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Rountree Ford

Shreveport, LA

Overview
Reviews
4.7
617 Reviews
Call Dealership (318) 798-3673
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8770 Business Park Dr

Shreveport, LA

71105

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Showing 617 reviews

May 10, 2024

The service was friendly and fast. The video sent was pretty cool. Hopefully you won’t see us again until it’s time for another oil change. More

by suzigomez4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David York
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May 15, 2024 -

Rountree Ford responded

It's great to hear that you had a friendly and fast service experience with us! We're glad you liked the video feature as well. We'll be here whenever you need your next oil change or any other service. Thank you for choosing us, and we look forward to serving you again in the future!

May 10, 2024

Everyone was extremely helpful and courteous. They understood my problem. The video explanation was very informative. More

by docsus01
Recommend Dealer
Yes
Employees Worked With
James Baker, Hailey, Richard Lambert
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May 15, 2024 -

Rountree Ford responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 10, 2024

Sam Welch was exceptional and very helpful. Definitely my go to salesman for all my family’s vehicle needs. More

by Chris H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam welch
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May 15, 2024 -

Rountree Ford responded

We're delighted to learn about your positive experience and the helpful assistance provided by Sam! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 09, 2024

Recall work was good, however when they did a multipoint inspection on the car.. now I am hearing a lot of noise coming from the rear almost like suspension... and vehicle was NOT making that sound at all b More

by bvtech007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard Lambert, Janet Haynes
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May 24, 2024 -

Rountree Ford responded

Thank you for bringing this to my attention. I apologize for this inconvenience you experienced after servicing your vehicle with us. I would like an opportunity to address your concerns and to earn your business, please contact me at cmagill@group1auto.com. I look forward to speaking with you. Christopher Magill, General Manager

More
May 09, 2024

Kyle and the Ford service department are awesome. We’re from out of state and the truck broke down on our way to a granddaughter’s wedding. They were able to fix the issue and we now can get to Tx More

by Wmac6250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Mcdearmont
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May 11, 2024 -

Rountree Ford responded

We are glad to hear that Kyle and our service department were able to help you out when your truck broke down, especially during such an important event. Safe travels to Texas!

May 08, 2024

Had a coupon to get oil change. Was a seamless process. The technician video was a nice addition since last time I visited. More

by Megan F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zawn Ivory
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May 09, 2024 -

Rountree Ford responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

May 08, 2024

Earl is the only guy you want to see in the service department. He’s helped three times now and he always goes above and beyond. More

by Rkaiser80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl
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May 10, 2024 -

Rountree Ford responded

Earl in the service department is exceptional and goes above and beyond to provide excellent service. We are glad to hear that you've had such positive experiences with him! Thank you for choosing us!

May 03, 2024

My salesman and sales manager were very helpful and professional. The F &I rep was top notch. More

by mgarner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Lambert, Janet Haynes
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May 07, 2024 -

Rountree Ford responded

Congratulations on your new vehicle! We're thrilled to have delivered a top-notch sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

May 02, 2024

Our technician was clear with his explanation of the problems with our car. Accommodating to our needs. Friendly. Knowledgeable More

by wdparker1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen in service
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May 05, 2024 -

Rountree Ford responded

It's fantastic to hear that your technician provided clear explanations, was accommodating to your needs, friendly, and knowledgeable! We aim to provide top-notch service, and we're glad that your experience reflects that. We're here to help and ensure your car is in great shape!

May 01, 2024

Amazing in all aspects. Salesperson Q Braswell went over and above to take care of us. More

by Shirley McLean
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Q Braswell
Report | Print
May 03, 2024 -

Rountree Ford responded

Congratulations on your new vehicle! We're thrilled that Q provided you with an amazing sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

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