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Rountree Ford

Shreveport, LA

Overview
Employees
Reviews
Vehicles
4.7
445 Reviews
Why do so many Ford drivers from Shreveport, Bossier City, and Stonewall trust Rountree Ford? It probably has something to do with the vast array of services and products we offer-and the customer-centric way we approach everything we do here. If you're in the market for a new or used Ford, or you'd like quality service and parts for your current ride, Rountree Ford dealership is the place to go. We can't wait to show you all the exciting cars and services we have in store for you!
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8770 Business Park Dr

Shreveport, LA

71105

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Showing 445 reviews

July 18, 2024

I was unable to schedule the mobile service via a phone call. Had to go in person to it scheduled. But once scheduled it was great. The tech went to wrong address originally but then came to the correct More

by rjeter85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Eldarazi
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Sep 06, 2024 -

Rountree Ford responded

I apologize for this delayed response, but I appreciate you informing me about your experience. I deeply regret any inconvenience you may have encountered, and I would like to make amends to regain your trust as a valued client for any future services. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to the opportunity to understand more about what took place during your experience. Chris Magill General Manager cmagill@group1auto.com

July 16, 2024

Good customer service, very professional. Good clean waiting room with coffee and drinks. I will use them again. More

by Kenneth Laroux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Almeda
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Jul 17, 2024 -

Rountree Ford responded

Hi Kenneth, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 13, 2024

David was very helpful and got my car in and repaired quickly and he was professional and courteous More

by lvoz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 14, 2024 -

Rountree Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Rountree Ford. We are always more than happy to assist you if anything else comes up. Take care!

July 10, 2024

Always professional and efficient. I will always take my car to this dealer for maintenance! More

by Smithcr1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2024 -

Rountree Ford responded

Hello, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 10, 2024

They sold me the truck back in 16, that went well and have me decide to keep it after 177,000 miles due to them correctly fixing a problem I’ve had for some time now with the electrical system that no on More

by Laharley32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martinez
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Jul 11, 2024 -

Rountree Ford responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 08, 2024

The service department was amazing! ! This was my first time visiting Roundtree but definitely not my last!! My advisor was absolutely awesome!! More

by byronowens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zaun- Service
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Jul 09, 2024 -

Rountree Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 29, 2024

Prompt, courteous, personable from sales to service. Laurie sold us our Lincoln Navigator in 2020, but has made herself available to us ever since for questions and assistance. The service department More

by Libby
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie, Jasmine, David, and Zawn
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Jun 30, 2024 -

Rountree Ford responded

Hi Libby, thank you for your kind review; we are happy to pass along your comments to the team here at Rountree Ford! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Rountree Ford!

June 27, 2024

David was awesome. There was some confusion on optimums part but David was very professional and helpful. It was a great experience. More

by Quenekus.moss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Jun 28, 2024 -

Rountree Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Rountree Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 18, 2024

I had a wonderful experience in the service department at this dealership. Stephen Martinez was my service advisor. He was extremely professional, knowledgeable, and competent. I will definitely return to Ro More

by libcat27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Martinez
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Jun 19, 2024 -

Rountree Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to Stephen here at Rountree Ford! Please don't hesitate to reach out if there's anything additional we can do for you.

June 15, 2024

Everything taken care of easily. Pleasant waiting room. People were very polite and helpful. Thanks. More

by Dawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine and David, service department
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Jun 16, 2024 -

Rountree Ford responded

Hi Dawn, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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