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Round Rock Nissan

Round Rock, TX

4.6
654 Reviews

3050 Interstate 35

Round Rock, TX

78681

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Showing 654 reviews

June 22, 2023

All the people at Round Rock Nissan were great to work with. Very nice, friendly, and knowledgeable. Terry my sales person was fun to dealp and knew his job. More

by StevoBMW
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Terry
Jun 24, 2023 -

Round Rock Nissan responded

Thank you for your kind words for our staff, we appreciate it!

Jun 25, 2023 -

StevoBMW responded

You are very welcome and deserving.

June 20, 2023

Great technicians who can diagnose all available problems only one problem too xxxx expensive I mean charging $100 plus to replace a wiper blade what a joke More

by Joballah by dingdong
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nik Filipek, Craig Sager, Lynne Thurmond, Thomas Vasquez
Sep 04, 2023 -

Round Rock Nissan responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Sep 13, 2023 -

Round Rock Nissan responded

I apologize that your recent experience was anything but satisfactory. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at Tming@roundrocknissan.com Brandon Ming General Manager 512-244-8500

June 15, 2023

Jason was great at answering our questions and even being available a few days later. We really liked that we were able to look at cars on the lot without being "attacked" and then when we were ready to spea More

by Mollie
Recommend Dealer
Yes
Employees Worked With
Jason - 5 stars
Jun 19, 2023 -

Round Rock Nissan responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 14, 2023

ERIC was awesome! He’s always so helpful and personable! I Always love the customer service here :) More

by Marianne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Paske
Jun 16, 2023 -

Round Rock Nissan responded

Thank you for your thoughtful review, Marianne. We're glad to hear you had such an outstanding experience working with Eric. We thank you for your business and look forward to your next visit!

June 09, 2023

These guys are accurate and superb keep up the good work on your experience and loyal customer satisfaction More

by johnny.owens1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nik Filipek, Craig Sager, Lynne Thurmond, Thomas Vasquez
Jun 15, 2023 -

Round Rock Nissan responded

Johnny, we are so happy to read such a great review about Round Rock Nissan!

June 09, 2023

Thank you for your service. Today was a little crazy 2hr wait on an oil change. However, Nissian did say it’s usually not like this there was some mixed up with the booking, and More

by Mg01017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abram and Walter
Jun 15, 2023 -

Round Rock Nissan responded

Thank you! We look forward to your business with us again!

June 09, 2023

I have done business with RR NISSAN for 25 years and they have done a good job overall in taking car of our vehicle needs. It's great knowing we can depend on them to get us back on our feet. We hope to cont More

by AG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Paske
Jun 15, 2023 -

Round Rock Nissan responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

June 09, 2023

I wouldn’t recommend Nissan in general. I have a 2022 pathfinder and I’m already on my third fuel pump, the window doesn’t go up and down the AC doesn’t work and the rear wiper stopped work More

by tlmeyer1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wayne
Jul 20, 2023 -

Round Rock Nissan responded

I apologize that your experience has been anything but satisfactory. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at tming@roundrocknissan.com Brandon Ming General Manager

Jul 20, 2023 -

tlmeyer1984 responded

I put it under my name which is Tanya buchino however y’all automatically put it in your system under frank mlejnek who is listed as owner

June 08, 2023

The service advisor was very helpful and informative. I was able to use a coupon, and the work wasn’t rushed. Advisor went over my vehicle report card and told me we’ll see you on next service. More

by TA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Romanowski
Jun 12, 2023 -

Round Rock Nissan responded

We're glad to hear you enjoyed your visit. Please don't hesitate to reach out if there's anything additional we can do for you.

June 08, 2023

Noticed a clunking noise when I drove over bumps. Took car to dealership within 3 days of noticing sound. They charged me $3300 to replace parts & didn’t resolve the issue. I was also without my car More

by dhesl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack
Jun 14, 2023 -

Round Rock Nissan responded

Hello, thank you again for the opportunity to work with you on resolving this concern. We regret our initial efforts didn’t fully eliminate the chassis noise, but look forward to providing you with a solution you will be completely satisfied with. We value your business and look forward to making things right. Sincerely, Brandon Ming General Manager

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