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Rountree Ford

Shreveport, LA

4.7
450 Reviews
Why do so many Ford drivers from Shreveport, Bossier City, and Stonewall trust Rountree Ford? It probably has something to do with the vast array of services and products we offer-and the customer-centric way we approach everything we do here. If you're in the market for a new or used Ford, or you'd like quality service and parts for your current ride, Rountree Ford dealership is the place to go. We can't wait to show you all the exciting cars and services we have in store for you!
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8770 Business Park Dr

Shreveport, LA

71105

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Showing 450 reviews

July 08, 2023

Extremely down to earth dealership, willing to help customers in any way they can. Truly worth it. Jasmine was such an angel, we look forward to continuing business, primarily due to the care & hospita More

by acenextdoor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Marie Almeda
Aug 07, 2023 -

Rountree Ford responded

Ensuring your satisfaction is Roundtree Ford's ultimate goal and we are pleased to know that Jasmine provided a great service experience for you! We appreciate your business and your Five Star review. It would be our pleasure to have the opportunity to assist you again.

July 07, 2023

Thank you Jasmine! !!Service was excellent and I am definitely gonna refer you guys..Thanks More

by tt1627427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JASMINE
Jul 25, 2023 -

Rountree Ford responded

Thank you for being our customer, we appreciate your kind words!

July 05, 2023

Madison Davidson was great and very knowledgeable in her job. Performed with professionalism and recommend using her for your service advisor. More

by crosslakebuilder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Davidson
Jul 07, 2023 -

Rountree Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 02, 2023

Best dealership in town all employees. Especially Steve. Are the nicest most helpful you could find. The man who drove me home was very nice. More

by Sue marler
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Steve
Jul 04, 2023 -

Rountree Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 01, 2023

My advisors was professional and courteous. He was also knowledgeable about my provlem and anticipated outcome. More

by Stevenrthomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Jul 04, 2023 -

Rountree Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 30, 2023

Service was great. My service agent, Chelsea Rhymes was fantastic. Great employee. She kept me informed thru the entires service process More

by Sldtxwaddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Rhymes
Aug 02, 2023 -

Rountree Ford responded

At Roundtree Ford, your satisfaction is our ultimate goal and we are pleased to hear that Chelsea Rhymes was able to provide you with a great service experience! We appreciate the Five Star review and your business. We look forward to the opportunity to assist you again in the future.

June 30, 2023

Madison D. was very helpful. Anytime she received any new information about our cars status she would call and let me know. Was very nice. Couldn’t have aske More

by andydrew2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Davidson
Aug 02, 2023 -

Rountree Ford responded

Thank you for choosing Roundtree Ford! It was our pleasure to have provided you with excellent service. We also want to say thank you for acknowledging Madison and her dedication to following up with you. We appreciate your business and the Five-Star review!

June 26, 2023

Great customer service, and was always updated on the process of what was being done to the car. More

by deron.brown1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chelsea Rhymes
Jun 27, 2023 -

Rountree Ford responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

June 24, 2023

Oh where do I start? So Madison was the one helping me in the service department. She’s sweet and very nice! My vehicle was in the shop for almost 6 weeks. I was informed More

by TX0210
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Madison
Jun 26, 2023 -

Rountree Ford responded

Thank you for bringing this to my attention. I apologize for the service experience you have encountered. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Kelly McMullen General Manager 318-798-3673

June 23, 2023

Professional, reasonably quick service, honored coupon. Nice front desk lady. Big improvements from a year ago. More

by ZL
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Front desk lady
Jun 27, 2023 -

Rountree Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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