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Rountree Ford

Shreveport, LA

Overview
Employees
Reviews
Vehicles
4.7
445 Reviews
Why do so many Ford drivers from Shreveport, Bossier City, and Stonewall trust Rountree Ford? It probably has something to do with the vast array of services and products we offer-and the customer-centric way we approach everything we do here. If you're in the market for a new or used Ford, or you'd like quality service and parts for your current ride, Rountree Ford dealership is the place to go. We can't wait to show you all the exciting cars and services we have in store for you!
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8770 Business Park Dr

Shreveport, LA

71105

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Showing 445 reviews

August 24, 2024

James Baker always gives excellent customer service. He is very thorough in his job. He is always friendly and kind. More

by denelldollar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Baker
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Aug 25, 2024 -

Rountree Ford responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 24, 2024

Dealer ship was well maintained, salesman was fantastic, & wouldn’t go anywhere better they help me the out More

by jmaxie1975
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter
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Aug 31, 2024 -

Rountree Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 19, 2024

My sales rep delivered exactly what he said he would. Fair negotiation process. No unnecessary add ons to the price.. The entire experience was extremely positive. The finance manager was on point and no More

by Tealoux
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
COSTANTI Briana
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Aug 23, 2024 -

Rountree Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Rountree Ford. We are always more than happy to assist you if anything else comes up. Take care!

August 19, 2024

You did a nice job; professional, timely and friendly. Happy to do business with you! More

by Magic
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Very professional
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Aug 23, 2024 -

Rountree Ford responded

Hello Magic, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 18, 2024

Service is much improved at Rountree. I was kept up to date on the status of my repair. More

by donna.senft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
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Aug 23, 2024 -

Rountree Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 16, 2024

The service was great and the technician was informative going beyond to help me and my needs. More

by Ncornelious08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Baker-was awesome
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Aug 18, 2024 -

Rountree Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rountree Ford! We look forward to your next visit! Take care!

August 16, 2024

I was very pleased with the tech that came out to my location to address the recalls for my vehicle. It was very convenient to have them come to me. He also was able to do an oil/filter change and rotat More

by Mitchell7877
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janet Haynes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2024 -

Rountree Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rountree Ford! Thanks again for the recommendation, and have an amazing day!

August 16, 2024

Everything was good it was just the long wait time also the video was a good idea More

by fullerkapperus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janet Haynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2024 -

Rountree Ford responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

August 16, 2024

My drive shaft cable broke so I had my truck towed to Rountree since it was covered under recall. While it was there they also completed the recall on all 4 doorhandles and changed my oil with my free co More

by mrscountry318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
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Aug 19, 2024 -

Rountree Ford responded

Thank you for bringing this to my attention. I apologize for the issue with your A/C after the recent service. I appreciate your feedback about your experience with our service advisor and will take it into consideration for future improvements. Please contact me so I can address your concerns and ensure everything is resolved to your satisfaction. I look forward to speaking with you. Christopher Magill General Manager cmagill@group1auto.com

August 14, 2024

Impressive and professional. Easy I and out. Nice clean waiting area as well. First visit, not first Ford. Would likely buy a Ford there over other Ford dealerships I’ve visit More

by leekahre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javen
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Aug 16, 2024 -

Rountree Ford responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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