Round Rock Toyota

If there is one new car salesperson that I will always remember (and I have bought my fair share of new cars), it will be Charles. Charles is a gentleman through and through, being patient, knowledgable, remember (and I have bought my fair share of new cars), it will be Charles. Charles is a gentleman through and through, being patient, knowledgable, courteous and nice, with a touch of class that is impossible to duplicate or fake. I have bought my previous two new Toyota vehicles from him, will make sure he always has my repeat business, and push my son (who will soon be of an age to buy his own car) to him when the day comes. More

Overall, the staff are professional and very friendly. Overall, the staff are professional and very friendly. Dan Beaseley is one of the best managers I have ever dealt with, genuine and caring not just Overall, the staff are professional and very friendly. Dan Beaseley is one of the best managers I have ever dealt with, genuine and caring not just for customers but also his staff. Caron, Marty and Steve are all superb managers and “cool”, pleasant to work with remotely and also flexible. Debbie Standiford is definitely something else – she doesn’t belong there but she is there working hard for her college kids. I admire her courage, belief and style as a person, and both my wife and I learnt so much from her in these precious hours of interaction. She is the best thing you could ever ask for from a car sales person, and she inspired me to write this long email to share my experience although nobody asked me to, especially on a Friday night. This current team much improved compared to 3 years ago when we bought our highlander, and they are truly sincere, honest, effective and efficient. With today’s internet and IT, car sales is one xxxx of a challenging trade and job! But I have my full confidence Round Rock Toyota will survive and prevail. I travel the world and there was a moment I enjoyed it so much of my purchasing experience here it even reminded me to feel proud of being an American, a Texan and living in Austin! After all, this is the best country of the world. It is like the first class seats on an international airplane – it is a journey but you seldom feel time passes by; of course, as clients or customers, we need to be “cool” or learn to be cool, too. Thank you so much for this car purchase stop and time for me to move on. More

I had a great experience at Round Rock Toyota. I had made an application at a nearby dealer on another vehicle, but I was not able to meet the criteria required for financing. The salesperson, Sam Stipe, wen an application at a nearby dealer on another vehicle, but I was not able to meet the criteria required for financing. The salesperson, Sam Stipe, went to Round Rock Toyota and found a vehicle that not only I could afford, but he felt I could meet the financing criteria. I was shocked when he called with the good news. Also, I was amazed that someone cared enough to keep trying to help their customer. So, I went to Round Rock Toyota, and Sam greeted me with respect and positive enthusiasm. From that point on, he and Paul worked diligently to help me into driving out a new vehicle. Sam and Paul gave me great customer service, they were friendly, down to earth, knowledgeable, fast in the paperwork. They made me feel good about driving off in a brand new car and knowing the good people at the dealership made it possible for me to do so. I will definitely recommend Sam Stipe, Paul and Round Rock Toyota to anyone who's looking for a car, because I am assured of the good treatment they will receive! More

Everyone at this dealership was friendly and easy to work with. Finance was a breeze and Jeff Karnes, my internet salesperson made buying a car a wonderful, stress free experience. I highly recommend Round with. Finance was a breeze and Jeff Karnes, my internet salesperson made buying a car a wonderful, stress free experience. I highly recommend Round Rock Toyota for anyone's car buying needs. More

Having to shop for a new car is usually not an experience I look forward to. We shopped many cars and show rooms with many over-the-top salesmen eagerly wanting my business--some so annoying that we got bac I look forward to. We shopped many cars and show rooms with many over-the-top salesmen eagerly wanting my business--some so annoying that we got back in our car and left. Luckily, we met Tony Dismute at the joint Round Rock (Honda/Hyundai/Toyota) dealership. He answered our questions forthright, spent time with us perusing for just the right car over a two-day period. We were very pleased with Tony's professionalism and demeanor. Tony is a credit to the Penske organization. More

From start to finish, Charles Wieters was there to help me and my girlfriend pick the car we wanted. There was never any pressure and I even feel bad because I made Charles do all the leg work on a Corroll me and my girlfriend pick the car we wanted. There was never any pressure and I even feel bad because I made Charles do all the leg work on a Corrolla Sport that I was at first interested in; however, I ended up getting a Camry. I wanted a no-nonsense car (i.e. no options), but many of the other dealerships would quote me on models that were loaded with options that I didn't need. When I asked Charles about one of those options, he told me that no one gets that option and recommended that I didn't need it. While I had believed him before that point in time, I knew then that this was one of the most honest & trustworthy salesmen that I had spoken too during my car buying experience. My experience finding a car was pretty volatile, with some people that flat out lied to me (and it was pretty blatant), to friendly people like Charles and the staff at Round Rock Toyota that was on the opposite side of the spectrum. I would recommend Round Rock Toyota to anyone buying a Toyota, and specifically, Charles Wieters. He will work with you on a price and won't give you the run-around. More

I was contacted very quickly via my online inquiry by Jeff Karnes, and we scheduled an appointment within the hour of the first call! Jeff's knowledge of the Toyota brand was impressive as was his profe Jeff Karnes, and we scheduled an appointment within the hour of the first call! Jeff's knowledge of the Toyota brand was impressive as was his professionalism when encountering short falls in my preparation to buy a new vehicle. He and the Round Rock Toyota team were very patient and helpful and had me approved, traded-in and signed in just a few hours. The entire process was was easy and painless with friendly smiles all around. This was an excellent buying experience and I highly recommend the Round Rock Toyota's staff for any and all vehicle questions or buying. More

It was one of the best experiences we have had buying a car. The salesperson was very professional and courteous. In the future we will consider going first to Round Rock Toyota, because of the treatment car. The salesperson was very professional and courteous. In the future we will consider going first to Round Rock Toyota, because of the treatment we received. I will recommend Round Rock. For anyone looking for a good deal on a car. More

Round Rock Toyota has definitely set the bar when it comes to the auto industry. I was blown away by the level of professionalism of every single staff member I came into contact with, from the front d comes to the auto industry. I was blown away by the level of professionalism of every single staff member I came into contact with, from the front desk assistant to the members of the sales team, to the finance team. As a first-time buyer, this facility had everything that was important to me: everyone was friendly and approachable, the building was very clean, and no one pressured me at all. I was particularly impressed with my sales agent, Kimo Ah Yo. From the first time I met him I could tell he was different from all the other sales agents I have ever dealt with before. His smile is genuine. He listens to what you are saying, what your needs are, and what your budget is. He genuinely cares. The one thing that stuck out in my mind that Kimo mentioned was that no matter what, he wanted his customers to be in the best car for them. And I have to say, Kimo did exactly that for me. He went above and beyond the call of duty. I couldn’t believe this, but Kimo remembered something I mentioned briefly to him in passing. He remembered I said that I used to have a white 1992 Corolla years ago. When it came time to pick out my new Corolla with him, I told him the color didn’t really matter to me. Kimo chose white and I was so happy! It was perfect and it reminded me of my old Corolla and all the fond memories I had. I also mentioned in passing that my father has been ill, and every time I’ve talked to Kimo he has asked me how my father is doing. This type of genuine care and concern is very rare and these are the qualities that will keep me coming back to Round Rock Toyota. I have already recommended Kimo and Round Rock Toyota to two friends, and that number will only continue to grow. I am so happy with my experience and the way I have been treated at Round Rock Toyota. I have to admit, I was nervous about being a first-time buyer. I was nervous that I would be taken advantage of and walked all over and that no one would explain things to me. But that was far from the case. Kimo and also the finance manager I dealt with, Jeff Dohrman, treated me with the upmost professionalism, courtesy, and respect at all times. Everything was explained to me in detail. All of my questions were answered and I felt very comfortable throughout the entire process. It was painless! It was nothing at all like I had imagined. I am very appreciative to Kimo for helping me purchase my new Corolla. I didn’t think I would be able to have a new car right now, but thanks to him I do. More

My experience with Jeff Karnes at Round Rock Toyota was excellent. He was so patient while I worked my way through figuring out which vehicle I wanted to buy. He gave me a lot of valuable information on ea excellent. He was so patient while I worked my way through figuring out which vehicle I wanted to buy. He gave me a lot of valuable information on each car and in the end helped me make the best choice for me. More