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Round Rock Nissan

Round Rock, TX

4.6
653 Reviews

3050 Interstate 35

Round Rock, TX

78681

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Showing 653 reviews

September 10, 2024

Easy to schedule appointment, it did take longer than expected. But coffee is good, staff friendly & customers were delightful. Freddie explained process well, gave good answers to my questions. Thank yo More

by Kkginc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddie & Brandon
Sep 11, 2024 -

Round Rock Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 09, 2024

Good customer service and quality service and they did a fantastic job. The turnaround time was excellent More

by Mcfayden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nik Filipek, Lynne Thurmond
Sep 11, 2024 -

Round Rock Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 07, 2024

Service the moment you drive in. Knowledgeable and Professional interaction. Comfortable area to wait while having service rendered. Longer than quoted time for service to be comple More

by Kborland8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Ramos Sotelo
Sep 09, 2024 -

Round Rock Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

September 07, 2024

Sean was very nice to work with. He took good care of me and my service on my vehicle. More

by vance.ellingson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thornton
Sep 09, 2024 -

Round Rock Nissan responded

Hi Vance, we're happy to hear you had such a positive experience with Sean! Feel free to reach out to us if you need anything. Have a wonderful day.

September 03, 2024

The ac part I needed that was covered by warranty was on back order with no eta.The people that helped me get it Mr.Noe and Miss.Cheryl were amazing.I know if I need something I can count on them! More

by eafriar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noe Cheryl
Sep 06, 2024 -

Round Rock Nissan responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

August 31, 2024

Worst experience ever, will never return to this location. From start to finish it was a horrible experience with the service manager who didn't care about my car problems, never contacted me throug More

by staceysrose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Noe Almazan
Sep 06, 2024 -

Round Rock Nissan responded

staceysrose, We truly value your business and thank you for bringing this to my attention. We have been unable to reach you, could you please contact me directly at lcruz@roundrocknissan.com? I would like an opportunity to resolve this issue and to know more about your experience. I look forward to speaking with you. Luis Cruz Service Director

August 30, 2024

Great salesmen, manager and they worked hard to get me a great deal. I absolutely love my new car. More

by ccherishwilliams
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason McNeal, Jim Price
Sep 01, 2024 -

Round Rock Nissan responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 28, 2024

Very friendly , great staff Fast service Provided recommendations and I did not feel rushed to accept all services. More

by Fairleysidney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noe (I can’t remember his last name)
Aug 29, 2024 -

Round Rock Nissan responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

August 28, 2024

Wayne is the main reason I keep on coming back. I like the dealer also. More

by fhomsieh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne
Aug 31, 2024 -

Round Rock Nissan responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Round Rock Nissan! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 27, 2024

Noe was the device adviser who helped me. He was very helpful by explaining the services. All services was completely very timely. More

by MrEdC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noe
Aug 31, 2024 -

Round Rock Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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