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Round Rock Nissan

Round Rock, TX

Overview
Reviews
Vehicles
4.6
798 Reviews
Call Dealership (512) 244-8500

3050 Interstate 35

Round Rock, TX

78681

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Showing 798 reviews

March 29, 2024

Nice customer service and quick turnaround Would be good if loaner car was available Just a suggestion But very happy More

by cscinalli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
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Apr 04, 2024 -

Round Rock Nissan responded

Thank you for your feedback, and we're glad to hear that you had a positive experience with our customer service and turnaround time! We appreciate your suggestion about having a loaner car available to improve our services. We're here to ensure your continued satisfaction with our dealership.

March 28, 2024

The young man Rafael was an amazing service writer. I truly enjoyed his energy and kindness. He represents RRN with a smile More

by Joatsp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafel
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Apr 03, 2024 -

Round Rock Nissan responded

It's fantastic to hear that you had a great experience and that Rafael provided amazing assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

March 25, 2024

Great customer service. They always take care of my car in a very timely manner. More

by allison.b.thompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynne Thurmond
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Mar 27, 2024 -

Round Rock Nissan responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 22, 2024

Rafael my service advisor is the best advisor in the whole place and I had a few takes good care of his Costumers. More

by Joemenashe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael service advisor
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Mar 26, 2024 -

Round Rock Nissan responded

Thank you for your feedback about Rafael! We're thrilled to hear that he provided you with excellent service and took good care of you as his customer. We appreciate your kind words and look forward to any future opportunities to assist you with your automotive needs. If you need anything else, please don't hesitate to reach out.

March 21, 2024

Terrific service department! Very informative and helpful. I appreciate the exceptional attention to detail and friendly attitude. More

by kjnewt55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nik Filipek, Craig Sager, Lynne Thurmond, Thomas Vasquez
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Mar 22, 2024 -

Round Rock Nissan responded

Thank you for your kind words! We're thrilled to hear that you had a terrific experience with our service department. Providing informative, helpful, and detail-oriented service with a friendly attitude is what we strive for, and we're glad that we met your expectations. We appreciate your feedback and look forward to serving you again!

March 20, 2024

Henry and Cameron are the absolute best at helping you choose the perfect car to meet all your needs and wishes. Prompt, courteous, personable, efficient and knowledgeable. This is the 3rd Nissan I have b More

by Kandykissedcreations
Recommend Dealer
Yes
Employees Worked With
Henry- 5star
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Mar 23, 2024 -

Round Rock Nissan responded

Thank you for your loyalty and kind words about Henry and Cameron. We're thrilled to hear that you had a great experience and found the perfect car with us. We look forward to serving you again in the future! Enjoy your new car!

March 19, 2024

One of the best service you can receive Good customer service thank you Rafael The best customer service More

by cigalamiguel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael
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Mar 21, 2024 -

Round Rock Nissan responded

Thank you for sharing your experience with us! We're thrilled to hear that Rafael provided you with excellent customer service and that you consider it one of the best services you've received. We appreciate your business and look forward to serving you again in the future!

March 19, 2024

Sandi was a pure joy to work with. She catered to our every need was pleasant and pleasing to work with. She answered all of our questions. Took the time to walk us through the display More

by britt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandi Ziggy Sales, Jorge Finance
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Mar 22, 2024 -

Round Rock Nissan responded

That's fantastic to hear! We're thrilled that Sandi provided you with such a wonderful experience at our dealership. Catering to your needs, being pleasant, and taking the time to answer questions and walk you through everything are all part of our commitment to excellent customer service. We're here to ensure your satisfaction and make your experience with us exceptional!

March 19, 2024

Sales and service are excellent but the finance function was not customer focused at all. More

by rickteakell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Man, Jose O’Campo, Lynne Thurmond
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Apr 12, 2024 -

Round Rock Nissan responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 19, 2024 -

Round Rock Nissan responded

Hi Mr. Teakell! First, Thank you for being a longtime customer and kind words of satisfaction working with our Sales and Service Teams. I would like to learn more about your last business office transaction for thoughts on how we can improve the experience for you and other guests in the future. Please reach out to me at your convenience at 512-244-8500, or tming@roundrocknissan.com if email is preferred. Thank you for being a loyal customer Round Rock Nissan, and I look forward to working with you! Sincerely, Brandon Ming – General Manger.

March 17, 2024

I’ve bought or leased my last three vehicles from Round Rock Nissan. I’ve always been really pleased with their customer service. And their service department is not different. If you are looking for a More

by Soph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynne Thurmond
Report | Print
Mar 20, 2024 -

Round Rock Nissan responded

That's wonderful to hear about your positive experiences at Round Rock Nissan, especially with Lynne in the service department! We're glad that Lynne has provided you with great service, looking out for your best interests and ensuring that you don't incur extra expenses for unnecessary repairs. It's fantastic that she is kind, friendly, and knowledgeable, making your visits to the service department a pleasant experience. We're here to help!

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