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Round Rock Nissan

Round Rock, TX

Overview
Reviews
Vehicles
4.6
653 Reviews
Call Dealership (512) 244-8500

3050 Interstate 35

Round Rock, TX

78681

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Showing 653 reviews

July 18, 2024

Fast, thorough, professional. They've taken are of my vehicle since purchase and the care has been excellent More

by AT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Van driver, Craig Sager
Report | Print
Jul 19, 2024 -

Round Rock Nissan responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 17, 2024

Nice place, great customer service, and very professional staff. They have been very helpful with my Nissan for more than 9years now. More

by Segun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noe, Nik Filipek, Lynne Thurmond, Thomas Vasquez
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Jul 18, 2024 -

Round Rock Nissan responded

Hi Segun, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 15, 2024

Great work! Service was quick and easy. My advisor was very nice and professional definitely recommend to family and friends. More

by Kmichelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Wright
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Jul 17, 2024 -

Round Rock Nissan responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 15, 2024

They always go above and beyond to help me out and put my mind at ease More

by Dynah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Paske and Wayne Ruark
Report | Print
Jul 17, 2024 -

Round Rock Nissan responded

Hi Dynah, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!

July 15, 2024

Noe Almazan met me at my car and helped me determine what my car needed. So helpful. More

by Utamom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noe Almazan
Report | Print
Jul 17, 2024 -

Round Rock Nissan responded

Hi, we are glad Noe Almazan could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 13, 2024

Not happy. It took 6 hrs to get a duplicate key made. This is rediculous. More

by lisacan15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nik Filipek, Craig Sager, Lynne Thurmond, Thomas Vasquez, Jeremy Hicks, Ben Henderson
Report | Print
Jul 19, 2024 -

Round Rock Nissan responded

Thank you for your feedback. Rest assured that we will review your concerns and will have a response for you as soon as possible. Thank you for your patience and understanding.

Jul 19, 2024 -

lisacan15 responded

I made an apt to have the car looked at It is making noise when braking. It also has a check engine light on. They would not even look at the car or plug the OBD2 engine analyzer in to check code. I was told that I had to leave car there for 24 hrs for them to even look at the car. They did not have a loaner. I was told that I would be put on the list. I have yet to be called.

Aug 09, 2024 -

Round Rock Nissan responded

Thank you for your review. I am sorry for the delay in my response, and any inconvenience it may have caused you. I hope one of our representatives has already reached out to you before this. We highly value your feedback and will take measures to avoid similar issues in the future. If you require further assistance, please do not hesitate to contact me using the information provided. Thank you for bringing this matter to our attention. Brandon Ming General Manager tming@roundrocknissan.com

July 12, 2024

Sean was helpful and pleasant. Service and communication timely. Will use them next time. Thank you More

by rakfhblr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean in service
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Jul 13, 2024 -

Round Rock Nissan responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 11, 2024

Shout out to Samantha! Super sweet and excellent customer service. I definitely will return again! More

by Christopher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
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Jul 11, 2024 -

Round Rock Nissan responded

Hi Christopher, thank you for your kind review; we are happy to pass along your comments to the team here at Round Rock Nissan! We look forward to your next visit! Take care!

July 11, 2024

Vehicle went in on schedule, all work performed and tire patched all very quickly. Great job!!! More

by mikemarsters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thirnton
Report | Print
Jul 12, 2024 -

Round Rock Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 10, 2024

The customer service was outstanding. Very friendly staff. The job was done quickly and efficiently. Will definitely be coming back! More

by martinezj2432
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noe Almazan
Report | Print
Jul 10, 2024 -

Round Rock Nissan responded

Hello, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

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