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Rountree Ford

Shreveport, LA

4.7
591 Reviews

8770 Business Park Dr

Shreveport, LA

71105

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Showing 591 reviews

October 19, 2024

Great customer service from start to finish. Picked my car up sent me a video of progress and brought it back so convenient! More

by Cbush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zawn Ivory
Oct 20, 2024 -

Rountree Ford responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 19, 2024

They went above and beyond in customer service. Made sure when my tire were fixed when the ones that came in were faulty More

by daiqexp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
Oct 20, 2024 -

Rountree Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 18, 2024

Earl was knowledgeable and explained the repairs I needed for my vehicle. He made sure I stayed up to date on the progress of my vehicle. The technician, AJ, performed outstanding service on my car. More

by winterb81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl Haley, AJ
Oct 19, 2024 -

Rountree Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rountree Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

October 18, 2024

The waiting room was very spacious, tidy, and clean. My advisor was welcoming and nice! More

by B Hall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl Haley
Oct 20, 2024 -

Rountree Ford responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

October 17, 2024

Ms. Janet Haynes is a great sale's person and people person. The service department is also top notch. More

by djfrase
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Lambert, Janet Haynes
Oct 19, 2024 -

Rountree Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rountree Ford! Please don't hesitate to reach out if there's anything additional we can do for you.

October 17, 2024

Dealership have great workers and so ok services but your service department is not Always customer friendly More

by PizzamanO1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahmad Eldarazl
Oct 19, 2024 -

Rountree Ford responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 17, 2024

I had one of the best experiences at Roundtree that I ever had. Never felt like I was being upsold and Hunter was very knowledgeable in the inventory. I was able to make the best decision that met my fin More

by Eric_shawn_williams
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Hostetler, Richard Lambert, Janet Haynes
Oct 19, 2024 -

Rountree Ford responded

Hello, we're happy you found our staff to be supportive during your experience here at Rountree Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 17, 2024

Javen and James were a great help. They arranged for pick up and return for my vehicle. When it was returned they explained all the services completed. They were polite, professiona More

by Bconly45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javen Mcree
Oct 19, 2024 -

Rountree Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rountree Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

October 17, 2024

I have been pleased with this dealership and have used them for years. The service department seemed to have slacked recently, but the service experience was much better. I like the delivery service. More

by cynthiakeith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
York, David
Oct 19, 2024 -

Rountree Ford responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 16, 2024

Reached out to me about scheduled maintenance that needed to be completed. Provide a complete Electronic page and video. More

by Mazmoll57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert, Janet Haynes
Oct 19, 2024 -

Rountree Ford responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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