Round Rock Nissan

very bad and not Professional like service I about a used Ford mustang from this Dealer and purchased extended warranty and at the time off purchase I was told that I can cancel the warranty i I about a used Ford mustang from this Dealer and purchased extended warranty and at the time off purchase I was told that I can cancel the warranty if I want to I have been trying to do that since past 3 months I call the Dealer and leave voice mail the never call you at all I thought I was dealing with Professionals but they are not even close to being Professionals I WOULD SUGGEST not to buy a used car form this Dealer More

Excellent and Professional Service Greeted at the moment I arrived with all paperwork ready to go listing required maintenance. Service representative was courteous and professional. Greeted at the moment I arrived with all paperwork ready to go listing required maintenance. Service representative was courteous and professional. Minimum wait time and was kept informed while waiting. More

"Drives Like a New Car" Exrended warranty covered replacement of the rack and pinion steering apparatus. New tires, balance and alignment are great, and with a fresh oil ch Exrended warranty covered replacement of the rack and pinion steering apparatus. New tires, balance and alignment are great, and with a fresh oil change, my 2009 Nissan Murano does indeed drive like a new car. The care and attention to detail that Lynne provides is second to none. Thanks Lynne! More

Work with Ali for a Nissan NVP for your family! We dealt with Ali, and it was an excellent experience. We live at a distance from the dealership and he was willing to deal with us on the phone, via We dealt with Ali, and it was an excellent experience. We live at a distance from the dealership and he was willing to deal with us on the phone, via email, and by texting. He was always readily available, gave us a very good price, and worked hard to complete the deal for our family van, a Nissan NVP. Thanks, Ali! More

Pathetic Sales People and horrible customer service When Don was selling me the car, he was good, well spoken person once I get my vehicle and found some issue with it, I tried reaching him, but neither When Don was selling me the car, he was good, well spoken person once I get my vehicle and found some issue with it, I tried reaching him, but neither he bother to respon my call nor a courtsey to give a call back. My friends advised me not to deal with Round Rock Nissan, but I took a call because this showroom is near to my place. I sincerely advise not to visit Round Rock Nissan, no matter if you have to travel few miles extra to get good service. More

Exceptional Customer Service Upon my arrival I was greeted promptly with a cordial and courteous smile in a friendly atmosphere. Required maintenance service was reviewed with m Upon my arrival I was greeted promptly with a cordial and courteous smile in a friendly atmosphere. Required maintenance service was reviewed with me to assure my vehicle would be properly serviced. Outstanding explanation of repairs provided by service advisor along with estimated expense and time required, to accomplish the work. I was kept informed on the progress of the work being accomplished and approximate time for completion. Once vehicle maintenance was completed, service advisor again reviewed and explained work accomplished and expenses for the work. Exceptional Customer Service! Quite a friendly atmosphere! More

WORST SERVICE EXPERIENCE EVER If I could give this service department 0 stars I would. I made an appointment at 11 o' clock to have my car serviced for an issue that they created. If I could give this service department 0 stars I would. I made an appointment at 11 o' clock to have my car serviced for an issue that they created. I had my brother drop the car off and had them drive him to the outlets to wait for it thinking it would have had a diagnosis in a few hours. Come 5:15 i am on the phones trying get in touch with Craig. Never received a call for an update, diagnosis or ANYTHING. When I finally spoke with Craig he just overlooked the fact that he never called me or anything and even joked about speaking with his service manager. When I did, the service could care less to make this situation better and said " are you gonna keep yelling or do you want your brother picked up before we close?" WORST CUSTOMER SERVICE EVER. STAY AWAY FROM CRAIG AND THEIR ENTIRE TEAM. I also called the GM and never bothered to call me back More