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Rountree Ford

Shreveport, LA

Overview
Employees
Reviews
Vehicles
4.7
555 Reviews
Why do so many Ford drivers from Shreveport, Bossier City, and Stonewall trust Rountree Ford? It probably has something to do with the vast array of services and products we offer-and the customer-centric way we approach everything we do here. If you're in the market for a new or used Ford, or you'd like quality service and parts for your current ride, Rountree Ford dealership is the place to go. We can't wait to show you all the exciting cars and services we have in store for you!
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8770 Business Park Dr

Shreveport, LA

71105

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Showing 555 reviews

March 06, 2025

Friendly professional work force. My car 🚗 was serviced well and returned to me in good condition. I waited in a nice clean room with space to social distance from other customers. More

by Pafulgham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janet Haynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 09, 2025 -

Rountree Ford responded

Hello, thank you; we appreciate your feedback! We can't wait to see you again, have a great day.

March 04, 2025

The salesman was quick and easy. He knew the truck very well and did a great job explaining all of the features. More

by Jay latour
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janet Haynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 09, 2025 -

Rountree Ford responded

Hi Jay, we're happy to hear you had such a positive experience with Richard and Janet! Please don't hesitate to reach out if there's anything additional we can do for you.

March 04, 2025

Tyler was very helpful throughout my service experience. He kept me informed by providing regular updates. More

by Rachel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Ortego
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Mar 08, 2025 -

Rountree Ford responded

Hi Rachel, thank you for your kind review; we are happy to pass along your comments to the team here at Rountree Ford! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 03, 2025

My engine oil was changed. But it wasn't filled to specification. When I got home, let my truck sit for several hours & checked the oil level. It was 2 quarts low. I filled the More

by regwilliams007
Recommend Dealer
No
Employees Worked With
Service dept
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Mar 08, 2025 -

Rountree Ford responded

We appreciate your feedback and regret that your service experience fell short of expectations. Your concerns will be addressed with our team as we work to improve. If you're willing, we would like the opportunity to discuss this further. Please reach out at [contact information] so we can work toward a resolution. Chris Magill General Manager cmagill@group1auto.com>

March 03, 2025

Service needs an extensive overhaul Repairs take to long and no follow up Went through 3 service writers before finally getting one tha cared and provided decent customer service More

by Ddd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori
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Mar 08, 2025 -

Rountree Ford responded

We regret that your customer service experience fell short of our standards. Your concerns matter, and we’re committed to making this right. I’d appreciate the opportunity to discuss what happened and take immediate steps to address it. Please reach out to me at (Email/Phone) so we can work toward a resolution. Christopher Magill General Manager cmagill@group1auto.com

March 03, 2025

Made an appointment on line upon arrival was greeted by a friendly advisor who informed me of the procedure to maintain my truck and estimate time of completion ! Service was completed as quoted ! More

by Harvey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Ortego
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Mar 08, 2025 -

Rountree Ford responded

Hi Harvey, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 02, 2025

i was pleased with the turn around time for my oil change and tire rotation and the service rep was very informative. More

by robinone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2025 -

Rountree Ford responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 01, 2025

I haven't owned a Ford since I bought my first new car, a 1966 Mustang. We looked at the F-150 to replace our second Tundra and Rountree made it happen! Very good experience. More

by Jimmy Z
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Welch
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Mar 03, 2025 -

Rountree Ford responded

Hello Jimmy, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 27, 2025

I have a 2016 Ford Explore of 6 years never had a big problem with my truck until now and I am so grateful for RoundTree Ford taking great care of my explore. I want and wouldn’t take my vehicle no where More

by Stevensonangelicia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janet Haynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr Steven
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Mar 02, 2025 -

Rountree Ford responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 27, 2025

James is very polite, knowledgeable, and was happy to help me every step of the way. Thank James, and Ford, too! I would definitely recommend Rountree Ford! More

by timothy.miller24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Baker
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Mar 02, 2025 -

Rountree Ford responded

Hi, we're happy you found James to be so supportive during your experience here at Rountree Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

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