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Round Rock Nissan

Round Rock, TX

4.6
654 Reviews

3050 Interstate 35

Round Rock, TX

78681

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Showing 654 reviews

June 07, 2023

Fast and friendly service. We come back next. Worth recommending to friends. Enjoyed the coffee. More

by aakmtony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nik Filipek, Craig Sager, Lynne Thurmond, Thomas Vasquez
Jun 10, 2023 -

Round Rock Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 07, 2023

Awesome! Everything was on time. Jack who assisted me was great and very pleasant. 😃 thank you More

by aziluap16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ Dudley, Don Sanchez, David Lageson, John Walton, Scott Slonaker, Jeremy Hicks, Ben Henderson
Jun 10, 2023 -

Round Rock Nissan responded

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.

June 05, 2023

Dream service happy and friendly people and speed and Accuracy. Comfortable waiting room even Chairs. outside to when you get some sunshine. More

by davidgolden365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nik Filipek, Craig Sager, Lynne Thurmond, Thomas Vasquez
Jun 10, 2023 -

Round Rock Nissan responded

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.

June 02, 2023

I’ve been buying vehicles at this dealership since they opened up in Round Rock! I give them an excellent rating!! The Service Dept. nvr lets me down! Excellent employees! More

by WarrenMickey6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynne Thurmond
Jun 05, 2023 -

Round Rock Nissan responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

May 31, 2023

Great service. Great communication about my car’s needs. Easy to make an appointment online. More

by jbrooke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Paske
Jun 10, 2023 -

Round Rock Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 31, 2023

Very happy with the service, the staff and the shuttle service and driver were excellent More

by Kag708
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Jun 04, 2023 -

Round Rock Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 04, 2023

Have replaced the battery and motor mounts and over $1200 worth of other problems on my Buick I just purchased 6.5 months ago. And absolutely worst customer service returning messages. More

by finneykylie
Recommend Dealer
No
Employees Worked With
Joe
Mar 08, 2023 -

Round Rock Nissan responded

I left you a voicemail and emailed you both my information to reach back out to me. I was unable to find any record of our having been contacted regarding your concerns, but please know your satisfaction is important to us. I hope you will reach out to me at your earliest convenience at 512-244-8500 or tming@roundrocknissan.com so I can offer my support and improve our standing with you. Sincerely, Brandon Ming – General Manager

January 25, 2023

Took car in for service with bad misfire. Error code p300 and p304. Signifying random misfire and cylinder 4 misfire. Mechanic replaced injector number 4, EFI and throttle body service. Shor More

by Miltfisch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Paske
Jan 30, 2023 -

Round Rock Nissan responded

Hi Milton, I apologize for experiencing a concern with your vehicle after your visit with us, and would like to provide our support and make things right. We’ll be reaching out to you shortly to coordinate a convenient time for you, but if you see this post first, please reach out to us at 512-244-8500 or tming@roundrocknissan.com. I look forward to working with you and providing peace of mind in doing business with us. Sincerely, Brandon Ming General Manager

January 21, 2023

Bought my 2016 Nissan Pro4x and have had it serviced at RRN since. I have always been impressed with the service and find that the cost is about the same across the board with other shops. Also with RRN More

by John78660
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service-Brian R. & Eric P.
Jan 23, 2023 -

Round Rock Nissan responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

Jan 24, 2023 -

Round Rock Nissan responded

Thank you for being our customer, we appreciate your kind words! We are thrilled that you had a pleasant service visit!

January 15, 2023

They go above and beyond to communicate the services needed for top performance of your car. More

by Lawrence_520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Paske
Jan 19, 2023 -

Round Rock Nissan responded

We're so glad that we were able to go above and beyond your expectations! We hope to be of service to you again in the future. Best wishes, Round Rock Nissan

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