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Round Rock Nissan

Round Rock, TX

4.6
772 Reviews

3050 Interstate 35

Round Rock, TX

78681

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Showing 772 reviews

April 14, 2025

Service is always efficient in their diagnostic and repairs. The advisors communicate well in what is going on with your vehicle. More

by Nikki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin, Noe, Jose
Apr 15, 2025 -

Round Rock Nissan responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 13, 2025

Round Rock Nissan service department is very reliable and excellent service. They fix my vehicle quickly and I do not need to wait long time. Thanks to my service adviser Rafael Ramos Sotelo More

by carlos_hcano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Ramos Sotelo
Apr 15, 2025 -

Round Rock Nissan responded

Hi, thank you so much for the positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 12, 2025

I would like to thank Kevin Griffin @ round rock Nissan. I had service completed about 3-4 weeks ago went out of town returned back and noticed something was not right. I called spoke with Kevin had an appo More

by Kimo75370
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin G
Apr 14, 2025 -

Round Rock Nissan responded

Hello, thank you for your kind review; we are happy to pass along your comments to Kevin here at Round Rock Nissan! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 10, 2025

Yen, was very helpful love the Communication of the updates with my car while I had it there More

by Patricia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yen
Apr 14, 2025 -

Round Rock Nissan responded

Patricia, thank you for your kind review; we are happy to pass along your comments to the team here at Round Rock Nissan!

April 09, 2025

Friendly, honest, helpful, understanding. I had no problems with the salesperson. She has helped before and I trust her. She is knowledgeable and considerate. More

by Nmarin05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rene winot
Apr 11, 2025 -

Round Rock Nissan responded

Hi Nmarin05, thank you for taking the time to leave a review for us at Round Rock Nissan. We're happy we could meet your expectations!

April 08, 2025

WHITE 2020 RANGE ROVER After agreeing on a price, completing a credit application (with e-signature), securing backup financing with my own credit union (because their credit department was dragging More

by David
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Used Car Manager
Apr 11, 2025 -

Round Rock Nissan responded

Hi, Thank you for bringing this to my attention. I will research your concern and be in touch with you very soon and offer my assistance to address and hopefully resolve your recent concerns. You can also reach out to me directly at tming@roundrocknissan.com. Thank you for the opportunity. Sincerely, Brandon Ming General Manager Round Rock Nissan tming@roundrocknissan.com

April 08, 2025

The most attention service staff in Round Rock. Noe and Rafael are the BEST IN TOWN!!! More

by Delia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael and Noe
Apr 11, 2025 -

Round Rock Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Round Rock Nissan! We hope you have a great day!

April 08, 2025

Awful Customer Service in the Service center. Didn’t even call me when my car was ready. Tried to over charge me at the counter. Luckily i’m not stupid More

by stephmaldonado13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carl Yen
Apr 11, 2025 -

Round Rock Nissan responded

We are grateful for the opportunity to have been able to discuss your service concerns with you. Your business means a lot to us, and we sincerely hope that we will be able to resolve the matter to your complete satisfaction. Should you require any assistance in the future, please do not hesitate to reach out to me. Your continued satisfaction is our priority, and we are here to help whenever you need us. Luis Cruz Service Director Round Rock Nissan 512-334-5744 lcruz@roundrocknissan.com

April 08, 2025

Spoke with Kevin. Very nice, resolved the issue. Offered 2 free oil changes for the inconvenience More

by stephmaldonado13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Apr 11, 2025 -

Round Rock Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

April 07, 2025

Fast check in. Professional. Friendly and knowledgeable. Received accurate information about my car and prices along with the importance of how it will affect my ca More

by pat75115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Paske
Apr 09, 2025 -

Round Rock Nissan responded

Hi Pat75115, thank you for taking the time to leave a review for us at Round Rock Nissan. We're happy we could meet your expectations!

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