Round Rock Nissan
Round Rock, TX
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Easy to schedule appointment, it did take longer than expected. But coffee is good, staff friendly & customers were delightful. Freddie explained process well, gave good answers to my questions. Thank yo expected. But coffee is good, staff friendly & customers were delightful. Freddie explained process well, gave good answers to my questions. Thank you again, I love my car & I thank Brandon for helping us buy it. More
Service the moment you drive in. Knowledgeable and Professional interaction. Comfortable area to wait while having service rendered. Longer than quoted time for service to be comple Knowledgeable and Professional interaction. Comfortable area to wait while having service rendered. Longer than quoted time for service to be completed. Could have been due to the weekend. More
The ac part I needed that was covered by warranty was on back order with no eta.The people that helped me get it Mr.Noe and Miss.Cheryl were amazing.I know if I need something I can count on them! back order with no eta.The people that helped me get it Mr.Noe and Miss.Cheryl were amazing.I know if I need something I can count on them! More
Worst experience ever, will never return to this location. From start to finish it was a horrible experience with the service manager who didn't care about my car problems, never contacted me throug location. From start to finish it was a horrible experience with the service manager who didn't care about my car problems, never contacted me throughout the day about my vehicle until 15 minutes until close where it was impossible to get my car. Work was not completed as I paid for and additional items were recommended that were not needed. Our service manager was so arrogant and condescending when he spoke as if we were a problem not a customer. They have lost our business. More