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Rountree Ford

Shreveport, LA

Overview
Reviews
4.8
654 Reviews
Call Dealership (318) 798-3673
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8770 Business Park Dr

Shreveport, LA

71105

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Showing 654 reviews

June 14, 2024

Very fast, courteous, and seem to have customer satisfaction as their concern. Keep you informed and video work and condition of work More

by farley2057
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Jun 15, 2024 -

Rountree Ford responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

June 14, 2024

Stephen in the service department was the best service advisor I have worked with and plays went above and beyond when I was asking him questions and working with my 3rd part warranty. He is always friend More

by GLRivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
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Jun 16, 2024 -

Rountree Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rountree Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 14, 2024

The service advisor took it upon herself to understand my situation and found a way to solve my problem. Kudos to her. More

by Jchil31
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meeny Valeros
Report | Print
Jun 14, 2024 -

Rountree Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 12, 2024

Costa Brains was our salesperson at Roundtree Ford. In my 63 years of buying automobiles Costa made it the most pleasant transaction I have ever experienced. Great Job I would have to give you 6 star More

by GClaunch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
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Jun 13, 2024 -

Rountree Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 12, 2024

Quick service, reasonable rates, great customer service. Much improved from my last few visits! I will bring my truck back in the future. More

by Jon24_375
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler and David
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Jun 13, 2024 -

Rountree Ford responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 12, 2024

I like how they video the car as they inspected it. It was really cool to be able to see what they were talking about on the car. More

by yolonda2873
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
Report | Print
Jun 14, 2024 -

Rountree Ford responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 12, 2024

I appreciate that they have a mobile mechanic that came to my house to fix a recall. It made the day easy on me! Thank you! More

by Kmills_email
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meeny Valeros, Richard Lambert, Janet Haynes
Report | Print
Jun 14, 2024 -

Rountree Ford responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 10, 2024

They performed the services I requested in a timely and courteous manner. I was pleased More

by pbal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service : earl
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Jun 13, 2024 -

Rountree Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 09, 2024

They worked well with me on the cost of the worked performed. I am very pleased. More

by codeinspection
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Hernandez in service department
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Jun 10, 2024 -

Rountree Ford responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 08, 2024

The service technician was very efficient. They got me scheduled quickly, and the mobile van came to my house to update my software. That was a recall, very pleased with all people involved. More

by lynne R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meeny Valeros, Richard Lambert, Janet Haynes
Report | Print
Jun 10, 2024 -

Rountree Ford responded

Hi Lynne, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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