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Rountree Ford

Shreveport, LA

Overview
Employees
Reviews
Vehicles
4.7
448 Reviews
Why do so many Ford drivers from Shreveport, Bossier City, and Stonewall trust Rountree Ford? It probably has something to do with the vast array of services and products we offer-and the customer-centric way we approach everything we do here. If you're in the market for a new or used Ford, or you'd like quality service and parts for your current ride, Rountree Ford dealership is the place to go. We can't wait to show you all the exciting cars and services we have in store for you!
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8770 Business Park Dr

Shreveport, LA

71105

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Showing 448 reviews

March 01, 2024

It was a pleasure working with Rountree Ford with the purchase of my new vehicle. The salesperson answered all of my questions and concerns on my trade. Very professional team and would recommend anyone More

by Kjones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Williams
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Mar 07, 2024 -

Rountree Ford responded

Thank you for sharing your positive experience with Rountree Ford! We're thrilled to hear that the salesperson addressed all your questions and concerns about your trade-in. It's great to know that you found the team professional and that you would recommend them to others. We appreciate your recommendation, and we hope you enjoy your new vehicle! Safe travels!

February 29, 2024

I was pleased with how easy it was to get my car in for its oil change. It was also wonderful to get my brakes inspected and even better when Kyle told me the brakes were fine. Kyle was easy to talk to and More

by carolynprothro
Recommend Dealer
Yes
Employees Worked With
Kyle
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Mar 03, 2024 -

Rountree Ford responded

We're delighted to hear that your experience getting your car in for an oil change and brake inspection was easy and positive. It's great that Kyle was easy to talk to and knowledgeable, providing you with the reassurance that your brakes were in good condition. We appreciate your business and look forward to providing excellent service in the future.

February 24, 2024

Stephen and his crew are awesome. Everytime I come in there they take the time to explain everything that is needed, express concern with helping me and getting everything I need. Eve More

by Rdeleo66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Martinez
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Feb 27, 2024 -

Rountree Ford responded

We're thrilled to hear about your positive experience with Stephen and the team! It's great that they take the time to explain everything thoroughly, express genuine concern, and work with you to address any issues. Your trust in our expertise is evident, and it's wonderful that we're committed to ensuring your truck is in excellent condition. Safe travels in your reliable truck!

February 23, 2024

Wonderful service and the service writer, Earl, went above and beyond in helping me and getting me out quickly. More

by droehe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl
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Feb 25, 2024 -

Rountree Ford responded

We're thrilled to hear that you received wonderful service and that Earl, the service writer, went above and beyond to assist you and ensure a quick turnaround. We appreciate your positive comments and thank you for choosing us! Safe travels!

February 23, 2024

Courteous, great service. Service was done very quickly and accurately. I would definitely recommend Rountree service dept. More

by djobe1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Feb 26, 2024 -

Rountree Ford responded

We're pleased to hear that you received courteous and great service at Rountree. The efficiency and accuracy of the service are important aspects, and we appreciate your recommendation of the service department. Thank you for choosing us, and we look forward to serving you again!

February 20, 2024

Steven was an awesome Service Representative. He was very clear on the services to be rendered. More

by Imogeannie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
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Feb 22, 2024 -

Rountree Ford responded

We're thrilled to hear that Steven provided you with awesome service as a Service Representative. It's great that he was clear on the services to be rendered, ensuring a positive and transparent experience for you. Thank you for your feedback, and we look forward to serving you again in the future!

February 16, 2024

The gentleman that worked with me was amazing. He checked my tires with me present and was patient while I called My husband to explain what work was needed on my truck. More

by kitaj5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2024 -

Rountree Ford responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

February 15, 2024

Fast, friendly service with better prices on an oil change and tire rotation than I can get anywhere else! More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Baker
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Feb 17, 2024 -

Rountree Ford responded

We're delighted to hear that you experienced fast, friendly service with better prices on an oil change and tire rotation compared to other options. Providing value and convenience is important to us. Thank you for choosing us, and we look forward to serving you again in the future!

February 14, 2024

I bought a used car there, and I was not happy with some of the problems I had with it, and really upset with the way that the car salesman dealt with them and it was settled Done More

by cydavis09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Costa Braina
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Apr 04, 2024 -

Rountree Ford responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Aug 12, 2024 -

Rountree Ford responded

Thank you for bringing this to my attention. I apologize for the issues you experienced with your used car and for the way the car salesman handled your concerns. I would appreciate the opportunity to address your experience and work toward a resolution. Please contact me directly, as I look forward to speaking with you. Christopher Magill General Manager cmagill@group1auto.com

February 12, 2024

Great service by Zawn and her team ! !! Thank you so very much Rountree for caring !!! More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zawn
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Feb 13, 2024 -

Rountree Ford responded

You're welcome! It's great to hear that you received excellent service from Zawn and her team at Rountree Ford. We appreciate your positive experience!

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