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Rountree Ford

Shreveport, LA

Overview
Employees
Reviews
Vehicles
4.7
450 Reviews
Why do so many Ford drivers from Shreveport, Bossier City, and Stonewall trust Rountree Ford? It probably has something to do with the vast array of services and products we offer-and the customer-centric way we approach everything we do here. If you're in the market for a new or used Ford, or you'd like quality service and parts for your current ride, Rountree Ford dealership is the place to go. We can't wait to show you all the exciting cars and services we have in store for you!
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8770 Business Park Dr

Shreveport, LA

71105

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Showing 450 reviews

August 29, 2023

"Terrible customer service, unprofessional auto specialist, ignored needs, GM Chris refused communication. Highly disappointing, won't return." More

by LHOTDOGSPT
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard Lambert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris McKenzie, Jazmine and the Mechanic
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August 23, 2023

Took care of my needs as fast as they could to help are business get back on road. Very polite too. More

by jevans7172
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jazmon and kacey
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Sep 06, 2023 -

Rountree Ford responded

You just made us smile to see those Five Stars! Thank you so much! We appreciate your business and look forward to assisting you in the future.

August 23, 2023

Always quick and friendly service. Well kept waiting area. My go to dealership for car service. More

by roy_carter69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl
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Aug 26, 2023 -

Rountree Ford responded

We are excited that we provided you with an exceptional service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

August 22, 2023

Staff was pleasant. Got to the dealership early and still took 5 hours to get my car serviced (oil change and tire rotation). Thank goodness I lived close enough to the More

by icihott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Young black man in his mid 30s shuttle driver, young black female with braids service advisor
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August 17, 2023

The service was done in a timely manner, and the service rep keep me informed about other service that was needed. More

by dyccollins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl Haley
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Sep 06, 2023 -

Rountree Ford responded

We are excited that we provided you with an exceptional service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

August 14, 2023

Great service . ...took vehicle in for service and only had ro wait minimal time great service rep More

by wellhausenr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Martinez
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Aug 26, 2023 -

Rountree Ford responded

We are excited to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 14, 2023

Great service advisor and service was done on time and done right. I will definitely be back when I have a service need More

by frankderouen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Holland
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Sep 06, 2023 -

Rountree Ford responded

Thank you for your kind words for our staff, we appreciate it!

August 12, 2023

Very satisfied with service thank you will come again if need be. Thanks very much More

by Claraharbour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
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Aug 25, 2023 -

Rountree Ford responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

August 11, 2023

Great dealership. Great service writer service. Service writer courteous personable very knowledgeable is on top of things with your vehicle. It is a pleasure to do bu More

by Tell U Later
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Marie
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Sep 07, 2023 -

Rountree Ford responded

Thank you for the Five-Star review and for choosing Roundtree Ford. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

August 08, 2023

My salesman was very helpful in procuring me the best deal making the process very enjoyable More

by Tmuirhead31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Welch , Blake Vines
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Aug 26, 2023 -

Rountree Ford responded

We are excited to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

Aug 26, 2023 -

Tmuirhead31 responded

Thank you. Working with Samuel and Blake was an enjoyable experience

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