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Rountree Ford

Shreveport, LA

Overview
Employees
Reviews
Vehicles
4.7
534 Reviews
Why do so many Ford drivers from Shreveport, Bossier City, and Stonewall trust Rountree Ford? It probably has something to do with the vast array of services and products we offer-and the customer-centric way we approach everything we do here. If you're in the market for a new or used Ford, or you'd like quality service and parts for your current ride, Rountree Ford dealership is the place to go. We can't wait to show you all the exciting cars and services we have in store for you!
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8770 Business Park Dr

Shreveport, LA

71105

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Showing 534 reviews

July 29, 2024

The service department was and is always wonderful when I go, Brock sent me a video of the maintenance he was doing and how it was going. Above and beyond ! More

by rosielam1810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock service department
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Jul 31, 2024 -

Rountree Ford responded

Hi, we are very happy to have provided you with such a positive experience with Brock! If you have any further questions, please give us a call. We're always happy to help!

July 26, 2024

Earl service advisor was great too work with and made our dealership repair a good experience. More

by Bclp52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor Earl
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Jul 27, 2024 -

Rountree Ford responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 26, 2024

Very thorough with the inspection of my vehicle on concerns of the conditions of it. Friendly yet professional environment More

by Ldebra134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Jul 27, 2024 -

Rountree Ford responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

July 25, 2024

Very friendly, courteous, and efficient. I will come back for my service needs. Great job!! More

by peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay
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Jul 27, 2024 -

Rountree Ford responded

Hi Peter, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

July 24, 2024

Service great. Service Adviser was super nice. Rountree has been our dealer for many years. More

by joramsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janet Haynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2024 -

Rountree Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Rountree Ford. We are always more than happy to assist you if anything else comes up. Take care!

July 24, 2024

Great service and happy with the communication from the advisor James Baker. Easy to make the appointment. More

by Shirley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Baker
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Jul 26, 2024 -

Rountree Ford responded

Hello Shirley, we're happy you found our staff to be so supportive during your experience here at Rountree Ford. We are always more than happy to assist you if anything else comes up. Take care!

July 24, 2024

The employees made sure that the customers were well taken care off. Great service & great staff. More

by lorenzasmith37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl Haley
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Jul 26, 2024 -

Rountree Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rountree Ford. We are always more than happy to assist you if anything else comes up. Take care!

July 21, 2024

Job done right. Very friendly people who know what they are doing. Very professional. Would recommend this dealership to all of my friends. More

by john.mcdearmont
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle McDearmont
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Jul 22, 2024 -

Rountree Ford responded

Hi John, we're happy you found our staff to be so supportive during your experience here at Rountree Ford. Thanks again for the recommendation, and have an amazing day!

July 19, 2024

Haley and the employees are always so welcoming and friendly. They are very attentive and informative for all of my needs. More

by Kspano0426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janet Haynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 20, 2024 -

Rountree Ford responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 18, 2024

I was unable to schedule the mobile service via a phone call. Had to go in person to it scheduled. But once scheduled it was great. The tech went to wrong address originally but then came to the correct More

by rjeter85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Eldarazi
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Sep 06, 2024 -

Rountree Ford responded

I apologize for this delayed response, but I appreciate you informing me about your experience. I deeply regret any inconvenience you may have encountered, and I would like to make amends to regain your trust as a valued client for any future services. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to the opportunity to understand more about what took place during your experience. Chris Magill General Manager cmagill@group1auto.com

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