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Rountree Ford

Shreveport, LA

4.7
591 Reviews

8770 Business Park Dr

Shreveport, LA

71105

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Showing 591 reviews

November 01, 2024

The technician was very helpful and courteous helping me. He even helped me access everything on my phone. Thank you very much for your service. More

by bonnysmith84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Nov 04, 2024 -

Rountree Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rountree Ford! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 29, 2024

They did a really good job on my truck. I got a lot of work done and they helped me out as much as possible. More

by chandlerhilner01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Martinez
Nov 01, 2024 -

Rountree Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

October 29, 2024

My service advisor, David York, got my vehicle in and serviced quickly, allowing me to get back to Florida on time. More

by busby44
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
David York
Nov 01, 2024 -

Rountree Ford responded

Hello, we're happy you found our staff to be supportive during your experience here at Rountree Ford. Feel free to reach out to us if you need anything. Have a wonderful day.

October 28, 2024

The dealerships car care repre was very professional and informative! The repre was very polite! More

by Mjt05221958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
Nov 01, 2024 -

Rountree Ford responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do!

October 28, 2024

Stephen was a terrific service tech. When I get my brakes done I will schedule only thru him. A pleasant surprise here. More

by beachshaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
Nov 01, 2024 -

Rountree Ford responded

Hi, thanks for your praise and kind comments about Stephen. We hope you have a great day!

October 26, 2024

They do not know the meaning of an appointment . I made an appointment for an oil change and a tire rotation several days in advance. When I arrived at my scheduled appointment time that I have a e More

by robert yarbrough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Baker
Nov 02, 2024 -

Rountree Ford responded

robert yarbrough, We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short with regard to your tire rotation. We will contact you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Christopher Magill General Manager cmagill@group1auto.com

October 25, 2024

Excellent service. Service manager worked hard to accommodate my timeframe. I Very much appreciate him trying to get Service for my 90-year-old mother while I was in t More

by Hallsgjal9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen martinez
Oct 26, 2024 -

Rountree Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 25, 2024

Pretty good service and customer attention. Good care to my truck and very clean service. More

by robertosoto1710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Mcdearmont
Oct 27, 2024 -

Rountree Ford responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 22, 2024

I will always use Adam Broden hands down best guy to buy a truck with More

by Christopher_cotton25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Broden, Richard Lambert
Oct 25, 2024 -

Rountree Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to Adam Broden at Rountree Ford! Please don't hesitate to reach out if there's anything additional we can do for you.

October 21, 2024

I’m visiting from out of town. Just dropped by to get an oil change and tire rotation. Customer service was top notch. I didn’t have an appointment but was lucky to get in right aw More

by drago1171
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Oct 25, 2024 -

Rountree Ford responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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