Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Rountree Ford

Shreveport, LA

Overview
Employees
Reviews
Vehicles
4.7
535 Reviews
Why do so many Ford drivers from Shreveport, Bossier City, and Stonewall trust Rountree Ford? It probably has something to do with the vast array of services and products we offer-and the customer-centric way we approach everything we do here. If you're in the market for a new or used Ford, or you'd like quality service and parts for your current ride, Rountree Ford dealership is the place to go. We can't wait to show you all the exciting cars and services we have in store for you!
Contact Dealership

8770 Business Park Dr

Shreveport, LA

71105

Directions

By Type

Showing 535 reviews

February 23, 2024

Courteous, great service. Service was done very quickly and accurately. I would definitely recommend Rountree service dept. More

by djobe1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Feb 26, 2024 -

Rountree Ford responded

We're pleased to hear that you received courteous and great service at Rountree. The efficiency and accuracy of the service are important aspects, and we appreciate your recommendation of the service department. Thank you for choosing us, and we look forward to serving you again!

February 23, 2024

Wonderful service and the service writer, Earl, went above and beyond in helping me and getting me out quickly. More

by droehe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl
Report | Print
Feb 25, 2024 -

Rountree Ford responded

We're thrilled to hear that you received wonderful service and that Earl, the service writer, went above and beyond to assist you and ensure a quick turnaround. We appreciate your positive comments and thank you for choosing us! Safe travels!

February 20, 2024

Steven was an awesome Service Representative. He was very clear on the services to be rendered. More

by Imogeannie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Report | Print
Feb 22, 2024 -

Rountree Ford responded

We're thrilled to hear that Steven provided you with awesome service as a Service Representative. It's great that he was clear on the services to be rendered, ensuring a positive and transparent experience for you. Thank you for your feedback, and we look forward to serving you again in the future!

February 16, 2024

The gentleman that worked with me was amazing. He checked my tires with me present and was patient while I called My husband to explain what work was needed on my truck. More

by kitaj5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 23, 2024 -

Rountree Ford responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

February 15, 2024

Fast, friendly service with better prices on an oil change and tire rotation than I can get anywhere else! More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Baker
Report | Print
Feb 17, 2024 -

Rountree Ford responded

We're delighted to hear that you experienced fast, friendly service with better prices on an oil change and tire rotation compared to other options. Providing value and convenience is important to us. Thank you for choosing us, and we look forward to serving you again in the future!

February 14, 2024

I bought a used car there, and I was not happy with some of the problems I had with it, and really upset with the way that the car salesman dealt with them and it was settled Done More

by cydavis09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Costa Braina
Report | Print
Apr 04, 2024 -

Rountree Ford responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Aug 12, 2024 -

Rountree Ford responded

Thank you for bringing this to my attention. I apologize for the issues you experienced with your used car and for the way the car salesman handled your concerns. I would appreciate the opportunity to address your experience and work toward a resolution. Please contact me directly, as I look forward to speaking with you. Christopher Magill General Manager cmagill@group1auto.com

February 12, 2024

Great service by Zawn and her team ! !! Thank you so very much Rountree for caring !!! More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zawn
Report | Print
Feb 13, 2024 -

Rountree Ford responded

You're welcome! It's great to hear that you received excellent service from Zawn and her team at Rountree Ford. We appreciate your positive experience!

February 12, 2024

Jasmine at Roundtree Ford did an excellent job scheduling and following up with my bronco More

by herrick2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Almeda
Report | Print
Feb 13, 2024 -

Rountree Ford responded

It's wonderful to hear that Jasmine at Rountree Ford did an excellent job scheduling and following up with your Bronco. We're here to help!

February 09, 2024

The service was excellent. Ms. Zawn Ivory is my service advisor she took time out an explain to me what I needed to have done to my car an she wasn't in no hurry on me trying More

by dreenathomas66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zawn Ivory
Report | Print
Feb 13, 2024 -

Rountree Ford responded

We're thrilled to hear that you received excellent service and that Ms. Zawn, your service advisor, took the time to explain the necessary maintenance for your car without rushing you. It's wonderful when our team can provide informative and patient assistance. We appreciate your business and look forward to serving you again in the future!

February 09, 2024

Friendly and courteous Service Rep. Did not have to wait for a long period of time. Excellent service. More

by djfrase
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ayle Mcdearmont
Report | Print
Feb 13, 2024 -

Rountree Ford responded

We're glad to hear that you had a positive experience with our friendly and courteous Service Representative and that the service was excellent. Quick and efficient service is important to us. We appreciate your business and look forward to serving you again in the future!

1
...
30
31
32
...
54