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Rountree Ford

Shreveport, LA

4.7
488 Reviews
Why do so many Ford drivers from Shreveport, Bossier City, and Stonewall trust Rountree Ford? It probably has something to do with the vast array of services and products we offer-and the customer-centric way we approach everything we do here. If you're in the market for a new or used Ford, or you'd like quality service and parts for your current ride, Rountree Ford dealership is the place to go. We can't wait to show you all the exciting cars and services we have in store for you!
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8770 Business Park Dr

Shreveport, LA

71105

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Showing 488 reviews

June 27, 2024

David was awesome. There was some confusion on optimums part but David was very professional and helpful. It was a great experience. More

by Quenekus.moss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Jun 28, 2024 -

Rountree Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Rountree Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 18, 2024

I had a wonderful experience in the service department at this dealership. Stephen Martinez was my service advisor. He was extremely professional, knowledgeable, and competent. I will definitely return to Ro More

by libcat27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Martinez
Jun 19, 2024 -

Rountree Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to Stephen here at Rountree Ford! Please don't hesitate to reach out if there's anything additional we can do for you.

June 15, 2024

Everything taken care of easily. Pleasant waiting room. People were very polite and helpful. Thanks. More

by Dawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine and David, service department
Jun 16, 2024 -

Rountree Ford responded

Hi Dawn, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 15, 2024

I love this dealership. They were fast and professional. Got me back rolling again. Thank you so very much More

by clodia1127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine
Jun 16, 2024 -

Rountree Ford responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 14, 2024

The service advisor took it upon herself to understand my situation and found a way to solve my problem. Kudos to her. More

by Jchil31
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meeny Valeros
Jun 14, 2024 -

Rountree Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 14, 2024

Very fast, courteous, and seem to have customer satisfaction as their concern. Keep you informed and video work and condition of work More

by farley2057
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Jun 15, 2024 -

Rountree Ford responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

June 14, 2024

Stephen in the service department was the best service advisor I have worked with and plays went above and beyond when I was asking him questions and working with my 3rd part warranty. He is always friend More

by GLRivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
Jun 16, 2024 -

Rountree Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rountree Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 12, 2024

Quick service, reasonable rates, great customer service. Much improved from my last few visits! I will bring my truck back in the future. More

by Jon24_375
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler and David
Jun 13, 2024 -

Rountree Ford responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 12, 2024

Costa Brains was our salesperson at Roundtree Ford. In my 63 years of buying automobiles Costa made it the most pleasant transaction I have ever experienced. Great Job I would have to give you 6 star More

by GClaunch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Rountree Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 12, 2024

I like how they video the car as they inspected it. It was really cool to be able to see what they were talking about on the car. More

by yolonda2873
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Rountree Ford responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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