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Rountree Ford
Shreveport, LA
488 Reviews
Why do so many Ford drivers from Shreveport, Bossier City, and Stonewall trust Rountree Ford?
It probably has something to do with the vast array of services and products we offer-and the customer-centric way we approach everything we do here. If you're in the market for a new or used Ford, or you'd like quality service and parts for your current ride, Rountree Ford dealership is the place to go.
We can't wait to show you all the exciting cars and services we have in store for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 488 reviews
August 16, 2024
My drive shaft cable broke so I had my truck towed to Rountree since it was covered under recall. While it was there they also completed the recall on all 4 doorhandles and changed my oil with my free co Rountree since it was covered under recall. While it was there they also completed the recall on all 4 doorhandles and changed my oil with my free coupon they sent me in the mail. I got a call saying my battery was bad so I allowed them to swap it out. I had a $50 off coupon for that as well. I don't have anything really negative to say about my service advisor Jasmine but I did note that her personality was super dry. An energetic professional attitude goes a long way and that was lacking. Overall, job got completed in a timely fashion so there's no reason to give a rating lesser than 5 stars. My A/C quit blowing cold the day after work was completed. I thought that was very off but there's no way to prove is related to the work done so there's that. More
by mrscountry318
Employees Worked With
Jasmine
August 16, 2024
Everything was good it was just the long wait time also the video was a good idea the video was a good idea More
by fullerkapperus
August 14, 2024
Impressive and professional. Easy I and out. Nice clean waiting area as well. First visit, not first Ford. Would likely buy a Ford there over other Ford dealerships I’ve visit Easy I and out. Nice clean waiting area as well. First visit, not first Ford. Would likely buy a Ford there over other Ford dealerships I’ve visited. More
by leekahre
Employees Worked With
Javen
August 12, 2024
James Baker helped me today. He was fast, efficient, friendly, and professional. I will definitely send friends and family to see James He was fast, efficient, friendly, and professional. I will definitely send friends and family to see James More
by Cw1078
Employees Worked With
James Baker
August 09, 2024
Everyone we were involved with was friendly and helpful. A very nice and welcoming environment and really looking out for the customers. A very nice and welcoming environment and really looking out for the customers. More
by anthonytyler63
Employees Worked With
August 09, 2024
James Baker did a superb job servicing me today. He explained everything issue fully with patient. GREAT job James. He explained everything issue fully with patient. GREAT job James. More
by Vaughanm38
