
Rountree Ford
Shreveport, LA
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Once again my service tech, Earl provided stupendous care of myself and truck F350 platinum. Every scheduled service appointment attention was taken upon my arrival to Roundtree Ford Lincoln. His professiona of myself and truck F350 platinum. Every scheduled service appointment attention was taken upon my arrival to Roundtree Ford Lincoln. His professionalism along with expert advice was on full display! He has earned my appreciation. Unbelievable Performance is the standard. Earl job well done!!! More
Very disappointed in the lack of communication. Had to call several times over the span of a week to get any update on my vehicle. Called and was told the parts were in and my vehicle was being ser Had to call several times over the span of a week to get any update on my vehicle. Called and was told the parts were in and my vehicle was being serviced, then received a call the following day from my service provider to let me know the parts were in fact not in and my vehicle had not been touched. Vehicle was finished after a week and I personally had to call the warranty company multiple times to do the dealerships part. The service my specialist provided was great including pickup and drop off. More
Mr. Earl Hailey, Service Advisor & Eric, Diesel Technician when out there was to get me back on the road home in Pearland. Great Service Department. . Technician when out there was to get me back on the road home in Pearland. Great Service Department. . More
This dealership was very professional and friendly! My sales representative was Amazing Mrs.Janet Haynes she very knowledgeable and professional! Anyone needing a vehicle should ask for her assistance! My sales representative was Amazing Mrs.Janet Haynes she very knowledgeable and professional! Anyone needing a vehicle should ask for her assistance! More
The service department does excellent work. My vehicle was leaking when I brought it in they told me what was wrong and fixed it in a couple of hours. My vehicle was leaking when I brought it in they told me what was wrong and fixed it in a couple of hours. More
I had my oil changed today. I had great professionalism and I appreciate the good job today. Thank you Mr Earl, thank you Mr Johnson. I was treated with extreme courtesy. I had great professionalism and I appreciate the good job today. Thank you Mr Earl, thank you Mr Johnson. I was treated with extreme courtesy. More