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Rountree Ford

Shreveport, LA

Overview
Reviews
4.7
617 Reviews
Call Dealership (318) 798-3673
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8770 Business Park Dr

Shreveport, LA

71105

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Showing 617 reviews

December 07, 2024

Very attentive & takes care of customers with kindness. Also being a senior I really appreciate the pick-up/drop-off of my vehicle when it needs serviced. More

by skin_pj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jazman
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Dec 12, 2024 -

Rountree Ford responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 05, 2024

Service adviser was helpful and efficient. Service was performed promptly and as requested. All staff were pleasant and cordial. More

by Cgmartin5010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service adviser James Baker
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Dec 06, 2024 -

Rountree Ford responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

December 04, 2024

Earl was my advisor, as usual he is professional as well as knowledgeable of my vehicle. He’s one of the reasons I bring my to Roundtree Ford. More

by walter_white08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl
Report | Print
Dec 05, 2024 -

Rountree Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rountree Ford. We look forward to your next visit! Take care!

December 04, 2024

Good service and done in timely fashion. Will use them again for my service. Thanks More

by garygaskins1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Dec 05, 2024 -

Rountree Ford responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 04, 2024

My experience was good although I did not think the second diagnostic charge was necessary. More

by mtinaflash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
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Dec 05, 2024 -

Rountree Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

December 03, 2024

The Salesman was very knowledgeable and professional. The Manager was very professional and helpful. The dealership was clean and welcoming. Their pre owned inventory was great and above average compared More

by Mrscottyp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Lambert, Janet Haynes
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Dec 20, 2024 -

Rountree Ford responded

Hi, thank you for taking the time to leave a review for us at Rountree Ford. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

December 01, 2024

Great place to do business friendly and helpful staff and technicians. Will come again for service More

by Dyork7451
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert, Janet Haynes
Report | Print
Dec 03, 2024 -

Rountree Ford responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 30, 2024

Good dealer ship would recommend to friend and family friendly service personnel Could wash vehicle after service More

by genonlewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
Report | Print
Dec 02, 2024 -

Rountree Ford responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

November 30, 2024

Very helpful and accommodating. The customer service was outstanding! Will be returning for next visit. More

by renataraymond1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian
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Dec 03, 2024 -

Rountree Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 27, 2024

The buyer side is great however, the service department is a lot to be desired…it’s not what it used to be. More

by Rocky
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Report | Print
Nov 28, 2024 -

Rountree Ford responded

Hello Rocky, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (318) 798-3673 so we can assist you further.

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