Round Rock Nissan
Round Rock, TX
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The service was great, Terry a was as a great help to me throughout the whole process. Terry made sure I drove that car off the lot with the financial arrangements that worked best for me. I definitely reco throughout the whole process. Terry made sure I drove that car off the lot with the financial arrangements that worked best for me. I definitely recommend him to anyone looking for their new car. More
Eric is one of those employees that will keep your business flourishing for generations to come. He is honest, very thorough in explaining things. He kept his promise without needing a reminder fro business flourishing for generations to come. He is honest, very thorough in explaining things. He kept his promise without needing a reminder from me. I am delighted to have had worked with him. You are in good hands with Eri! More
The service was quick and professionally done we had a quote shortly after dropping it off our Service Advisor Eric Paske kept us informed and when our car was ready he let us know immediately and the inv quote shortly after dropping it off our Service Advisor Eric Paske kept us informed and when our car was ready he let us know immediately and the invoice was what we were quoted.GREAT JOB TO EVERYONE INVOLVED!! More
Never enough people work, takes forever to get work done. I had an issue that was covered under manufacture warranty but was told it was a rodent but I couldn't come see because it'sunder the car. He sent a I had an issue that was covered under manufacture warranty but was told it was a rodent but I couldn't come see because it'sunder the car. He sent a video of the inside of the hood (not from the bottom of the car) to show me the wires. Once I said this is not showing anything he sends a still Pic of just wires. We're these my wires? Good question! There was nothing proving this was my car but he wanted to File an insurance claim, for a little less than $500 I think not. Nissan! You have got to do a better job! No loaner cars because that's not Nissan's problem, had I known that I would have stuck with Toyota. More
They inundate the crap out of you with automated emails but fail to actually have a real person respond to emails and phone calls. They totally suck to deal with. Find a different dealer. but fail to actually have a real person respond to emails and phone calls. They totally suck to deal with. Find a different dealer. More
Everyone was very nice and helpful. Service advisor were not pushy about repairs. They explained what was found during inspection and guided me in what needed to be done and what could Service advisor were not pushy about repairs. They explained what was found during inspection and guided me in what needed to be done and what could wait. Quick turn around time. More