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Rountree Ford

Shreveport, LA

4.7
576 Reviews
Why do so many Ford drivers from Shreveport, Bossier City, and Stonewall trust Rountree Ford? It probably has something to do with the vast array of services and products we offer-and the customer-centric way we approach everything we do here. If you're in the market for a new or used Ford, or you'd like quality service and parts for your current ride, Rountree Ford dealership is the place to go. We can't wait to show you all the exciting cars and services we have in store for you!
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8770 Business Park Dr

Shreveport, LA

71105

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Showing 576 reviews

April 01, 2025

Service writers are really good, and the techs are also top tier, however they always will err on the side of caution leading to sometimes higher repair bills. However, they are NOT scamming, they are actu More

by Chaosismygift
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
April 01, 2025

I had a 7:30 appointment and i arrived early and still didn’t get out of there till 9:00 am. Everyone was friendly and the tech was thorough. More

by sandra.rosson
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
James Baker
April 01, 2025

Went to look at some trucks in my 2001 Tundra. Do this to see how the salesman will respond to my old truck that I plan to keep. Sam was out there the minute I drove up. Spent time time with me ta More

by Gary
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam welch a five star employee
March 31, 2025

Prompt greeting upon arriving. Notified of waiting time. Waiting room had tv, coffee, and snack area. Plenty of seating and available wifi service. Car was ready when promised. More

by dupree.margaret
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janet Haynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2025

Great service and fast will be back for future service James was great and friendly and kept me informed More

by albertstoma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janet Haynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James
March 31, 2025

Great service department! Stephen's treated us right every time we've needed our trucks serviced.. quick and right the first time More

by dustincrow445
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Stephen Martinez
March 31, 2025

Always great service. The staff are very helpful, friendly and knowledgeable. They are the only place I trust with my maintenance needs. More

by Phistus62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Baker
March 28, 2025

James Baker was great in getting my car serviced. He also set me up with ordering new tires . More

by les.bickel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Baker
Mar 30, 2025 -

Rountree Ford responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 26, 2025

The service department is terrible I the last time I had my vehicle there I had the same problem with service that I had this time. I was told my vehicle would be ready be a certain day several times and th More

by WR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard Lambert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I dealt with multiple advisors
Mar 28, 2025 -

Rountree Ford responded

Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Christopher Magill General Manager 318-524-4543 cmagill@group1auto.com

March 25, 2025

Roundtree was able to get my truck in for service promptly and get the job done right. More

by EPyles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Baker
Mar 28, 2025 -

Rountree Ford responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

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