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Rountree Ford

Shreveport, LA

Overview
Reviews
4.7
601 Reviews
Call Dealership (318) 798-3673
View Awards

8770 Business Park Dr

Shreveport, LA

71105

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Showing 601 reviews

July 25, 2024

Very friendly, courteous, and efficient. I will come back for my service needs. Great job!! More

by peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay, Richard Lambert
Report | Print
Jul 27, 2024 -

Rountree Ford responded

Hi Peter, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

July 24, 2024

Service great. Service Adviser was super nice. Rountree has been our dealer for many years. More

by joramsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert, Janet Haynes
Report | Print
Jul 26, 2024 -

Rountree Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Rountree Ford. We are always more than happy to assist you if anything else comes up. Take care!

July 24, 2024

Great service and happy with the communication from the advisor James Baker. Easy to make the appointment. More

by Shirley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Baker
Report | Print
Jul 26, 2024 -

Rountree Ford responded

Hello Shirley, we're happy you found our staff to be so supportive during your experience here at Rountree Ford. We are always more than happy to assist you if anything else comes up. Take care!

July 24, 2024

The employees made sure that the customers were well taken care off. Great service & great staff. More

by lorenzasmith37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl Haley
Report | Print
Jul 26, 2024 -

Rountree Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rountree Ford. We are always more than happy to assist you if anything else comes up. Take care!

July 21, 2024

Job done right. Very friendly people who know what they are doing. Very professional. Would recommend this dealership to all of my friends. More

by john.mcdearmont
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle McDearmont
Report | Print
Jul 22, 2024 -

Rountree Ford responded

Hi John, we're happy you found our staff to be so supportive during your experience here at Rountree Ford. Thanks again for the recommendation, and have an amazing day!

July 19, 2024

Haley and the employees are always so welcoming and friendly. They are very attentive and informative for all of my needs. More

by Kspano0426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert, Janet Haynes
Report | Print
Jul 20, 2024 -

Rountree Ford responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 18, 2024

I was unable to schedule the mobile service via a phone call. Had to go in person to it scheduled. But once scheduled it was great. The tech went to wrong address originally but then came to the correct More

by rjeter85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Eldarazi
Report | Print
Sep 06, 2024 -

Rountree Ford responded

I apologize for this delayed response, but I appreciate you informing me about your experience. I deeply regret any inconvenience you may have encountered, and I would like to make amends to regain your trust as a valued client for any future services. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to the opportunity to understand more about what took place during your experience. Chris Magill General Manager cmagill@group1auto.com

July 16, 2024

Good customer service, very professional. Good clean waiting room with coffee and drinks. I will use them again. More

by Kenneth Laroux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Almeda
Report | Print
Jul 17, 2024 -

Rountree Ford responded

Hi Kenneth, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 13, 2024

David was very helpful and got my car in and repaired quickly and he was professional and courteous More

by lvoz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
Report | Print
Jul 14, 2024 -

Rountree Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Rountree Ford. We are always more than happy to assist you if anything else comes up. Take care!

July 10, 2024

Always professional and efficient. I will always take my car to this dealer for maintenance! More

by Smithcr1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
Report | Print
Jul 11, 2024 -

Rountree Ford responded

Hello, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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