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Rountree Ford

Shreveport, LA

4.7
601 Reviews

8770 Business Park Dr

Shreveport, LA

71105

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Showing 601 reviews

August 02, 2024

The visit didn't take long and I like the video they sent me of my vehicle More

by 8700line
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
Aug 04, 2024 -

Rountree Ford responded

Hi, thank you for sharing your positive experience! We do hope we can be of assistance in the future. Take care!

August 02, 2024

James Baker did a great job of handling my vehicle repair! Even delivered it to me personally! Super service! More

by Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Baker
Aug 04, 2024 -

Rountree Ford responded

Hi Carol, thanks for your praise and kind comments about James. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 02, 2024

This is my first time visit to the dealership and service department very well taken care of by Cyle and Jasmine More

by josephrester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cyle , Jasmine
Aug 04, 2024 -

Rountree Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rountree Ford! We do hope we can be of assistance in the future. Take care!

July 31, 2024

I am pleased with the way Ford take care of their customers and will recommend them to my friends More

by maryalford53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EARL. HALEY, Richard Lambert
Aug 02, 2024 -

Rountree Ford responded

Hi, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 31, 2024

The salesman was top notch and will return because of his performance and assistance. He went above and beyond More

by johnryanallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert, Janet Haynes
Aug 01, 2024 -

Rountree Ford responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 30, 2024

Earl was my service representative. He kept informed about progress of repairs. He has a great sense of humor and a great personality. I will definitely bring my car back when needing s More

by Gary Don Thacker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl
Aug 01, 2024 -

Rountree Ford responded

Hi Gary, we're happy you found our staff to be so supportive during your experience here at Rountree Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

July 29, 2024

The service department was and is always wonderful when I go, Brock sent me a video of the maintenance he was doing and how it was going. Above and beyond ! More

by rosielam1810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock service department
Jul 31, 2024 -

Rountree Ford responded

Hi, we are very happy to have provided you with such a positive experience with Brock! If you have any further questions, please give us a call. We're always happy to help!

July 29, 2024

Very thorough and efficient with the service of my vehicle. Very friendly . Great job! Thank You. More

by tdnevels
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Martinez, Janet Haynes
Jul 31, 2024 -

Rountree Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 26, 2024

Very thorough with the inspection of my vehicle on concerns of the conditions of it. Friendly yet professional environment More

by Ldebra134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jul 27, 2024 -

Rountree Ford responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

July 26, 2024

Earl service advisor was great too work with and made our dealership repair a good experience. More

by Bclp52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor Earl
Jul 27, 2024 -

Rountree Ford responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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