Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Round Rock Nissan

Round Rock, TX

Overview
Reviews
Vehicles
4.6
654 Reviews
Call Dealership (512) 244-8500

3050 Interstate 35

Round Rock, TX

78681

Directions

By Type

Showing 654 reviews

March 04, 2024

It was easy to book an appointment. The representative was very helpful and professional. I will definitely return. More

by rhonfela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nik Filipek, Craig Sager, Thomas Vasquez
Report | Print
Mar 06, 2024 -

Round Rock Nissan responded

That's wonderful to hear! Easy appointment booking and helpful, professional representatives contribute significantly to a positive customer experience. Safe travels!

March 02, 2024

Round Rock Nissan provides excellent customer service from start to finish. I highly recommend the service department. More

by Noah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynne Thurmond
Report | Print
Mar 08, 2024 -

Round Rock Nissan responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 01, 2024

Oil change and filter to slow, and they not reset maintenance code on my truck More

by yaniersalazar81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanesa Barrientos
Report | Print
Mar 27, 2024 -

Round Rock Nissan responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 19, 2024 -

Round Rock Nissan responded

Hi Yanier, I apologize for the longer than expected wait time and our oversight of not having reset your vehicle’s maintenance light on your last visit with us. I appreciate your feedback, and would like to make it up to you on your next visit. Please check your email for a complimentary offer you can redeem on your next visit. We appreciate your business, and look forward to continuing business with you. Sincerely, Brandon Ming – General Manager.

February 29, 2024

Great service department, always very kind, thorough and quick. I trust them fully when it comes to any repairs I need done on my vehicle. More

by sjacks49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody, CJ Dudley, Nik Filipek, Craig Sager, Lynne Thurmond, Thomas Vasquez
Report | Print
Mar 03, 2024 -

Round Rock Nissan responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 28, 2024

A great experience with the service center. Lynn goes above and beyond to take care of me! More

by jennyfishel
Recommend Dealer
Yes
Employees Worked With
Lynne Thurmond
Report | Print
Mar 02, 2024 -

Round Rock Nissan responded

It's fantastic to hear that you had a great experience and that Lynn went the extra mile! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

February 23, 2024

He is very friendly parson he is showing car and we test drive with him More

by Suryasaipan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandam
Report | Print
Feb 27, 2024 -

Round Rock Nissan responded

It's wonderful to hear that the person showing you the car was very friendly and that you had the opportunity to test drive with them. Building a positive and comfortable experience during the test drive is important, and we're glad you had a good interaction. Thank you for choosing us, and we look forward to serving you again!

February 22, 2024

Justin Chavez was my sales person . He was knowledgeable and professional. Jim Choat was my finance guy he went above and beyond to make sure I was comfortable with my financing and pay More

by Casey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CJ Dudley, Jim Hangval, Jose Rivas, Jim Price
Report | Print
Feb 26, 2024 -

Round Rock Nissan responded

Thank you for sharing your positive experience with Justin and Jim! It's wonderful to hear that Justin provided knowledgeable and professional service while Jim went above and beyond to ensure your comfort with financing and payments. We appreciate your kind words and are thrilled to have left you as a happy customer. Congratulations on your purchase, and we wish you many enjoyable miles with your new vehicle! Safe travels!

February 19, 2024

1. Immediate response by Noe in the Service department. 2. Noe provided helpful advice and focused on what I need. 3. I was kept informed of my vehicle status and was able to review the resul More

by Rbmendoza3640
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noe, Almazan
Report | Print
Feb 22, 2024 -

Round Rock Nissan responded

We're delighted to hear about your positive experience with Noe in the Service department. It's great that you received immediate responses, and helpful advice, and were kept informed throughout the process. We're glad the work on your vehicle was completed correctly and in a timely manner, contributing to an overall great experience. Thank you for choosing our service, and we look forward to serving you again in the future!

February 19, 2024

Love this dealership. Its always easy to set service appointments and thier always available and friendly! More

by BROWER888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thornton
Report | Print
Feb 24, 2024 -

Round Rock Nissan responded

We're thrilled to hear you love our dealership! Making service appointments easy and providing friendly availability are top priorities for us. Thank you for your positive feedback! Drive safely!

February 18, 2024

Helped me out and worked with me on my car and helped me save money More

by Seth.512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynne Thurmond
Report | Print
Feb 23, 2024 -

Round Rock Nissan responded

Thank you for the kind words Seth! We are very happy to hear that we were able to provide you with an enjoyable experience!

1
...
17
18
19
...
66