition. We appreciate your business and look forward to providing excellent service in the future.

February 24, 2024

Stephen and his crew are awesome. Everytime I come in there they take the time to explain everything that is needed, express concern with helping me and getting everything I need. Eve More

by Rdeleo66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Martinez
Feb 27, 2024 -

Rountree Ford responded

We're thrilled to hear about your positive experience with Stephen and the team! It's great that they take the time to explain everything thoroughly, express genuine concern, and work with you to address any issues. Your trust in our expertise is evident, and it's wonderful that we're committed to ensuring your truck is in excellent condition. Safe travels in your reliable truck!

February 23, 2024

Wonderful service and the service writer, Earl, went above and beyond in helping me and getting me out quickly. More

by droehe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl
Feb 25, 2024 -

Rountree Ford responded

We're thrilled to hear that you received wonderful service and that Earl, the service writer, went above and beyond to assist you and ensure a quick turnaround. We appreciate your positive comments and thank you for choosing us! Safe travels!

February 23, 2024

Courteous, great service. Service was done very quickly and accurately. I would definitely recommend Rountree service dept. More

by djobe1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Feb 26, 2024 -

Rountree Ford responded

We're pleased to hear that you received courteous and great service at Rountree. The efficiency and accuracy of the service are important aspects, and we appreciate your recommendation of the service department. Thank you for choosing us, and we look forward to serving you again!

February 20, 2024

Steven was an awesome Service Representative. He was very clear on the services to be rendered. More

by Imogeannie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Feb 22, 2024 -

Rountree Ford responded

We're thrilled to hear that Steven provided you with awesome service as a Service Representative. It's great that he was clear on the services to be rendered, ensuring a positive and transparent experience for you. Thank you for your feedback, and we look forward to serving you again in the future!

February 16, 2024

The gentleman that worked with me was amazing. He checked my tires with me present and was patient while I called My husband to explain what work was needed on my truck. More

by kitaj5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
Feb 23, 2024 -

Rountree Ford responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

February 15, 2024

Fast, friendly service with better prices on an oil change and tire rotation than I can get anywhere else! More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Baker
Feb 17, 2024 -

Rountree Ford responded

We're delighted to hear that you experienced fast, friendly service with better prices on an oil change and tire rotation compared to other options. Providing value and convenience is important to us. Thank you for choosing us, and we look forward to serving you again in the future!

February 14, 2024

I bought a used car there, and I was not happy with some of the problems I had with it, and really upset with the way that the car salesman dealt with them and it was settled Done More

by cydavis09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Costa Braina
Apr 04, 2024 -

Rountree Ford responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Aug 12, 2024 -

Rountree Ford responded

Thank you for bringing this to my attention. I apologize for the issues you experienced with your used car and for the way the car salesman handled your concerns. I would appreciate the opportunity to address your experience and work toward a resolution. Please contact me directly, as I look forward to speaking with you. Christopher Magill General Manager cmagill@group1auto.com

...
36
...