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Rountree Ford

Shreveport, LA

Overview
Employees
Reviews
Vehicles
4.7
490 Reviews
Why do so many Ford drivers from Shreveport, Bossier City, and Stonewall trust Rountree Ford? It probably has something to do with the vast array of services and products we offer-and the customer-centric way we approach everything we do here. If you're in the market for a new or used Ford, or you'd like quality service and parts for your current ride, Rountree Ford dealership is the place to go. We can't wait to show you all the exciting cars and services we have in store for you!
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8770 Business Park Dr

Shreveport, LA

71105

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Showing 490 reviews

September 30, 2023

Professionalism need improvement, no attention to detail, does not give customers prompt updates on vehicle, management needs to step up and get more involved with customer instead of just focusing on profit More

by rcharles818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zawn ivory
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September 29, 2023

Service was good! Loved the delivery back to me! Only part I did not like was the number of days left at the dealership before they would diagnose problem & start re More

by Dimill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison in Service
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Oct 05, 2023 -

Rountree Ford responded

Thank you for taking the time to leave us a review! We appreciate your feedback on the things we need to improve on. We will look forward to the pleasure of your business again!

September 27, 2023

Prompt "The Works" finished in record time! I can't think of 15 words to say, how about that. More

by ltnimo124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Davidson
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Sep 29, 2023 -

Rountree Ford responded

Thank you for your visit!

September 26, 2023

Roundtree Ford have always been a Top notch Dealership I would gladly recommend your Dealership to my friends. More

by Bluestarboys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Almeda
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Sep 27, 2023 -

Rountree Ford responded

Thank you for choosing Rountree Ford! It is always a pleasure to hear that we have met your expectations. It will be our pleasure to assist you with any automotive services you may have in the future. We appreciate your business!

September 22, 2023

I was greeted upon arrival at the dealership. The employees are very courteous and helpful. My vehicle was ready within 2 hours as promised. More

by Jkeguilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
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Sep 26, 2023 -

Rountree Ford responded

Thank you for your kind words about our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

September 15, 2023

This service that came to my home to correct a recall was so wonderful for me! It eliminated waiting at the dealership and only took about 30 minutes. The service technician was very nice and courteous and More

by cmack71178@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
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Sep 25, 2023 -

Rountree Ford responded

Thank you for choosing Roundtree Ford! It was our pleasure to take care of your automotive needs. We also want to say thank you for acknowledging Jasmine and her dedication to providing you with an excellent service experience. We look forward to your next visit!

Sep 25, 2023 -

cmack71178@gmail.com responded

Next time I visit Rountree Lincoln I will ask for Jasmine!

September 13, 2023

Always experience personal service and always know thing are done right! Thank you Kevin Holland More

by cheristansell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Holland
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Sep 17, 2023 -

Rountree Ford responded

Ensuring your satisfaction is our ultimate goal and we are pleased to know that Kevin provided a great experience for you! We appreciate your business and Five Star review! It would be our pleasure to have the opportunity to assist you again.

September 07, 2023

Super awesome grate people love dealing with the management. Super kind and fast.thank you More

by ddelgado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2023 -

Rountree Ford responded

Thank you for the Five-Star review and for choosing Roundtree Ford. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

Sep 10, 2023 -

ddelgado responded

Great job

September 04, 2023

Rountree has always tried to helps us out my wife and I have purchased several vehicles.Wanted to Thank Adam in sales for always going above and beyond he’s always been right there when ever I call if can’ More

by Jcooper5978
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam and Chelsea
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Sep 22, 2023 -

Rountree Ford responded

We're happy you found our staff to be so supportive during your experience here at Rountree Ford.

August 29, 2023

"Terrible customer service, unprofessional auto specialist, ignored needs, GM Chris refused communication. Highly disappointing, won't return." More

by LHOTDOGSPT
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard Lambert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris McKenzie, Jazmine and the Mechanic
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