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Rountree Ford

Shreveport, LA

4.7
487 Reviews
Why do so many Ford drivers from Shreveport, Bossier City, and Stonewall trust Rountree Ford? It probably has something to do with the vast array of services and products we offer-and the customer-centric way we approach everything we do here. If you're in the market for a new or used Ford, or you'd like quality service and parts for your current ride, Rountree Ford dealership is the place to go. We can't wait to show you all the exciting cars and services we have in store for you!
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8770 Business Park Dr

Shreveport, LA

71105

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Showing 487 reviews

October 07, 2024

Welcoming , nice , friendly , caring and supportive . I’m pleased to have chosen the Ford dealership . Thanks More

by Hot
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zahn Service department
Oct 13, 2024 -

Rountree Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rountree Ford! We are always more than happy to assist you if anything else comes up. Take care!

October 05, 2024

Very knowledgeable and helpful representative very clean facility. I give them a five star all around fast service. More

by Tina Kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Baker
Oct 12, 2024 -

Rountree Ford responded

Hello Tina, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 03, 2024

Kyle in the service department is very professional and courteous. Kyle does a great job at keeping you informed about the progress of your service or repair. More

by RS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Oct 06, 2024 -

Rountree Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to Kyle here at Rountree Ford! We are always more than happy to assist you if anything else comes up. Take care!

October 03, 2024

For the 6 years they have been servicing my truck with the Fleet card we have this is the fastest they have gotten me out of there… Thank you… More

by john-p.jordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2024 -

Rountree Ford responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

October 02, 2024

Thanks. The dealership did an outstanding job on the vehicle that I dropped off. I was impressed by the delivery of my car and a free wash job. The people I More

by Rhjswamprat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Oct 26, 2024 -

Rountree Ford responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 02, 2024

Amazing customer service and friendly people. Reaching out to me if I needed any help with anything else More

by gthartsell02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Oct 26, 2024 -

Rountree Ford responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 01, 2024

Excellent Service Advisors. AAA visit! I appreciate the great communication. Thank you very much ! Awesome. More

by HRogers-Mustang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janet Haynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Rountree Ford responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 30, 2024

Great service, customer care was outstanding. Though the wait was long, the service writers would check on the waiting customers. More

by Amosmjm
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janet Haynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2024 -

Rountree Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

September 28, 2024

I was treated very well by the associates at this Ford dealership service center. They were very responsive to my concerns regarding my Ford car and finished fixing my car in as timely a manner as possibl More

by a.jon63
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janet Haynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Martinez ⭐️⭐️⭐️⭐️⭐️
Oct 02, 2024 -

Rountree Ford responded

Hello, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

September 27, 2024

I was in for service for my classic 1998 Ford Mustang GT convertible. Had to replace the fuel pump and they convinced me to replace the fuel filter since they were putting the new pump on. That would have b More

by RoadDawg56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl Haley
Dec 13, 2024 -

Rountree Ford responded

Thank you for your 5-star review! We will be sure and pass your comments along.

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