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Rountree Ford

Shreveport, LA

Overview
Employees
Reviews
Vehicles
4.7
448 Reviews
Why do so many Ford drivers from Shreveport, Bossier City, and Stonewall trust Rountree Ford? It probably has something to do with the vast array of services and products we offer-and the customer-centric way we approach everything we do here. If you're in the market for a new or used Ford, or you'd like quality service and parts for your current ride, Rountree Ford dealership is the place to go. We can't wait to show you all the exciting cars and services we have in store for you!
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8770 Business Park Dr

Shreveport, LA

71105

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Showing 448 reviews

March 19, 2024

James was fantastic and made things as easy as I could have possibly wanted. Five stars More

by ptnetherton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Baker in Service
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Mar 21, 2024 -

Rountree Ford responded

It's fantastic to hear that you had a great experience and that James provided fantastic assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

March 18, 2024

I left my truck there on Monday and told them that I was leaving town until Friday. The repairs needed were fairly simple and I was assured that it should be ready when I came back. The truck wasn’t looked More

by Jeff Crnkovic
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard Lambert
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2024 -

Rountree Ford responded

Thank you for your feedback. Rest assured that we will look into your concerns and get back to you as soon as possible. Thank you for your patience and understanding.

March 18, 2024

Service was Great. .Service advisor Zawn Ivory , I wasn't there all day.Thanks Vwery much. More

by Shirleysmith697
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zawn Ivory
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Mar 20, 2024 -

Rountree Ford responded

That's wonderful to hear! I'm glad you had a great service experience with Zawn and that you weren't there all day. We're here to help!

March 15, 2024

Steven took excellent care of my problem and was very considerate about my time. I as very satisfied. More

by bedoughty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
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Mar 19, 2024 -

Rountree Ford responded

That's great to hear! We're glad that Steven provided you with excellent care and consideration, leading to your satisfaction with our services. We're here to ensure your continued satisfaction with our dealership!

March 13, 2024

I literally left another dealership and drove 40 minutes to get to Rountree. They were great! More

by mdodso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine and Kyle
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Mar 15, 2024 -

Rountree Ford responded

We're thrilled to hear that you made the journey to our dealership, and we truly appreciate your kind words! At Rountree, providing exceptional customer service is at the core of everything we do. We're delighted that you had a positive experience with us, and we're here to assist you every step of the way.

March 08, 2024

We are so pleased with the sales team and the service team. They have never let us down. We have recommended several friends to Roundtree Ford. The service department has always fixed any problem we have More

by robert_sanders1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle M.
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Mar 13, 2024 -

Rountree Ford responded

We're delighted to hear that you're pleased with both our sales and service teams at Rountree Ford. Thank you for recommending us to your friends, and it's great to know that our service department has consistently addressed and fixed any issues with professionalism. We appreciate your loyalty and look forward to continuing to provide excellent service for you and your friends in the future!

March 07, 2024

Dependable service with well trained staff. Comfortable waiting room with a great coffee and hot chocolate dispenser. More

by Herbert R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service representative
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Mar 10, 2024 -

Rountree Ford responded

Thank you for your positive feedback! We're glad to hear that you find our service dependable and our staff well-trained. It's also great to know that you appreciate the comfortable waiting room and the amenities provided. We appreciate your support and look forward to serving you in the future!

Mar 10, 2024 -

Herbert R responded

Great service!

March 06, 2024

Can in at 2:45 was checked in quick given a great deal and was out in a very timely manner. More

by l.mitchell32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Martinez
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Mar 10, 2024 -

Rountree Ford responded

We're delighted to hear that you had a quick and efficient experience during your visit at 2:45. Providing timely and excellent service is our priority, and we're pleased to know that you received a great deal. Thank you for choosing us, and we look forward to serving you again in the future!

March 03, 2024

Service at Rountree Ford has always been great for me. The service department has stated what it would take, how much it would cost, and how long the required service would take, and they stand by their w More

by cmack71178@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison
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Mar 08, 2024 -

Rountree Ford responded

We're thrilled to hear that you've consistently had great experiences with the service at Rountree Ford. It's fantastic that the service department has been transparent about the required service, cost, and duration, and that we've stood by our word. Customer satisfaction is a top priority, and we appreciate your positive feedback. Thank you for choosing Rountree Ford, and we look forward to serving you in the future!

March 01, 2024

Latest visit was exceptional, James did an excellent job and delivered as promised. So far everything appears fine. More

by Rswan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Baker
Report | Print
Mar 07, 2024 -

Rountree Ford responded

Thank you for taking the time to share your positive feedback! We're delighted to hear that James provided you with exceptional service and delivered as promised. We appreciate your support and look forward to serving you again in the future!

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