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Round Rock Nissan

Round Rock, TX

Overview
Reviews
Vehicles
4.6
654 Reviews
Call Dealership (512) 244-8500

3050 Interstate 35

Round Rock, TX

78681

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Showing 654 reviews

February 02, 2024

Quick and personable service. Reasonable pricing. Comfortable waiting. Convenient location for my travel to and from. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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Feb 08, 2024 -

Round Rock Nissan responded

We are thrilled to hear that you had a quick and personal experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

February 02, 2024

Quick friendly service every time I go for an oil change or inspection on a week day. More

by raynbd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynne Thurmond
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Feb 04, 2024 -

Round Rock Nissan responded

We are thrilled to hear that you had a quick and friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

February 02, 2024

Great Sales & Service made my experience informative, easy and relatively quick. I'd definitely do business there again. More

by HILL.STAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Al-Sinjari, Jerry Crider, Rickey Walker, Jim Hangval, Jose Rivas, Don Sanchez, David Lageson, Raymond Malkiewicz , Jeremy Hicks, Ben Henderson
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Feb 03, 2024 -

Round Rock Nissan responded

Congratulations on your new vehicle! We are thrilled to have provided you with a great sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 01, 2024

The Nissan service department started on my car right away and sent text messages with photos of car repairs needed. They were able to complete everything in one day and kept me updated. More

by Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynne Thurmond
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Feb 04, 2024 -

Round Rock Nissan responded

It's wonderful to hear that our Nissan service department provided prompt service, started on your car right away, and kept you updated throughout the process with text messages and photos of the repairs needed. Completing everything in one day adds to the positive experience. Safe travels, and thank you for choosing our Nissan service department!

January 31, 2024

Fast and courteous service. Sean Thornton was great: very professional, kept me informed along the way. Thanks More

by Alexsteczka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thornton
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Feb 02, 2024 -

Round Rock Nissan responded

It's fantastic to hear that you had a fast and courteous experience and that Sean provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 30, 2024

Overal the service that I received today was very excellent, friendly staff, and more than expected. More

by Eleazar R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Wright - Advisor
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Feb 01, 2024 -

Round Rock Nissan responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 28, 2024

Good costumer Service Im very satisfied with the work and Oli change thank you recommended More

by Nancy Gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Sotelo , CJ Dudley, Nik Filipek, Craig Sager, Lynne Thurmond, Thomas Vasquez, Cory Reedy, Scott Slonaker, Usman Khan, Jim Price
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Jan 30, 2024 -

Round Rock Nissan responded

We are thrilled to hear that you had a good experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 24, 2024

Bro said 1 1/2 it took 2 1/2, I can in a 8am left 10:30am for an oil change, it made me late for work, store wasn’t Crowded, so they just need to work on their estimated time better More

by Leroytbnj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rafael Ramos SOY 2star
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Jan 29, 2024 -

Round Rock Nissan responded

Thank you for your feedback about the long wait time and the overall inconvenience you experienced because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Luis Cruz, Service Director 512-244-8500 or lcruz@roundrocknissan.com

January 23, 2024

Everytime I come in the employees are so respectful. They listen closely and are extremely knowledgeable. If I ever want to buy another car, they're the dealership I will go to. More

by fraternaltwin57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Paske, one other employee. He had red hair.
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Jan 25, 2024 -

Round Rock Nissan responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

Jan 25, 2024 -

fraternaltwin57 responded

Everytime I come in the employees are so respectful. They listen closely and are extremely knowledgeable. If I ever want to buy another car, they're the dealership I will go to.

January 23, 2024

Lynne and the service team are always ready to help and are great at keeping me notified on the progress of my service and/or repairs. More

by gene.black
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynne Thurmond
Report | Print
Jan 25, 2024 -

Round Rock Nissan responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

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