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Rountree Ford

Shreveport, LA

Overview
Reviews
4.7
610 Reviews
Call Dealership (318) 798-3673
View Awards

8770 Business Park Dr

Shreveport, LA

71105

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Showing 610 reviews

May 07, 2025

As always Stephen was great, met me in the service bay, greeted me by name and promptly got me signed in. I had several service questions we discussed that he answered in great detail. He got my vehicle in More

by jcbattles01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Martinez
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May 06, 2025

They're very professional,and nice and easy to deal with, good and fast service More

by timothyburnham75
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Javen McCree
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May 06, 2025

The service advisor was knowledgeable, kind and very polite I would surely make my request known when I need any serv More

by Jfc1031
Recommend Dealer
Yes
Employees Worked With
Mr McCree, Richard Lambert, Janet Haynes
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May 05, 2025

I was told the wait would be 1. 5-2 hours. It was just under 3. BUT, it was a pleasant wait. Earl was great when he checked us in, and just as great at checkout. I am a happy custo More

by paulayoung73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl in Service
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May 02, 2025

Pushy not really willing to deal just want to get you in and out to make a sale. Would have went somewhere else if I hadn’t had to buy a vehicle and another dealership had one. More

by blh8426
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Welch
Report | Print
May 07, 2025 -

Rountree Ford responded

Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Christopher Magill General Manager cmagill@group1auto.com

May 02, 2025

Hunter Hostetler is the best sales person we have ever dealt with bar none. Wish him all the best. More

by Hutchensjustin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Hostetler , Richard Lambert
Report | Print
May 05, 2025 -

Rountree Ford responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 02, 2025

Dealer was fair in their transaction. My salesperson Sam Welch was knowledgeable and answered all my questions promptly. More

by samfurby
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Samuel Welch, Richard Lambert
Report | Print
May 05, 2025 -

Rountree Ford responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 02, 2025

No fuss. No hassle. No pressure. Didn't take all day. Knew the vehicle and package. Explained optional stuff. All around friendly experience. More

by David
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Welch, Richard Lambert
Report | Print
May 05, 2025 -

Rountree Ford responded

Hello David, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 30, 2025

Awesome customer service. Mr Earl is a real professional, always ask for him, treats me right More

by jimmyb75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Earl Hanley
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May 01, 2025 -

Rountree Ford responded

Hello, we're happy you found our staff member Earl to be so supportive during your experience here at Rountree Ford. We are always more than happy to assist you if anything else comes up. Take care!

April 28, 2025

This entire experience was strange. The saleswoman was rude any time we asked for her to help us out on the price etc. The individual in finance was also rude and seemed to have a chip More

by jiff7210
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Leslie
Report | Print
Apr 30, 2025 -

Rountree Ford responded

Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Christopher Magill General Manager 318-524-4543 cmagill@group1auto.com

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