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Round Rock Nissan

Round Rock, TX

Overview
Reviews
Vehicles
4.6
798 Reviews
Call Dealership (512) 244-8500

3050 Interstate 35

Round Rock, TX

78681

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Showing 798 reviews

March 16, 2024

Great employees, great atmosphere. They’ll go above and beyond for their customers, great teamwork. More

by ozeliaabdullah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Paske
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Mar 20, 2024 -

Round Rock Nissan responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 09, 2024

very easy quick process, would recommend to anyone looking to buy a new or used car or truck More

by hash_14
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
CJ Dudley
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Mar 13, 2024 -

Round Rock Nissan responded

We're delighted to hear that your car-buying process was very easy and quick! Thank you for recommending our dealership to others. Safe travels, and thank you for sharing your positive experience!

March 07, 2024

I arrived early for my 9:15 am appt. Rafael was ready to serve me. He explained the recommendations for a 25,000 mile checkup and we agreed on the service. An issue was found during t More

by shirley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael
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Mar 14, 2024 -

Round Rock Nissan responded

Thank you for sharing your recent service experience. We're glad Rafael provided helpful explanations, but we apologize for any inconvenience caused by the video quality. Your feedback is valuable, and we'll address this to enhance our communication. We appreciate your understanding and thank you for choosing our dealership.

March 05, 2024

Round Rock Nissan always has great service. Friendly and professional staff and a clean environment. More

by Armada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan Hill- 5 stars
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Mar 08, 2024 -

Round Rock Nissan responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 04, 2024

It was easy to book an appointment. The representative was very helpful and professional. I will definitely return. More

by rhonfela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nik Filipek, Craig Sager, Thomas Vasquez
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Mar 06, 2024 -

Round Rock Nissan responded

That's wonderful to hear! Easy appointment booking and helpful, professional representatives contribute significantly to a positive customer experience. Safe travels!

March 02, 2024

Round Rock Nissan provides excellent customer service from start to finish. I highly recommend the service department. More

by Noah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynne Thurmond
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Mar 08, 2024 -

Round Rock Nissan responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 01, 2024

Oil change and filter to slow, and they not reset maintenance code on my truck More

by yaniersalazar81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanesa Barrientos
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Mar 27, 2024 -

Round Rock Nissan responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 19, 2024 -

Round Rock Nissan responded

Hi Yanier, I apologize for the longer than expected wait time and our oversight of not having reset your vehicle’s maintenance light on your last visit with us. I appreciate your feedback, and would like to make it up to you on your next visit. Please check your email for a complimentary offer you can redeem on your next visit. We appreciate your business, and look forward to continuing business with you. Sincerely, Brandon Ming – General Manager.

February 29, 2024

Great service department, always very kind, thorough and quick. I trust them fully when it comes to any repairs I need done on my vehicle. More

by sjacks49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody, CJ Dudley, Nik Filipek, Craig Sager, Lynne Thurmond, Thomas Vasquez
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Mar 03, 2024 -

Round Rock Nissan responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 28, 2024

A great experience with the service center. Lynn goes above and beyond to take care of me! More

by jennyfishel
Recommend Dealer
Yes
Employees Worked With
Lynne Thurmond
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Mar 02, 2024 -

Round Rock Nissan responded

It's fantastic to hear that you had a great experience and that Lynn went the extra mile! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

February 24, 2024

He is very friendly parson he is showing car and we test drive with him More

by Suryasaipan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandam
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Feb 27, 2024 -

Round Rock Nissan responded

It's wonderful to hear that the person showing you the car was very friendly and that you had the opportunity to test drive with them. Building a positive and comfortable experience during the test drive is important, and we're glad you had a good interaction. Thank you for choosing us, and we look forward to serving you again!

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