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Rountree Ford

Shreveport, LA

Overview
Employees
Reviews
Vehicles
4.7
536 Reviews
Why do so many Ford drivers from Shreveport, Bossier City, and Stonewall trust Rountree Ford? It probably has something to do with the vast array of services and products we offer-and the customer-centric way we approach everything we do here. If you're in the market for a new or used Ford, or you'd like quality service and parts for your current ride, Rountree Ford dealership is the place to go. We can't wait to show you all the exciting cars and services we have in store for you!
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8770 Business Park Dr

Shreveport, LA

71105

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Showing 536 reviews

February 09, 2024

Friendly and courteous Service Rep. Did not have to wait for a long period of time. Excellent service. More

by djfrase
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ayle Mcdearmont
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Feb 13, 2024 -

Rountree Ford responded

We're glad to hear that you had a positive experience with our friendly and courteous Service Representative and that the service was excellent. Quick and efficient service is important to us. We appreciate your business and look forward to serving you again in the future!

February 08, 2024

They are always very kind and honest! I really appreciate they brought my vehicle to me at work, a service i didnt know they offered.. I will continue to be a loyal customer. Im not from More

by Hayesheather077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2024 -

Rountree Ford responded

Thank you for your kind words! We're delighted to hear that you find our team always very kind and honest. Providing convenient services like delivering your vehicle to you at work is part of our commitment to excellent customer service, and we're thrilled you appreciated it. We're honored to have you as a loyal customer, and we're glad we could exceed your expectations compared to other experiences. We appreciate your trust in us and look forward to serving you in the future.

February 07, 2024

Awesome service by Mr. Earl H on my Ford Escape today. Very happy with service. -on behalf of Sylvia Leal More

by SylviaL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl H
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Feb 10, 2024 -

Rountree Ford responded

We're thrilled to hear about the awesome service provided by Mr. Earl on your Ford Escape. Thank you for passing along the positive feedback on behalf of Sylvia. We appreciate your business, and we look forward to serving you again in the future!

February 04, 2024

Very pleasant, Friendly, helpful and took care of everything I needed. I was in and out within 30 minutes with no problems. More

by Daphne.hunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2024 -

Rountree Ford responded

Thank you for the kind words Daphne! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 02, 2024

Showed up with mobile truck and did the work on time Jasmine and Meeny were great More

by Jdavis71106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine and Meeny in service
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Feb 04, 2024 -

Rountree Ford responded

It's fantastic to hear that Jasmine and Meeny provided great service with the mobile truck, and the work was done on time. Safe travels!

February 02, 2024

Reps do a thorough job with the customers, good accommodations for customers while they are waiting. More

by russelljaucoin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep was great
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Feb 08, 2024 -

Rountree Ford responded

It's great to hear that the representatives at our dealership do a thorough job with customers. Providing a positive customer experience, including comfortable waiting areas, is important. Thank you for choosing us, and we appreciate your positive review!

January 30, 2024

The men and ladies working in service department were extremely nice and knowable. They kept us informed about the process of repairs. They asked us if they can get us anything several times. As the empl More

by johnbrockcp1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service man
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Feb 01, 2024 -

Rountree Ford responded

Thank you John for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

January 26, 2024

Service was excellent the schedule appointment was very helpful in my time frame the service rep friendly and very courteous he saw too my car getting in and out in good time need more like Earl 👍 More

by Hop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Jan 30, 2024 -

Rountree Ford responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

January 25, 2024

Great service. The whole crew worked very hard to take care of my service needs. It’s always a pleasure to do business with Rountree. More

by sdb_sundown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Baker
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Jan 26, 2024 -

Rountree Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 25, 2024

Zawn was awesome! She had my part ordered and installed and I was in no way inconvenienced. Great business! More

by mshaynes4
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janet Haynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Za
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Jan 26, 2024 -

Rountree Ford responded

It's fantastic to hear that you had a great experience and that Zawn provided awesome assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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