Round Rock Nissan

We loved working with Renee Winot. She was helpful, knowledgeable, and enthusiastic. We helped us find a great used car for our daughter. She was helpful, knowledgeable, and enthusiastic. We helped us find a great used car for our daughter. More

The service was great. Noe Almazan was very helpful. He communicated very well with me and was very professional. My car is old and they treated me like my car was brand ne Noe Almazan was very helpful. He communicated very well with me and was very professional. My car is old and they treated me like my car was brand new. This is the second Nissan I've owned and they have been good cars. More

Fast, friendly service. Bought a new car and was in and out in about two hours. Bought a new car and was in and out in about two hours. More

Round Rock Nissan has always been the dealership of choice for service for me. What ever they repair on my vehicle stays repaired and I have never had a problem. choice for service for me. What ever they repair on my vehicle stays repaired and I have never had a problem. More

The customer service at this dealership was great! I will continue to use this dealership for all of my car needs. I will continue to use this dealership for all of my car needs. More

Lynne T was absolutely awesome! She took very good care of me and her customer service was fantastic! I will definitely continue to ask for her when service is needed on my 2021 A She took very good care of me and her customer service was fantastic! I will definitely continue to ask for her when service is needed on my 2021 Altima SR! Tim Kinsley More

Very good customer service coming back my next oil change she was a very good worker she was a very good worker More

Everyone is very pleasant and helpful at this dealership. Besides that the coffee is great! Besides that the coffee is great! More

Had a tire that blew with only 8600 miles and my Rogue is only 6 months old. Unfortunately, I did not have the road hazard protection, but my husband was told that it would be covered under a 12 month warran only 6 months old. Unfortunately, I did not have the road hazard protection, but my husband was told that it would be covered under a 12 month warranty. An hour later, they called and changed their minds to tell us we would have to pay for the tire out of pocket. I needed the tire, so I told him I would bring my car to get the new one put on that afternoon. When I arrived, they told me it would be about 30 minutes. It was over an hour before I finally left. I’ve been using this dealership Service department for several years without an issue. All of a sudden it feels like nobody knows what they’re doing, The customer service has declined. I’m very, very disappointed. We originally started coming to the Round Rock location for my husband’s Armada quite a few years ago over Austin, because that’s how good they were. . In fact, we were so impressed, that within a year of coming to them, we traded my Hyundai in for a Nissan. Six months ago, I was in a severe accident with my Rogue, and that car saved my life. I bought another to replace it because I’ve been so happy with the car, and the service department. I will now be looking for another Nissan service location for my needs in the future. More

Very professional and nice. Issue may be not fixed though. I will get with Shawn Issue may be not fixed though. I will get with Shawn More