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Rountree Ford

Shreveport, LA

Overview
Employees
Reviews
Vehicles
4.7
535 Reviews
Why do so many Ford drivers from Shreveport, Bossier City, and Stonewall trust Rountree Ford? It probably has something to do with the vast array of services and products we offer-and the customer-centric way we approach everything we do here. If you're in the market for a new or used Ford, or you'd like quality service and parts for your current ride, Rountree Ford dealership is the place to go. We can't wait to show you all the exciting cars and services we have in store for you!
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8770 Business Park Dr

Shreveport, LA

71105

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Showing 535 reviews

April 30, 2024

""I had a good experience! The service was prompt and courteous, the technicians were highly skilled, and the customer care was excellent. Overall, it was a top-notch experienc More

by deron.brown1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zawn Ivory and the tech who service my vehicle.
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May 03, 2024 -

Rountree Ford responded

We're thrilled to hear about your positive experience! It's our goal to provide prompt and courteous service, and we're glad to hear that you found our technicians highly skilled and our customer care excellent. Thank you for choosing us, and we look forward to serving you again in the future!

April 19, 2024

I am always treated with respect and kindness. My vehicle is kept clean and all work is explained / communicated to me in a professional manner. More

by pslack1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Apr 20, 2024 -

Rountree Ford responded

We are thrilled to hear that you had a respectful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 15, 2024

Excellent and professional service! The service tech was informative and honest. I will definitely be back. More

by white.edward92@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janet Haynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Rountree Ford responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 13, 2024

Courteous and Professional Staff (Zawn, Svc Technician). Discuss and explained the work that was done & answered any questions I asked. More

by aljjoyner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zawn Ivory
Report | Print
Apr 16, 2024 -

Rountree Ford responded

It's great to hear that you had a positive experience with Zawn, the service technician, and the rest of the staff. Clear communication and thorough explanations can make all the difference in a service visit.

April 10, 2024

I have been many years a ford vehicle owner today my service was amazing came in for just a oil change Stephen the advisor took amazing care of me and provide impeccable service whoever was the technici More

by stephanieelaine1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janet Haynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Martinez in service and technician on vehicle
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Apr 12, 2024 -

Rountree Ford responded

It's great to hear about your positive experience at Roundtree Ford during your service visit! Stephen, your advisor, provided impeccable service, and the technician who worked on your vehicle did a thorough and clean job. It's always wonderful when a team works seamlessly to ensure your satisfaction. Thank you for choosing us!

April 09, 2024

Pleasant atmosphere. Great service. Clean bathrooms. Clean lobby. Courteous attendant. Knowledgeable service representative. Fast service. More

by breliford2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janet Haynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2024 -

Rountree Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 09, 2024

Customer service was amazing! Vehicle was ready the same day. I highly recommend this dealership! More

by b52radar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janet Haynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Martinez
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Apr 11, 2024 -

Rountree Ford responded

We are thrilled to hear that you had an amazing experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 05, 2024

Horrible experience. My truck had 35,700 miles and they found a problem that was under warranty. But they couldn’t fix it because they had to order parts. I couldn’t be w More

by adam.young.la
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler
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Apr 09, 2024 -

Rountree Ford responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 09, 2024 -

Rountree Ford responded

Thank you for bringing this to my attention. I apologize that your recent experience with service was anything but satisfactory. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Christopher Magill General Manager cmagill@group1auto.com

April 03, 2024

Good service department and the video of my truck service was a very good touch to include. More

by Jam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zawn Ivory
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Apr 05, 2024 -

Rountree Ford responded

We are thrilled to hear that you had a good experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 02, 2024

Very helpful and kind. Ensured we had everything we needed while we were waiting for repairs. More

by hymeld72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Martinez
Report | Print
Apr 04, 2024 -

Rountree Ford responded

We are thrilled to hear that you had a helpful and kind experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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