Round Rock Nissan
Round Rock, TX
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My service representative was awesome. I will recommend her to everyone I know. The service department is a very clean. Their service advisors are very knowledgeable and helpful. I will recommend her to everyone I know. The service department is a very clean. Their service advisors are very knowledgeable and helpful. More
Great service, great people. They do over estimate the time to completion sometimes, but it feels great when they comple earlier thank expected. They do over estimate the time to completion sometimes, but it feels great when they comple earlier thank expected. More
The experience was overall great. It was the professionalism I was expected compared to another Nissan dealer : town north Nissan. I was pleased and I am ready to return because of th It was the professionalism I was expected compared to another Nissan dealer : town north Nissan. I was pleased and I am ready to return because of the excellent customer service More
I went for a service, where I explicitly stated that battery change may be required as it was recommended a year ago by another Nissan show room. And I asked them to check and let me know. Service rep s battery change may be required as it was recommended a year ago by another Nissan show room. And I asked them to check and let me know. Service rep stated that I’ll be reached out when the inspection is done. After 1.5 hrs with out discussing with me, I noticed that my car was parked outside. Then I went to representative and asked if my battery condition is good and if terminals need to be swapped. He is busy with paper work and mentioned that I’ll be called in 5-10 minutes. When I walked to car with service rep, battery leak is clearly visible under the hood. The service is completed and they didn’t even clean the battery leak. I asked for battery replacement, but the service rep states that all the engineers are packing up where the service center will be open atleast for next 1hr. More