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Rountree Ford
Shreveport, LA
450 Reviews
Why do so many Ford drivers from Shreveport, Bossier City, and Stonewall trust Rountree Ford?
It probably has something to do with the vast array of services and products we offer-and the customer-centric way we approach everything we do here. If you're in the market for a new or used Ford, or you'd like quality service and parts for your current ride, Rountree Ford dealership is the place to go.
We can't wait to show you all the exciting cars and services we have in store for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 450 reviews
September 30, 2023
Professionalism need improvement, no attention to detail, does not give customers prompt updates on vehicle, management needs to step up and get more involved with customer instead of just focusing on profit does not give customers prompt updates on vehicle, management needs to step up and get more involved with customer instead of just focusing on profit. More
by rcharles818
Employees Worked With
Zawn ivory
September 29, 2023
Service was good! Loved the delivery back to me! Only part I did not like was the number of days left at the dealership before they would diagnose problem & start re Loved the delivery back to me! Only part I did not like was the number of days left at the dealership before they would diagnose problem & start repairs. More
by Dimill
Employees Worked With
Madison in Service
September 22, 2023
I was greeted upon arrival at the dealership. The employees are very courteous and helpful. My vehicle was ready within 2 hours as promised. The employees are very courteous and helpful. My vehicle was ready within 2 hours as promised. More
by Jkeguilliams
Employees Worked With
Jasmine
September 15, 2023
This service that came to my home to correct a recall was so wonderful for me! It eliminated waiting at the dealership and only took about 30 minutes. The service technician was very nice and courteous and so wonderful for me! It eliminated waiting at the dealership and only took about 30 minutes. The service technician was very nice and courteous and explained the procedure. Jasmine also helped so much setting up this service and made this an easy process. She was kind and helpful and made the entire experience so easy. More
by cmack71178@gmail.com
Employees Worked With
Jasmine
September 07, 2023
Super awesome grate people love dealing with the management. Super kind and fast.thank you management. Super kind and fast.thank you More
by ddelgado
Employees Worked With
September 03, 2023
Rountree has always tried to helps us out my wife and I have purchased several vehicles.Wanted to Thank Adam in sales for always going above and beyond he’s always been right there when ever I call if can’ have purchased several vehicles.Wanted to Thank Adam in sales for always going above and beyond he’s always been right there when ever I call if can’t him at that time he always returns my phone call.Also the service department has been very helpful,Chelsea our service advisor made sure we where taken care of, Thanks again to the Rountree team. Jeff and Nancy Cooper More
by Jcooper5978
August 29, 2023
I had an incredibly disappointing experience at this dealership. The customer service was shockingly unprofessional, and the auto specialist assigned to my vehicle was clearly unqualified. Not only did dealership. The customer service was shockingly unprofessional, and the auto specialist assigned to my vehicle was clearly unqualified. Not only did they provide false information, but their poor workmanship cost me a staggering $6000. To make matters worse, they neglected to order necessary parts, leading to additional delays and more time without my vehicle. The blatant disregard for my needs as a customer was evident throughout the entire process. Even more disheartening was the behavior of the GM, Chris, who outright refused to engage in any communication with me regarding the situation. I am thoroughly let down by this dealership and regret ever placing my trust in them. The combination of unprofessionalism, incompetence, and lack of consideration for customers is unacceptable. I will certainly not be returning for any future business dealings. It's clear that this dealership does not deserve anyone's trust or patronage. More
by LHOTDOGSPT
Employees Worked With
Other Employees :
GM Chris, McKenzie, Jasmine and the Mechanic
