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Rountree Ford

Shreveport, LA

Overview
Employees
Reviews
Vehicles
4.7
569 Reviews
Why do so many Ford drivers from Shreveport, Bossier City, and Stonewall trust Rountree Ford? It probably has something to do with the vast array of services and products we offer-and the customer-centric way we approach everything we do here. If you're in the market for a new or used Ford, or you'd like quality service and parts for your current ride, Rountree Ford dealership is the place to go. We can't wait to show you all the exciting cars and services we have in store for you!
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8770 Business Park Dr

Shreveport, LA

71105

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Showing 569 reviews

March 28, 2025

James Baker was great in getting my car serviced. He also set me up with ordering new tires . More

by les.bickel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Baker
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Mar 30, 2025 -

Rountree Ford responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 26, 2025

The service department is terrible I the last time I had my vehicle there I had the same problem with service that I had this time. I was told my vehicle would be ready be a certain day several times and th More

by WR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard Lambert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I dealt with multiple advisors
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Mar 28, 2025 -

Rountree Ford responded

Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Christopher Magill General Manager 318-524-4543 cmagill@group1auto.com

March 25, 2025

Stephen Martinez, Service Advisor, was great! He was knowledgeable and extremely polite & professional. He checked in with me while I was in the waiting room multiple times. Mr. Martinez explaine More

by W. Spearman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Martinez
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Mar 28, 2025 -

Rountree Ford responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 25, 2025

Roundtree was able to get my truck in for service promptly and get the job done right. More

by EPyles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Baker
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Mar 28, 2025 -

Rountree Ford responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

March 23, 2025

Professional, Courteous and very knowledgeable and always puts the customer first! Customer satisfaction is their goal! More

by bmsimon18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javen McCree
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Mar 24, 2025 -

Rountree Ford responded

Hello, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

March 21, 2025

My service tech was very helpful in selecting a set of tires. Appointment scheduling was excellent. Service time was as promised. Very happy with this dealership. More

by Robert Comerford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javen mcCree
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Mar 24, 2025 -

Rountree Ford responded

Hello Robert, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

March 21, 2025

Convenient local auto dealership nice friendly informative sales person clean facility made for pleasant experience. More

by lance
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2025 -

Rountree Ford responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 20, 2025

Had service on 2024 f-150 two times since my purchase. So far I am happy with their service! More

by Dandtsandifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
At home maintenance service
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Mar 22, 2025 -

Rountree Ford responded

Hi, thank you so much for the positive review! We hope you have a great day!

March 20, 2025

Personnel are very friendly, courteous and knowledgeable. Very concerned that the customer is comfortable and taken care of. More

by Rickey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Williams, James Baker
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Mar 22, 2025 -

Rountree Ford responded

Hi Rickey, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.

March 18, 2025

I love the service that was provide for my to me and Earl was awesome on helping me out More

by skannalm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl Haley
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Mar 21, 2025 -

Rountree Ford responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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