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Round Rock Nissan

Round Rock, TX

4.6
654 Reviews

3050 Interstate 35

Round Rock, TX

78681

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Showing 654 reviews

January 09, 2024

I bought my 2018 Altima from Round Rock Nissan a little over a year ago., They do a good job with their work. I was amazed to get some coupons in the mail. Needed an oil change. Synthetic oil changes run $ More

by davaustx@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nik Filipek
Jan 11, 2024 -

Round Rock Nissan responded

That's fantastic to hear about your positive experience at Round Rock Nissan! Experiencing moderately quick service and interacting with a very nice service manager can make the overall service experience even better. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 08, 2024

Wayne was amazing. .love the "family" service. Felt like more than a customer. Thank you More

by wdrobinson40
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne
Jan 11, 2024 -

Round Rock Nissan responded

It's fantastic to hear that you had a great experience and that Wayne provided amazing assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 07, 2024

I appreciate the professional staff and the price of the services I purchased. I plan to come back for future service. More

by jason.shauntayblack
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Vasquez
Jan 09, 2024 -

Round Rock Nissan responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 06, 2024

The estimated time to get my oil change was spot on. The customer service is always amazing when I go. And I love that they wash your car at every visit. More

by aliciaspencer2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Ramos Sotelo
Jan 10, 2024 -

Round Rock Nissan responded

That's great to hear! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 05, 2024

Great job on repairing my 2017 Nissan Rogue. Rafael was great and kept me informed!! More

by Notdavgjoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael
Jan 09, 2024 -

Round Rock Nissan responded

It's fantastic to hear that you had a great experience and that Rafael provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 04, 2024

GREAT customer service, professionalism and quick response on the repairs. Ms Lynn is the Bomb!! More

by silvieort
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe, Lynne Thurmond
Jan 05, 2024 -

Round Rock Nissan responded

It's fantastic to hear that you had a great experience and that Ms Lynn provided bomb assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 30, 2023

Sandi our salesperson and Jim (new car sales director) were truly like family. Answered all our questions and made buying our pathfinder a pleasure More

by sherk65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandi, Jim Price
Jan 03, 2024 -

Round Rock Nissan responded

Congratulations on your new Pathfinder! We are thrilled that Sandi and Jim provided you with an informative sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

December 27, 2023

Service was great and I had a shuttle ride from and to the dealership and it didn’t take to long. Nice service. More

by sexy21lovescats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralpel
Dec 29, 2023 -

Round Rock Nissan responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 26, 2023

If I could give 0 stars I would! I never write google reviews, but feel it is necessary in this case to hopefully save another person from the same situation I experienced with this More

by madison.n.biggs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rene
Dec 26, 2023 -

Round Rock Nissan responded

Hi Madison, I regret the vehicle you were looking at had been purchased by one of our other guests. It’s common for our pre-owned vehicles to receive interest by multiple parties, but having two people begin the application process so close to together is somewhat rare. We have a protocol in place in effort to be fair to both customers, but unless we have another like or similar vehicle available, one of the two parties will disappointed with the outcome. I do understand your frustration, and will be reaching out to you soon to learn more, offer my assistance in finding another Armada like the one you inquired on, and hopefully provide additional information that will bring you some peace of mind. Thank you for the opportunity to help and I look forward to working with you! Sincerely, Brandon Ming – General Manager.

December 23, 2023

Alway great service at Round Rock Nissan. I have never had a bad experience with the service department.😎👍🏾 More

by duanerucker52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nik Filipek, Craig Sager, Lynne Thurmond, Thomas Vasquez
Dec 27, 2023 -

Round Rock Nissan responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

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