Round Rock Nissan

Buying my vehicle was quick and easy. The salesman, Gene Flowers was Curtiss and informative. It was a pleasure working with him. The finance manager was also very helpful but I cannot r The salesman, Gene Flowers was Curtiss and informative. It was a pleasure working with him. The finance manager was also very helpful but I cannot remember his name. More

cool guy I'm not a normal guy. I'm pretty fun to be around, ron muskeyvalley was best. He made my test drive fun and exciting. He kept me laughing and we fed o I'm not a normal guy. I'm pretty fun to be around, ron muskeyvalley was best. He made my test drive fun and exciting. He kept me laughing and we fed off each others jokes. I felt like I wasn't buying a car but I was buying my youth back. Round rock nissan he is a keeper More

Service report battery at 50% -they didnt check the water le I went in for $14.95 oil change and was hoping for a sincere 29 point inspection. If the battery is at 50 % I would think the service personnel would I went in for $14.95 oil change and was hoping for a sincere 29 point inspection. If the battery is at 50 % I would think the service personnel would check the battery water level as one of the 29 points of inspection. More

Stranded Nissan Customer of New Vehicle We have owned a Nissan vehicle of some type for 18 years, and have never taken it in for anything other than an oil change, new brakes, or basic servi We have owned a Nissan vehicle of some type for 18 years, and have never taken it in for anything other than an oil change, new brakes, or basic service. We bought a brand new Nissan Armada (over $50K) vehicle from Round Rock Nissan. The care has repeatedly been in the shop since we purchased it. Every time it is returned, the problem is not fixed. It is an electrical issue in which the vehicle shakes, turns on/off randomly, and smells like an electrical fire. They cannot even get the car to turn on since the last time it has been towed. I'm a 38 year old female and have been stranded several times over an hour away. The vehicle is a true safety concern and has remained in their shop. They won't let us trade it in for another one but will not return the vehicle to our family for safety reasons. They even said they wouldn't take it as a trade in because they feel it is too dangerous to sale to another family. It has been at their shop 20+ days over the last month and we are paying a hefty car payment on a vehicle we cannot drive. Further more, they do not have a diagnosis and will not tell us a date we we be able to get a diagnosis. After 18 years of being an avid Nissan fan, recommending to others, etc. I'd highly recommend you consider your options elsewhere. More

Great Experience!! Purchased a nissan sentra S and it was a great experience and very easy process here at Round Rock Nissan. thanks a lot for Shelly VanZandt , sales p Purchased a nissan sentra S and it was a great experience and very easy process here at Round Rock Nissan. thanks a lot for Shelly VanZandt , sales person who handled all my queries about this car and her manager .Shelly did a excellent job !! More

Reassuring We went to Round Rock Nissan after visiting several other dealerships and looking at several other vehicles. By the time we got to Nissan we were fru We went to Round Rock Nissan after visiting several other dealerships and looking at several other vehicles. By the time we got to Nissan we were frustrated and disappointed in the salesmanship and business ethics of the surrounding dealerships. Our sales person, Shelly VanZandt, was patient and understanding with us. She really heard what we had to say and put forth great effort in meeting our needs. Jay Rieley was awesome as well! Both Shelly and Jay really helped us achieve the goal we had when we set out on this car buying experience. They were both professional, understanding, and kind. Overall our experience was a great one and I would definitely recommend Round Rock Nissan to anyone who's looking to get into a new vehicle! Thank you Shelly and Jay! Joe & Emily Gordon More

Great service! I really apreciate Luchelle's help, everything was great, all the process was awesome. Thanks!! Now, i'm just enjoing my Nissan I'm really excite I really apreciate Luchelle's help, everything was great, all the process was awesome. Thanks!! Now, i'm just enjoing my Nissan I'm really excited with my new car More

Super Friendly! Great Service! We purchased a new 2016 Versa Note SR at this dealership. We were assisted by Luchelle Van Zandt and she couldn't have been better. She made our dau We purchased a new 2016 Versa Note SR at this dealership. We were assisted by Luchelle Van Zandt and she couldn't have been better. She made our daughter feel like the most important person in the world and made sure she was comfortable with the vehicle before we purchased. The little things matter and Luchelle made sure those were handled without any asking or prompting. She even took care of my younger son while we were there, making him feel welcomed and important. Now I have a happy 18 year old ready for college! More

Bad customer Service Bismal customer service from Mr Ricardo Cervantes, he was short tempered and unprofessional. I would not recommend this salesman to anyone (Stay away) Bismal customer service from Mr Ricardo Cervantes, he was short tempered and unprofessional. I would not recommend this salesman to anyone (Stay away). He is a bad representation of this dealership. More

Very Good Service! We recently purchased a 2016 Nissan Juke at this dealership. We were assisted by Keyon Vinegar and Luchelle Vanzandt. Ms. Vanzandt assisted us while M We recently purchased a 2016 Nissan Juke at this dealership. We were assisted by Keyon Vinegar and Luchelle Vanzandt. Ms. Vanzandt assisted us while Mr.Vinegar was assisting another couple when we arrived at their dealership. She was very considerate, helpful and encouraging during this initial phase of our buying experience. I would refer anyone to this Nissan Dealership to purchase their vehicle based on the sales team....Thanks for making this experience a good experience just after my Honda CRV was totalled! Leah Jones More