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Round Rock Nissan

Round Rock, TX

Overview
Reviews
Vehicles
4.6
789 Reviews
Call Dealership (512) 244-8500

3050 Interstate 35

Round Rock, TX

78681

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Showing 789 reviews

January 15, 2025

Our only interface with Round Rock Nissan is with the Service Department , which we have found to be “ Top Shelf “ ! More

by hawkeye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Paske
Report | Print
Jan 18, 2025 -

Round Rock Nissan responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 14, 2025

It was a pleasure working with Lane Taylor at Round Rock Nissan. He answered all our questions and made the car buying process a smooth one. More

by karen
Recommend Dealer
Yes
Employees Worked With
Lane Taylor, CJ Dudley, Jim Price
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Jan 16, 2025 -

Round Rock Nissan responded

Hi Karen, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

January 13, 2025

Awesome job finding the problem with my car. I will bring my car back any repaired. Thank you More

by donnince Brooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin in service
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Jan 14, 2025 -

Round Rock Nissan responded

Hi Donnince, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 06, 2025

Quick check in, friendly service advisors that don’t push add-on services too hard and a complimentary car wash! Awesome! More

by Elraulcho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noe A
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Jan 07, 2025 -

Round Rock Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

January 06, 2025

I love Round Rock Nissan dealership. Everyone is friendly, professional and very personable. Thank You! More

by coulsonflorence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noe Almazan
Report | Print
Jan 07, 2025 -

Round Rock Nissan responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

January 05, 2025

Great service. Darren was great throughout the past week, when the problem with the tire could not be duplicated last week, but was discovered today. He was attenti More

by YG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren
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Jan 06, 2025 -

Round Rock Nissan responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 04, 2025

Thank you so much for the wonderful service. Everyone is very nice. Thank you for washing my car. More

by Aliceadlc60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nik Filipek, Craig Sager, Lynne Thurmond, Thomas Vasquez
Report | Print
Jan 05, 2025 -

Round Rock Nissan responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 30, 2024

Customer Service is always great. The staff is always helpful with my needs. They don't try to push services that I don't want. More

by whiteboychris1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noe
Report | Print
Jan 01, 2025 -

Round Rock Nissan responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

December 28, 2024

El tiempo d espera fue mucho , aun con cita y les falta mas snacks. Gracias More

by maribel_patena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Noe
Report | Print
Jan 01, 2025 -

Round Rock Nissan responded

Lamentamos las molestias causadas por su reciente experiencia de servicio. Nos esforzamos por brindar un servicio excepcional a todos nuestros clientes y está claro que nos quedamos cortos en este caso. Luis Cruz, el director de servicio (lcruz@roundrocknissan.com) se estará comunicando con usted para abordar sus inquietudes y encontrar una solución. Mientras tanto, no dudes en comunicarte conmigo si necesitas algo. Brandon Ming – General Manager tming@roundrocknissan.com

December 28, 2024

1st experience here months ago was awesome, timely repair/service and good communication from service tech. Second experience here (yesterday) was disappointing and 7hrs long (vs 2-3). I scheduled t More

by Tibbets95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
kevin
Report | Print
Jan 01, 2025 -

Round Rock Nissan responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. Luis Cruz, the Service Director will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Brandon Ming – General Manager tming@roundrocknissan.com

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