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Rountree Ford

Shreveport, LA

Overview
Employees
Reviews
Vehicles
4.7
490 Reviews
Why do so many Ford drivers from Shreveport, Bossier City, and Stonewall trust Rountree Ford? It probably has something to do with the vast array of services and products we offer-and the customer-centric way we approach everything we do here. If you're in the market for a new or used Ford, or you'd like quality service and parts for your current ride, Rountree Ford dealership is the place to go. We can't wait to show you all the exciting cars and services we have in store for you!
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8770 Business Park Dr

Shreveport, LA

71105

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Showing 490 reviews

May 03, 2024

My salesman and sales manager were very helpful and professional. The F &I rep was top notch. More

by mgarner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janet Haynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2024 -

Rountree Ford responded

Congratulations on your new vehicle! We're thrilled to have delivered a top-notch sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

May 02, 2024

Our technician was clear with his explanation of the problems with our car. Accommodating to our needs. Friendly. Knowledgeable More

by wdparker1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen in service
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May 05, 2024 -

Rountree Ford responded

It's fantastic to hear that your technician provided clear explanations, was accommodating to your needs, friendly, and knowledgeable! We aim to provide top-notch service, and we're glad that your experience reflects that. We're here to help and ensure your car is in great shape!

May 01, 2024

Stephen at Roundtree Ford was very helpful and worked with me to make sure my truck was taken care of! He was very good at communicating with me and keeping me updated. More

by Harrel.andrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Martinez
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May 03, 2024 -

Rountree Ford responded

We're delighted to learn about your positive experience and the helpful assistance provided by Stephen! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 01, 2024

Amazing in all aspects. Salesperson Q Braswell went over and above to take care of us. More

by Shirley McLean
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Q Braswell
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May 03, 2024 -

Rountree Ford responded

Congratulations on your new vehicle! We're thrilled that Q provided you with an amazing sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

April 30, 2024

EVERYTIME I visit they go above & beyond to help & fix my vehicle, very professional, knowledgeable & courteous staff. More

by waspano03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Peters, Stephen M.
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May 02, 2024 -

Rountree Ford responded

We are thrilled to hear that you had an exceptional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 30, 2024

""I had a good experience! The service was prompt and courteous, the technicians were highly skilled, and the customer care was excellent. Overall, it was a top-notch experienc More

by deron.brown1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zawn Ivory and the tech who service my vehicle.
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May 03, 2024 -

Rountree Ford responded

We're thrilled to hear about your positive experience! It's our goal to provide prompt and courteous service, and we're glad to hear that you found our technicians highly skilled and our customer care excellent. Thank you for choosing us, and we look forward to serving you again in the future!

April 19, 2024

I am always treated with respect and kindness. My vehicle is kept clean and all work is explained / communicated to me in a professional manner. More

by pslack1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Apr 20, 2024 -

Rountree Ford responded

We are thrilled to hear that you had a respectful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 15, 2024

Excellent and professional service! The service tech was informative and honest. I will definitely be back. More

by white.edward92@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janet Haynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2024 -

Rountree Ford responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 13, 2024

Courteous and Professional Staff (Zawn, Svc Technician). Discuss and explained the work that was done & answered any questions I asked. More

by aljjoyner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zawn Ivory
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Apr 16, 2024 -

Rountree Ford responded

It's great to hear that you had a positive experience with Zawn, the service technician, and the rest of the staff. Clear communication and thorough explanations can make all the difference in a service visit.

April 10, 2024

I have been many years a ford vehicle owner today my service was amazing came in for just a oil change Stephen the advisor took amazing care of me and provide impeccable service whoever was the technici More

by stephanieelaine1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janet Haynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Martinez in service and technician on vehicle
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Apr 12, 2024 -

Rountree Ford responded

It's great to hear about your positive experience at Roundtree Ford during your service visit! Stephen, your advisor, provided impeccable service, and the technician who worked on your vehicle did a thorough and clean job. It's always wonderful when a team works seamlessly to ensure your satisfaction. Thank you for choosing us!

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