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Rountree Ford
Shreveport, LA
488 Reviews
Why do so many Ford drivers from Shreveport, Bossier City, and Stonewall trust Rountree Ford?
It probably has something to do with the vast array of services and products we offer-and the customer-centric way we approach everything we do here. If you're in the market for a new or used Ford, or you'd like quality service and parts for your current ride, Rountree Ford dealership is the place to go.
We can't wait to show you all the exciting cars and services we have in store for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 488 reviews
September 05, 2024
Great customer service. Don't know who the service rep was but my husband said he was better than awesome!!! He even offered to drop our car back off. Don't know who the service rep was but my husband said he was better than awesome!!! He even offered to drop our car back off. More
by tawanahg
Employees Worked With
Jeff
September 05, 2024
Good service by Kyle. He was prompt and very helpful and responsive. He made sure my inspection was made after being overlooked initially and before I picked up my car. He was prompt and very helpful and responsive. He made sure my inspection was made after being overlooked initially and before I picked up my car. More
by tcasten
Employees Worked With
N/A
September 01, 2024
Was able to order my parts and get back to me when they arrived. Came out the very next day with those parts. arrived. Came out the very next day with those parts. More
by keandrabarfield
August 29, 2024
My first time at this particular Ford location and it was the best customer service I’ve had at any dealership! Javen took care of me right away and was very kind and explained everything well. He was enthus the best customer service I’ve had at any dealership! Javen took care of me right away and was very kind and explained everything well. He was enthusiastic from the beginning and can tell he enjoys his job. He also spoke very highly of his team. I definitely recommend this location! More
by estefannyrodriguez
Employees Worked With
Javen mcCree
August 29, 2024
It was a great experience for me to get the service that I got today ! Thanks 😊 I got today ! Thanks 😊 More
by lilly4
August 28, 2024
Prompt service, ready for appointment. Very informative with details of service. Friendly, knowledgeable staff. Pleasant waiting area. Very informative with details of service. Friendly, knowledgeable staff. Pleasant waiting area. More
by jplawrence88
Employees Worked With
Javen McCree
August 28, 2024
Great job everything went well very pleased. Will use them again soon and will recommend them Will use them again soon and will recommend them More
by southpawcontractors
August 27, 2024
Stephen kept me informed at all time had no problems at all it took a little longer but they were busy all it took a little longer but they were busy More
by Ddb1230
Employees Worked With
August 27, 2024
Every request I asked of was done without charging me out the a** for it. They also took a vehicle out of their age range to avoid having me pay more for towing. the a** for it. They also took a vehicle out of their age range to avoid having me pay more for towing. More
by zachariahdavidmartin
Employees Worked With
Service Department
