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Round Rock Nissan

Round Rock, TX

4.6
654 Reviews

3050 Interstate 35

Round Rock, TX

78681

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Showing 654 reviews

September 17, 2023

My advisor was AJ. He was very helpful in assisting me with my vehicle maintenance . More

by trclea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ
Sep 19, 2023 -

Round Rock Nissan responded

We are thrilled that AJ provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

September 16, 2023

The team in the service center are always nice and upfront about expectations and estimated wait times, I always end up satisfied with their services. More

by Dadel89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynne Thurmond
Sep 22, 2023 -

Round Rock Nissan responded

Thank you for your kind words! We're delighted to hear that you consistently have a top-notch experience during your visit. Providing exceptional customer service is a top priority for us, and your feedback is greatly appreciated. Thank you for your support!

September 16, 2023

Fast service and friendly advisor. I would recommend Lynne, she was great to work with. More

by Pdbayer64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynne Thurmond
Sep 19, 2023 -

Round Rock Nissan responded

That's great to hear! We're so glad Lynn was able to provide you with such a positive experience. Thank you for taking the time to share your feedback! We appreciate your business and look forward to assisting you in the future.

September 15, 2023

Great service, excellent personal. I was told how long the service would be and what the cost was before hand. More

by vergieshelton@outlook.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Plaske
Sep 19, 2023 -

Round Rock Nissan responded

We appreciate your feedback and are pleased to hear that you had a transparent and honest experience with us. Our commitment to providing straightforward and clear information is a top priority. We believe that open communication is essential in building trust with our customers. Thank you for choosing Round Rock Nissan!

September 14, 2023

Lynne Drummond is an excellent service/parts rep! I feel she always looks out for me and helps me keep my car running & safe! More

by Txwebgirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynne Thurmond
Sep 22, 2023 -

Round Rock Nissan responded

Thank you for your kind words about Lynne! It is always a pleasure to hear that we have met your expectations. It will be our pleasure to assist you with any automotive services you may have in the future. We appreciate your business!

September 13, 2023

I have being going to the service department since they opened. And Lynne Thurmond has always been professional and friendly. More

by DonnaScoggins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynne Thurmond
Sep 19, 2023 -

Round Rock Nissan responded

Thank you for your long-standing patronage, and we're delighted to hear about your positive experiences with Lynne. Providing professional and friendly service is of utmost importance to us, and we're grateful for the trust you've placed in us since our opening. Your satisfaction and loyalty are greatly appreciated, and we look forward to continuing to serve you with the same level of professionalism and friendliness that you've come to expect. Thank you for choosing us!

September 12, 2023

Great visit, Rafael took good care of me and made it possible to get the services I needed for my truck. More

by Cats4me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael
Sep 21, 2023 -

Round Rock Nissan responded

We are glad to hear that you had a great visit and that Rafael took good care of you, making it possible to get the services you needed for your truck. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

September 11, 2023

This was an appointment. After a quick chat to determine what would be done, my car was taken in almost immediately and they were done in in about an hour which was a little More

by JeanneA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Cuevas
Sep 23, 2023 -

Round Rock Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 10, 2023

Good quick work. Very up to date in use of technology, especially via text messaging. More

by royrgarza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian,Romanowski
Sep 13, 2023 -

Round Rock Nissan responded

It's great to hear that you had a positive experience with good, quick work and that you were kept updated via text messaging. Thank you for sharing your positive feedback!

September 07, 2023

Looks good so far. Will run truck through car wash to check for possible leaks in passenger compartment. More

by Tiger45t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Paske
Sep 19, 2023 -

Round Rock Nissan responded

We are thrilled to have provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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