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Rountree Ford

Shreveport, LA

4.7
598 Reviews

8770 Business Park Dr

Shreveport, LA

71105

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Showing 598 reviews

April 16, 2025

I like the customer service, always nice to work on school with the free coffee. More

by danamariewest07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javen McCree
Apr 17, 2025 -

Rountree Ford responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 15, 2025

Once again my service tech, Earl provided stupendous care of myself and truck F350 platinum. Every scheduled service appointment attention was taken upon my arrival to Roundtree Ford Lincoln. His professiona More

by Mr Green
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quinton Braswell, Sales Dept.
Apr 17, 2025 -

Rountree Ford responded

Hi, thank you for your kind review; we are happy to pass your comments to Earl here at Rountree Ford! Feel free to reach out to us if you need anything. Have a wonderful day.

April 15, 2025

Very disappointed in the lack of communication. Had to call several times over the span of a week to get any update on my vehicle. Called and was told the parts were in and my vehicle was being ser More

by Bailey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard Lambert
Apr 17, 2025 -

Rountree Ford responded

Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Christopher Magill General Manager 318-524-4543 cmagill@group1auto.com

April 12, 2025

Mr. Earl Hailey, Service Advisor & Eric, Diesel Technician when out there was to get me back on the road home in Pearland. Great Service Department. . More

by Rooster
Recommend Dealer
Yes
Employees Worked With
Earl Hailey
Apr 14, 2025 -

Rountree Ford responded

Hi, we're happy you found Earl and Eric to be so supportive during your experience here at Rountree Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 12, 2025

This dealership was very professional and friendly! My sales representative was Amazing Mrs.Janet Haynes she very knowledgeable and professional! Anyone needing a vehicle should ask for her assistance! More

by Deschant38
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Lambert, Janet Haynes
Apr 14, 2025 -

Rountree Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Rountree Ford. We are always more than happy to assist you if anything else comes up. Take care!

April 11, 2025

Awesome dealership. Great people. Made my buying experience quick and easy. I will be back and highly recommend them More

by jmbreeland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Lambert, Janet Haynes
Apr 14, 2025 -

Rountree Ford responded

Hi, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 08, 2025

The pickup and delivery service that they offer is fantastic scheduling was easy everyone is courteous 100% win More

by Williamsonpaul72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javen McCree
Apr 12, 2025 -

Rountree Ford responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 07, 2025

The service department does excellent work. My vehicle was leaking when I brought it in they told me what was wrong and fixed it in a couple of hours. More

by Darnellburks0627
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Baker, Richard Lambert, Janet Haynes
Apr 11, 2025 -

Rountree Ford responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 03, 2025

Good job with the work and pleased with the thorough inspection of all the other item related to issues that were found. More

by Sage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Baker
Apr 07, 2025 -

Rountree Ford responded

Hi Sage, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

April 03, 2025

I had my oil changed today. I had great professionalism and I appreciate the good job today. Thank you Mr Earl, thank you Mr Johnson. I was treated with extreme courtesy. More

by kaybrice20
Recommend Dealer
Yes
Employees Worked With
Ms. Zawn, Mr
Apr 07, 2025 -

Rountree Ford responded

Hi, we're happy to hear you had such a positive experience with Earl and Johnson! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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