
Round Rock Nissan
Round Rock, TX
Filter Reviews by Keyword
By Type
Showing 772 reviews
Nice place, great customer service, and very professional staff. They have been very helpful with my Nissan for more than 9years now. staff. They have been very helpful with my Nissan for more than 9years now. More
Great work! Service was quick and easy. My advisor was very nice and professional definitely recommend to family and friends. Service was quick and easy. My advisor was very nice and professional definitely recommend to family and friends. More
I thought going with an official service center would guarantee better service and quality, even at a higher price, but I ended up with worse service and just high prices. I had an appointment for 1 p guarantee better service and quality, even at a higher price, but I ended up with worse service and just high prices. I had an appointment for 1 pm but wasn't attended to until 1:30 pm. I paid $1400 for general service and maintenance on my Altima by purchasing their premium package. Initially, I was told it would take 3 hours, but then I was asked to come back the next morning. Very unprofessional. When I returned the next day to pick up my car, I had to wait another 15 minutes for someone to attend to me. I was handed the keys and told to find my car myself. I found my car with the engine running and the AC on full blast for hours. The key components of the service package were not performed—tire pressure wasn't balanced, the steering wheel wasn't aligned, and it seemed like most things were ignored. I had to ask about my tire life five times before they finally checked it and told me. I then had to wait another hour for them to fix the missing things, and there was no discount offered for the inconvenience. I am very disappointed and would not recommend this place to anyone. More