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Round Rock Nissan

Round Rock, TX

Overview
Reviews
Vehicles
4.6
654 Reviews
Call Dealership (512) 244-8500

3050 Interstate 35

Round Rock, TX

78681

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Showing 654 reviews

April 07, 2024

My service advisor , Eric, was great in handling my service needs. Round Rock Nissan always does a great job and done right every time I bring my vehicle in for service. More

by richsamczak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Paske
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Apr 10, 2024 -

Round Rock Nissan responded

It's fantastic to hear that you had a great experience and that Eric provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 05, 2024

Frustrating having an appointment to have oil change only to be told that the time is “check in” time . Had to wait 2 hours for an oil change !! What is the point of arranging a time ! Oil changes don’t take More

by Llh8261
Recommend Dealer
No
Employees Worked With
Don’t know
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Apr 09, 2024 -

Round Rock Nissan responded

Hello! Thank you for your feedback and the opportunity it allows us to continue to improve experiences for our guests. I would like to learn more from you about your recent visit, but I was unable to locate a record to contact you with from the information provided. Please reach out to me at your earliest convenience so I may apologize and offer my assistance with a special offer to regain your confidence to work with us again. At your convenience, please reach out to me directly at 512-244-8500 or lcruz@roundrocknissan.com. Thank you for the opportunity, and I look forward to working with you. Sincerely, Luis Cruz – Service Director.

Apr 09, 2024 -

Round Rock Nissan responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

April 04, 2024

This is my favorite Nissan dealer for the excellent service they provide. They are also friendly, very efficient and thorough in all maintenance services I have received. I highly recommend this dealer More

by gaby4150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thorton.
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Apr 09, 2024 -

Round Rock Nissan responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 04, 2024

Great Service from the guys from Nissan! Rafael is the best taking care of the customer More

by Roberto Vargas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafaek
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Apr 06, 2024 -

Round Rock Nissan responded

It's fantastic to hear that you had a great experience and that Rafael provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

March 31, 2024

Awesome service Rafael always so helpful, answer all my questions. Thankful for the shuttle service, Mr. Luis a very good driver. Overall great experience always! Thank you More

by Memtz2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael and Mr Luis shuttle driver
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Apr 05, 2024 -

Round Rock Nissan responded

Thank you for your kind words for our staff, we appreciate it!

March 30, 2024

Honest, no nonsense, no pressure deal, in and out In an hour. They let us keep the car there so we could surprise our daughter the next week! More

by eibster
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron MuskeyValley, CJ Dudley, Jose Rivas
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Apr 04, 2024 -

Round Rock Nissan responded

That sounds like a fantastic experience! It's great to hear that you had a smooth and efficient transaction, with the bonus of being able to surprise your daughter.

March 29, 2024

Nice customer service and quick turnaround Would be good if loaner car was available Just a suggestion But very happy More

by cscinalli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
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Apr 04, 2024 -

Round Rock Nissan responded

Thank you for your feedback, and we're glad to hear that you had a positive experience with our customer service and turnaround time! We appreciate your suggestion about having a loaner car available to improve our services. We're here to ensure your continued satisfaction with our dealership.

March 28, 2024

The young man Rafael was an amazing service writer. I truly enjoyed his energy and kindness. He represents RRN with a smile More

by Joatsp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafel
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Apr 03, 2024 -

Round Rock Nissan responded

It's fantastic to hear that you had a great experience and that Rafael provided amazing assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

March 25, 2024

Great customer service. They always take care of my car in a very timely manner. More

by allison.b.thompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynne Thurmond
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Mar 27, 2024 -

Round Rock Nissan responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 22, 2024

Rafael my service advisor is the best advisor in the whole place and I had a few takes good care of his Costumers. More

by Joemenashe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael service advisor
Report | Print
Mar 26, 2024 -

Round Rock Nissan responded

Thank you for your feedback about Rafael! We're thrilled to hear that he provided you with excellent service and took good care of you as his customer. We appreciate your kind words and look forward to any future opportunities to assist you with your automotive needs. If you need anything else, please don't hesitate to reach out.

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