
Rountree Ford
Shreveport, LA
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I had my oil changed today. I had great professionalism and I appreciate the good job today. Thank you Mr Earl, thank you Mr Johnson. I was treated with extreme courtesy. I had great professionalism and I appreciate the good job today. Thank you Mr Earl, thank you Mr Johnson. I was treated with extreme courtesy. More
James my services rep did a great job. He got my truck in and went beyond the call of duty to make sure my truck was repaired and out by the end of the day. GREAT SEREVI E REP!!!! He got my truck in and went beyond the call of duty to make sure my truck was repaired and out by the end of the day. GREAT SEREVI E REP!!!! More
Service provider met me on arrival and immediately processed my vehicle for service. Every issue was explained and resolved to my satisfaction. Vehicle was completed in reasonable time. processed my vehicle for service. Every issue was explained and resolved to my satisfaction. Vehicle was completed in reasonable time. More
I had a 7:30 appointment and i arrived early and still didn’t get out of there till 9:00 am. Everyone was friendly and the tech was thorough. didn’t get out of there till 9:00 am. Everyone was friendly and the tech was thorough. More
Went to look at some trucks in my 2001 Tundra. Do this to see how the salesman will respond to my old truck that I plan to keep. Sam was out there the minute I drove up. Spent time time with me ta Do this to see how the salesman will respond to my old truck that I plan to keep. Sam was out there the minute I drove up. Spent time time with me talking about the vehicle I was looking for and just getting to know me. I was impressed in that he had no idea if I could afford any of these trucks. Could not have asked for for a better experience buying my new Ford F 150 Tremor. Thank you Sam and Rountree. More
Service writers are really good, and the techs are also top tier, however they always will err on the side of caution leading to sometimes higher repair bills. However, they are NOT scamming, they are actu top tier, however they always will err on the side of caution leading to sometimes higher repair bills. However, they are NOT scamming, they are actually paying attention and noticing things BEFORE they become a bigger problem. I love this dealership. More
Prompt greeting upon arriving. Notified of waiting time. Waiting room had tv, coffee, and snack area. Plenty of seating and available wifi service. Car was ready when promised. Notified of waiting time. Waiting room had tv, coffee, and snack area. Plenty of seating and available wifi service. Car was ready when promised. More
Always great service. The staff are very helpful, friendly and knowledgeable. They are the only place I trust with my maintenance needs. The staff are very helpful, friendly and knowledgeable. They are the only place I trust with my maintenance needs. More
Great service department! Stephen's treated us right every time we've needed our trucks serviced.. quick and right the first time Stephen's treated us right every time we've needed our trucks serviced.. quick and right the first time More