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Round Rock Nissan

Round Rock, TX

4.6
772 Reviews

3050 Interstate 35

Round Rock, TX

78681

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Showing 772 reviews

February 12, 2025

Easy dealer to work with. Online pricing matched the lot. Kelsey swooten was our sales rep and he did a great job getting creative and helping us get a great deal. Go see kels More

by higginsc512
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelsey Swooten, Rafael (sales manager?)
Feb 14, 2025 -

Round Rock Nissan responded

Thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

February 12, 2025

Bought a used car from round rock Nissan this weekend. Drove it off the lot Saturday afternoon and by Sunday morning I opened the sunroof and realized it won't close anymore. I was told there was nothing More

by Richard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Raphael
Feb 14, 2025 -

Round Rock Nissan responded

Hi Mr. Cary, I apologize for your having a concern with the sunroof on the vehicle you recently purchased from us. Please know it was not something we knew about beforehand, and why we offered to assist with the concern by having you bring it back to us to diagnose and verify what’s needed to restore its operation. I regret we couldn’t accommodate your request for us to pay for the quote you were provided by a different facility and hope our explanation of being a goodwill repair it was necessary for us to acquire parts and pay for labor at our internal rates. Again, Please reach out if you would like to schedule a time to bring it in for us to help. I can be reached at 512-244-8500 or tming@roundrocknissan.com. Sincerely, Brandon Ming – General Manager Round Rock Nissan (512) 681-4875 tming@roundrocknissan.com

February 12, 2025

Had a great experience shopping for a new car with Henry. No pressure which was rare and appreciated. High rate for Henry. More

by brazilmom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry
Feb 17, 2025 -

Round Rock Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

February 08, 2025

The staff here is very professional and friendly. Darrien was always very helpful every time I have gone there for servicing. Darrien explains everything in advance and gets the work done on time More

by M.shibashis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrien
Feb 12, 2025 -

Round Rock Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to Darrien here at Round Rock Nissan! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 08, 2025

The dealership and the employees have been real helpful in many ways. The staff is real good and service department has treated me excellent. More

by Kevin P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya in sales, M.J in management, Woe in service, Robert in service
Feb 12, 2025 -

Round Rock Nissan responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 06, 2025

I love this dealership, the staff are very friendly, knowledgeable and professional. I highly recommend it. More

by Bridget
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Feb 11, 2025 -

Round Rock Nissan responded

Hi Bridget, your wonderful feedback and rating mean a lot to us. We hope to be of service to you again in the future. Best wishes, Round Rock Nissan

February 06, 2025

Staff is knowledgeable, courteous, and focused on making sure the customer is taken care of. More

by NCribb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Feb 11, 2025 -

Round Rock Nissan responded

Hi, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.

January 31, 2025

Very friendly and efficient service department. I was given a full and complete report of the findings on my car. More

by Carla.everett74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noe Almazan
Feb 03, 2025 -

Round Rock Nissan responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 29, 2025

Great fast service,notified me on recommendations and timing of repairs and shuttle service to and from my home was great More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nik Filipek, Craig Sager, Lynne Thurmond, Thomas Vasquez
Feb 03, 2025 -

Round Rock Nissan responded

Hi, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 28, 2025

Two years ago when battery was week, I had make multiple trips to replace it as the system wasn't detected it's bad but this time it was during first visit which is great. More

by Preetham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noe Almazan
Feb 01, 2025 -

Round Rock Nissan responded

Hi, Preetham thank you for taking the time to leave us your feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (512) 244-8500.

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