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Rountree Ford

Shreveport, LA

Overview
Reviews
4.7
591 Reviews
Call Dealership (318) 798-3673
View Awards

8770 Business Park Dr

Shreveport, LA

71105

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Showing 591 reviews

April 19, 2025

Our new service advisor, Stephen Martinez, is great! New transmission installed as promised. Very courteous. More

by mjmurray3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Martinez.
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April 18, 2025

Great, friendly, and professional people and service! They explain each step of your vehicle service needs and explain options available. More

by Silverhawk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Baker
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April 17, 2025

James who took care of my vehicle during the servicing did a great job very very helpful pleasant and patient would certainly ask for him again everything was very professional More

by rayhorne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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April 16, 2025

I like the customer service, always nice to work on school with the free coffee. More

by danamariewest07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javen McCree
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Apr 17, 2025 -

Rountree Ford responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 15, 2025

Once again my service tech, Earl provided stupendous care of myself and truck F350 platinum. Every scheduled service appointment attention was taken upon my arrival to Roundtree Ford Lincoln. His professiona More

by Mr Green
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quinton Braswell, Sales Dept.
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Apr 17, 2025 -

Rountree Ford responded

Hi, thank you for your kind review; we are happy to pass your comments to Earl here at Rountree Ford! Feel free to reach out to us if you need anything. Have a wonderful day.

April 15, 2025

Very disappointed in the lack of communication. Had to call several times over the span of a week to get any update on my vehicle. Called and was told the parts were in and my vehicle was being ser More

by Bailey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard Lambert
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Apr 17, 2025 -

Rountree Ford responded

Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Christopher Magill General Manager 318-524-4543 cmagill@group1auto.com

April 12, 2025

Mr. Earl Hailey, Service Advisor & Eric, Diesel Technician when out there was to get me back on the road home in Pearland. Great Service Department. . More

by Rooster
Recommend Dealer
Yes
Employees Worked With
Earl Hailey
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Apr 14, 2025 -

Rountree Ford responded

Hi, we're happy you found Earl and Eric to be so supportive during your experience here at Rountree Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 12, 2025

This dealership was very professional and friendly! My sales representative was Amazing Mrs.Janet Haynes she very knowledgeable and professional! Anyone needing a vehicle should ask for her assistance! More

by Deschant38
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Lambert, Janet Haynes
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Apr 14, 2025 -

Rountree Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Rountree Ford. We are always more than happy to assist you if anything else comes up. Take care!

April 11, 2025

Awesome dealership. Great people. Made my buying experience quick and easy. I will be back and highly recommend them More

by jmbreeland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Lambert, Janet Haynes
Report | Print
Apr 14, 2025 -

Rountree Ford responded

Hi, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 08, 2025

The pickup and delivery service that they offer is fantastic scheduling was easy everyone is courteous 100% win More

by Williamsonpaul72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javen McCree
Report | Print
Apr 12, 2025 -

Rountree Ford responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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