Round Rock Nissan
Round Rock, TX
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Travis was very thorough in helping me to understand what maintenance my card would need at certain miles and what maintenance would be best for my car at the time of my service. maintenance my card would need at certain miles and what maintenance would be best for my car at the time of my service. More
Went to this dealership to explore the possibility of whether or not I would be able to purchase a new car. Less than two hours later, I drove away in a brand new Altima. My sales rep, Brandon Swanwick, whether or not I would be able to purchase a new car. Less than two hours later, I drove away in a brand new Altima. My sales rep, Brandon Swanwick, was very attentive and kept me informed every step of the way. I had an amazing experience and would definitely recommend this dealership! More
Eric and Luis were so friendly and courteous! I used to go to town north Nissan but had a bad experience the last time I went and will not be returning. Eric even helped me save money on my oil c I used to go to town north Nissan but had a bad experience the last time I went and will not be returning. Eric even helped me save money on my oil change and I truly appreciated that!! I will definitely be returning to round rock Nissan. More
This is my first time going into this dealership for my Nissan Quest 2012 oil and filter change service. Their service took me 2 hrs including the coolant flashing. Added complete inspection. Honest and gi Nissan Quest 2012 oil and filter change service. Their service took me 2 hrs including the coolant flashing. Added complete inspection. Honest and give you the amount price for service needed before they start the job. More
I had the best customer service I have ever had at a dealership, especially the service department. The whole sales experience was top notch, but today I worked with a service department rep named Lynne dealership, especially the service department. The whole sales experience was top notch, but today I worked with a service department rep named Lynne, and she was absolutely amazing. She thought of things I would need done proactively and took care of them in advance in order to help expedite my experience. She was friendly and professional. I truly am impressed. As a business executive at a Fortune 100 company, I know service like this is rare, and she deserves to be recognized. Nissan has been wonderful as a whole too. We have purchased two new vehicles this year and will be back in the future because of these experiences. More
Great dealership. ! Henry Man, the salesman, was very helpful with NO pressure. Lee Jenkins in finance was super..Pleasure doing business with them. ! Henry Man, the salesman, was very helpful with NO pressure. Lee Jenkins in finance was super..Pleasure doing business with them. More
I'm happy with the service I've gotten at Round Rock Nissan for my 2019 Rogue. They seem to do a good job and quickly. About 80% of my work has been done there while I wait. Nissan for my 2019 Rogue. They seem to do a good job and quickly. About 80% of my work has been done there while I wait. More
Looks like they need to improve customer satisfaction. My recent visit for a 75k mile service was bad. I had my air bag light on and the service specialist was not ready to fix whereas he asked me take an My recent visit for a 75k mile service was bad. I had my air bag light on and the service specialist was not ready to fix whereas he asked me take another appointment as it goes to different technician. Very bad attitude. More
I was greeted with professionalism and enthusiasm. Everyone that assisted me was courteous and had a smile on their face. It was a very pleasant experience. Everyone that assisted me was courteous and had a smile on their face. It was a very pleasant experience. More